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Review Of Hotel Upper City Heart

Mcleod Ganj, Dharamshala | 7 minutes walk to Naddi View Point

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    4.2

    Very Good

    17 User Reviews and 21 Ratings

    Location4.3

    Cleanliness4.3

    Room4.2

    Value for Money3.6

    Food4.9

    Amenities3.9

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by Premendra Wadhawan . Jul 08, 2022

    Hotel up-par city heart location was very good just near to nature. Rooms are excellent food is also good only one thing is say it is on the top that's why driving is little bit difficult

    Do you find this helpful?

    Hotel Upper City Heart has replied on Jul 10, 2022

    Thank you very much sir. We pleasure to see you again thanks. Read more

    Excellent Stay

    Rated 5.0 by Swati Arora . Family Traveller . Jun 24, 2019

    Overall we had a great experience. Thanks to the Hotel staff.

    Do you find this helpful?

    Hotel Upper City Heart has replied on Jun 26, 2019

    Thank you very much mam. We pleasure to see you again. Read more

    Good value for money

    Rated 5.0 by RAKESH AHUJA . Family Traveller . Jun 06, 2019

    I chose this place for my family trip after seeing the MakeMyTrip assurance. Needless to say, I Am not disappointed and would rate the behaviour of the staff very friendly and helpful.

    Do you find this helpful?

    Hotel Upper City Heart has replied on Jun 10, 2019

    Thank you very much sir. We really pleasure to See you again. Read more

    Excellent Stay

    Rated 5.0 by JAI SRIVASTAVA . Oct 20, 2018

    Room service is good and cooperative hotel staff.

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    Food

    Rated 5.0 by Manish Arora . May 28, 2018

    If we talk about the food, I guess I have had one of the best chilli chicken and achari mutton.
    Every thing was excellent. Whatever we had asked them and helped us with the smile without making any bad faces.
    Hotel staff was courteous. They were very helpful even they close their kitchen at 10.30 but thanks to mr kishan who provided us dinner at 11. Hotel owner was also very helpful. I will give them 5 out of 5.

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    It's been a great experience

    Rated 5.0 by Aditya Nagayach . Family Traveller . Jul 01, 2017

    It was great experience to stay in this hotel. Service was good. Food was tasty. Staff was very helpful. This hotel provides the basic facilities. Washrooms are neat and clean. 24hs hot water supply. Nice experience.

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    Well managed. Very good service. Enjoyed a lot!

    Rated 5.0 by Sanjay Sinha . Family Traveller . May 08, 2017

    Very good location of the hotel. Hospitality was very good. Enjoyed with family. Room facilities was excellent. Cleanliness was excellent. Management of the hotel is very good. Every time I would like to stay in this hotel, whenever I will be at Dharamshala.

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    Good hotel & good staff

    Rated 5.0 by Ajay Verma . Couple Traveller . Jun 28, 2016

    Very good staff in the hotel. Well-cultured hotel's manager. I had good experience in my trip. I give many thanks to hotel manager and hotel staff and hotel landlord. He is very good person.

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    Fabulous experience; best location

    Rated 5.0 by Divik Batra . Group Traveller . Oct 05, 2015

    Everything was extraordinary during my visit. Resort was at the best possible location. Owner is gem of a person. I found a great human being in him. I would like to thank him for all the possible help from his side. Whoever is planning to visit Mcleod, go for it without giving a single thought.

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    Good Stay

    Rated 4.0 by Harpreet singh . Family Traveller . Jun 10, 2019

    Hotel was good. Food was not very good. Breakfast needs to improve. There is also problem of light. When light goes, u cannot charge your mobile phone. That is a big problem. It was bit costly also. They need to reduce their price.

    Do you find this helpful?

    Hotel Upper City Heart has replied on Jun 11, 2019

    Thanks sir. We definitely improve our breakfast. We pleasure to See you again. Read more

    Good Stay

    Rated 4.0 by Arunangshu Roy . Dec 29, 2018

    Nice hotel but not up to the mark.

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    Overall great stay and nice location

    Rated 4.0 by Gurjinder . Family Traveller . Jul 23, 2017

    Rooms are neat and clean. Hotel staff is very friendly and helpful. Food was good. Hotel is small and our experience is good. It is located very close to sunset point and Naddi view point, hardly 100 metres. Rooms has valley view.

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    Neat and clean with helpful staff and owner

    Rated 4.0 by Atish Hazra . Family Traveller . May 29, 2017

    Location is away from crowd and peaceful. If weather permits one can view snow cladded hill from hotel. The rooms are good and clean with modern facilities. Toilets are clean and hot water available round the clock. The inside ambience of hotel is good. Some car parking space is available. Room service is quick. Staff are courteous and decent. The hotel beds and blankets are clean and good. But the food could have been cooked better. We took one day lunch, then used to take food outside.

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    Small and peaceful Hotel

    Rated 3.0 by Anand Kumar Tripathi . Family Traveller . Oct 12, 2019

    Food taste was good but no vegetables were available, prices are on higher Side. Small Hotel, comfortable stay, well behaved staff are the highlights. But room rent is on higher Side.

    Do you find this helpful?

    Hotel Upper City Heart has replied on Oct 18, 2019

    Dear sir thanks for your feedback. But rooms rent always decided by Himachal govt (Himachal tourism). We definitely works with vegetables thanks for stay with us. We pleasure to See you again. Read more

    Hotel below average

    Rated 3.0 by Krishan Gopal Soni . Couple Traveller . Apr 04, 2016

    This is a below average hotel situated in Naddi, hotel provides all the basic services but slight costly than other hotels in the neighborhood. Food quality is good, staff are good and helpful, you can consider this hotel but don't hope for too much and just hope for basics.

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    No value for money

    Rated 2.0 by Rakesh Tiwari . Jun 24, 2019

    Staff needs to be professional and little more courteous towards guest. Room location did not allow ed watching the natures beauty sitting inside room. Overall average stay and not a value for money.

    Do you find this helpful?

    Hotel Upper City Heart has replied on Jun 25, 2019

    Thank you very much sir for your feedback. We definitely work to your feedback. We pleasure to See you again thanks. Read more

    Good location, poor service

    Rated 2.0 by Mehak . Couple Traveller . Aug 14, 2017

    Location is good, Service is poor as they have only one waiter in entire hotel. There are no any facility in this hotel and the maintenance is very poor. They don't feel responsible for any problem of the guest once you check in the room.

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