The property is located in a prime location in Civil Lines. The staff is professional and cooperative. The food is excellent. However, the property requires major upkeep and maintenance. Guests have reported broken flushes, unclean bed sheets, and dusty furniture. The WiFi is also down most of the time. Some guests have also complained about poor room hygiene. On the positive side, the property offers spacious executive suites and the staff is helpful. Overall, the property has mixed reviews with both positive and negative feedback.