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COUPLE
FAMILY
GROUP
4.2
Very Good
17 User Reviews and 21 Ratings
Location4.3
Cleanliness4.3
Room4.2
Value for Money3.6
Food4.9
Amenities3.9
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Guest Reviews
Excellent Stay
Rated 5.0 by Premendra Wadhawan . Jul 08, 2022
Hotel up-par city heart location was very good just near to nature. Rooms are excellent food is also good only one thing is say it is on the top that's why driving is little bit difficult
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Hotel Upper City Heart has replied on Jul 10, 2022
Thank you very much sir. We pleasure to see you again thanks. Read more
Excellent Stay
Rated 5.0 by Swati Arora . Family Traveller . Jun 24, 2019
Overall we had a great experience. Thanks to the Hotel staff.
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Hotel Upper City Heart has replied on Jun 26, 2019
Thank you very much mam. We pleasure to see you again. Read more
Good value for money
Rated 5.0 by RAKESH AHUJA . Family Traveller . Jun 06, 2019
I chose this place for my family trip after seeing the MakeMyTrip assurance. Needless to say, I Am not disappointed and would rate the behaviour of the staff very friendly and helpful.
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Hotel Upper City Heart has replied on Jun 10, 2019
Thank you very much sir. We really pleasure to See you again. Read more
Excellent Stay
Rated 5.0 by JAI SRIVASTAVA . Oct 20, 2018
Room service is good and cooperative hotel staff.
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Food
Rated 5.0 by Manish Arora . May 28, 2018
If we talk about the food, I guess I have had one of the best chilli chicken and achari mutton. Every thing was excellent. Whatever we had asked them and helped us with the smile without making any bad faces. Hotel staff was courteous. They were very helpful even they close their kitchen at 10.30 but thanks to mr kishan who provided us dinner at 11. Hotel owner was also very helpful. I will give them 5 out of 5.
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It's been a great experience
Rated 5.0 by Aditya Nagayach . Family Traveller . Jul 01, 2017
It was great experience to stay in this hotel. Service was good. Food was tasty. Staff was very helpful. This hotel provides the basic facilities. Washrooms are neat and clean. 24hs hot water supply. Nice experience.
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Well managed. Very good service. Enjoyed a lot!
Rated 5.0 by Sanjay Sinha . Family Traveller . May 08, 2017
Very good location of the hotel. Hospitality was very good. Enjoyed with family. Room facilities was excellent. Cleanliness was excellent. Management of the hotel is very good. Every time I would like to stay in this hotel, whenever I will be at Dharamshala.
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Good hotel & good staff
Rated 5.0 by Ajay Verma . Couple Traveller . Jun 28, 2016
Very good staff in the hotel. Well-cultured hotel's manager. I had good experience in my trip. I give many thanks to hotel manager and hotel staff and hotel landlord. He is very good person.
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Fabulous experience; best location
Rated 5.0 by Divik Batra . Group Traveller . Oct 05, 2015
Everything was extraordinary during my visit. Resort was at the best possible location. Owner is gem of a person. I found a great human being in him. I would like to thank him for all the possible help from his side. Whoever is planning to visit Mcleod, go for it without giving a single thought.
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Good Stay
Rated 4.0 by Harpreet singh . Family Traveller . Jun 10, 2019
Hotel was good. Food was not very good. Breakfast needs to improve. There is also problem of light. When light goes, u cannot charge your mobile phone. That is a big problem. It was bit costly also. They need to reduce their price.
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Hotel Upper City Heart has replied on Jun 11, 2019
Thanks sir. We definitely improve our breakfast. We pleasure to See you again. Read more
Good Stay
Rated 4.0 by Arunangshu Roy . Dec 29, 2018
Nice hotel but not up to the mark.
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Overall great stay and nice location
Rated 4.0 by Gurjinder . Family Traveller . Jul 23, 2017
Rooms are neat and clean. Hotel staff is very friendly and helpful. Food was good. Hotel is small and our experience is good. It is located very close to sunset point and Naddi view point, hardly 100 metres. Rooms has valley view.
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Neat and clean with helpful staff and owner
Rated 4.0 by Atish Hazra . Family Traveller . May 29, 2017
Location is away from crowd and peaceful. If weather permits one can view snow cladded hill from hotel. The rooms are good and clean with modern facilities. Toilets are clean and hot water available round the clock. The inside ambience of hotel is good. Some car parking space is available. Room service is quick. Staff are courteous and decent. The hotel beds and blankets are clean and good. But the food could have been cooked better. We took one day lunch, then used to take food outside.
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Small and peaceful Hotel
Rated 3.0 by Anand Kumar Tripathi . Family Traveller . Oct 12, 2019
Food taste was good but no vegetables were available, prices are on higher Side. Small Hotel, comfortable stay, well behaved staff are the highlights. But room rent is on higher Side.
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Hotel Upper City Heart has replied on Oct 18, 2019
Dear sir thanks for your feedback. But rooms rent always decided by Himachal govt (Himachal tourism). We definitely works with vegetables thanks for stay with us. We pleasure to See you again. Read more
Hotel below average
Rated 3.0 by Krishan Gopal Soni . Couple Traveller . Apr 04, 2016
This is a below average hotel situated in Naddi, hotel provides all the basic services but slight costly than other hotels in the neighborhood. Food quality is good, staff are good and helpful, you can consider this hotel but don't hope for too much and just hope for basics.
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No value for money
Rated 2.0 by Rakesh Tiwari . Jun 24, 2019
Staff needs to be professional and little more courteous towards guest. Room location did not allow ed watching the natures beauty sitting inside room. Overall average stay and not a value for money.
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Hotel Upper City Heart has replied on Jun 25, 2019
Thank you very much sir for your feedback. We definitely work to your feedback. We pleasure to See you again thanks. Read more
Good location, poor service
Rated 2.0 by Mehak . Couple Traveller . Aug 14, 2017
Location is good, Service is poor as they have only one waiter in entire hotel. There are no any facility in this hotel and the maintenance is very poor. They don't feel responsible for any problem of the guest once you check in the room.