The property has received mixed reviews from guests. While some appreciated the staff's helpfulness and efficient service, others complained about poor hospitality and rude behavior. Cleanliness was also a concern for some guests, with issues like dirty bedsheets, cockroaches, and unclean bathrooms. However, some guests found the rooms spacious and comfortable, and the food tasty and good value for money. The property's location was also appreciated by some guests. Overall, the property has both positive and negative aspects, and guests' experiences may vary.