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Review Of Hotel Unicorn0123401234

Vesu, Surat | 6.9 km drive to Surat International Airport

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.2
    Good

    39 Ratings, 7 Reviews

    excellent
    38%
    very good
    13%
    average
    8%
    poor
    15%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 5
    • 5
    • 2
    • 5
    • 5
    • 5
    • 5

    Sort by:

    Positive first
    2.0

    not clean no cleanliness

    ravikiran.solo

    no cleanliness poor service no house keeping .

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe Room

    Hotel Unicorn has replied on Fri Jul 25 16:59:12 IST 2025

    Dear Mr Ravikiran,We're sorry to hear about your experience Your concerns regarding cleanliness service and housekeeping are noted and we’ll work on improving these areas Thank you for your feedback.

    5.0

    Best hotel at thisprice

    aditya k.couple

    I didn't face any problem in finding the location of this hotel, I found it very easily. I also didn't face any problem during check in or check out, everything happened easily and quickly. And the hotel room was also very good. All the staff were very good and kind.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Hotel Unicorn has replied on Mon May 05 16:26:49 IST 2025

    Dear Mr Aditya Kumar Gupta,Thank you for your lovely feedback We're delighted to hear that you had a smooth checkin and checkout experience found the location easily, and enjoyed the room and our courteous staff. We look forward to welcoming you again soon.

    1.0

    Pathetic experience with hotel unicorn

    afridi k.business

    No proper rooms & cleaning not done on time. Food is also cold and improper. Staff was good changed the room but still not worth it

    Travel Month: Nov 2024

    Room: Deluxe Room

    Hotel Unicorn has replied on Mon Dec 02 17:46:46 IST 2024

    Dear Ms Afridi Khan,Thank you for sharing your experience. We apologize for the inconvenience caused by the room condition, delayed cleaning, and food quality. While we’re glad the staff was helpful in addressing some concerns, we regret that your stay didn’t meet expectations. Your feedback will help us make necessary improvements.

    1.0

    Terrible Stay

    rohan v.

    It was horrible. We had to decide to change hotel after the first night itself. There is already a refund request in process. We hope our requests are processed soon.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Room

    Hotel Unicorn has replied on Wed Nov 13 16:51:23 IST 2024

    Dear Mr Rohan Vijay Majithia, We're sorry to hear about your experience and regret any inconvenience caused. Your feedback is valuable, and we're committed to improving. Rest assured, we’re processing your refund request as quickly as possible. Thank you for bringing this to our attention.

    1.0

    Terrible Stay

    girishkumar m.loyalty-iconcouple

    Its too short room. Very very short room. Small rooms. Can't stay 2 person in a room. Horrible to stay here

    Travel Month: Jan 2024

    Room: Deluxe Room

    Hotel Unicorn has replied on Sat Feb 24 17:37:39 IST 2024

    Dear Mr Girishkumar Manubhai Darji, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes

    1.0

    Very bad

    muhammed f.loyalty-iconsolo

    Can't able to sleep in that hotel bed and i booked the room with food but they didn't provide any food

    Travel Month: Feb 2024

    Room: Deluxe Room

    Hotel Unicorn has replied on Thu Feb 15 17:28:58 IST 2024

    Dear Mr MUHAMMED FAIZAL , I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.

    1.0

    Terrible Stay

    lohita r.

    Services was worst bedsheet and everything they provided was used by someone else and was in very bad condition (torned, stained)

    Travel Month: Feb 2024

    Room: Deluxe Room

    Hotel Unicorn has replied on Thu Feb 15 17:29:42 IST 2024

    Dear Mr Lohita Rao, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes

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