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Review Of Hotel Vaikunth
Sahebganj, Sahebganj | 9 minutes walk to Sahibganj Junction
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
36 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 3
- 1
- 3
- 4
- 3
- 5
- 5
- 5
- 5
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Positive first
3.0
Average Stay
soumisoumi b.family
location is good..Rooms are clean but service is not up to the mark..food taste is average
Room: Standard Double Room
4.0
Good Stay
solo
it was good, I liked the food also. I would recommend to stay in this hotel it was good, I liked the food also. I would recommend to stay in this hotel.
Room: Suite
3.0
Extra payment demanded when entered with couples
anish p.couple
My experience was ok with this hotel. I checked in this hotel as a couple with my partner, but they changed extra money from me because we were unmarried couple. But as per hotel rule, unmarried couples are allowed. The room size was small , and no staff came to clean the room regularly.
Room: Standard Double Room
Hotel Vaikunth
Dear Sir, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay. We would like to clarify that our hotel welcomes all guests, including unmarried couples, and we regret that you were charged extra in error. Please accept our apologies for this oversight — we are arranging a refund of the excess amount charged--kindly share your account details Your feedback has been shared with our team to ensure better service and more consistent room cleaning in the future. We value your patronage and hope to have the opportunity to serve you again with an improved experience.
5.0
nice 👌 super experience enjoy very nice thank you soo much very very thank
niket k.group
Very good service Very nice, thankful I loved this hotel
Room: Standard Double Room
5.0
Wonderful hotel at Sahebganj
sumit m.group
Entrance road is very busy. This is the only hotel in the area which is pocket friendly, nice behavior of the staff members and cleanliness through out the hotel impressed me very much. cooked food was also hot and tasty. 24 hrs power back up facility available
Room: Standard Double Room
5.0
Excellent Stay
rahul k.
Superb management by owner.
Room: Deluxe Double Room
5.0
Excellent Stay
jugesh k.couple
Rooms are as it is shown in pics. Neat and clean. Excellent service. Overall very good experience.
Room: Standard Double Room
4.0
Good Stay
sandeep k.
Room is good
Room: Standard Double Room
4.0
Good Stay
manish a.
Building was new. Room was clean and nice. Amenities were good. Little to improve in servicing.
Room: Deluxe Double Room
3.0
Average Stay
ratnesh k.
Rooms are average but service is very bad, i think i will not visit next time in this hotel
Room: Deluxe Double Room
Hotel Vaikunth has replied on Thu Mar 14 21:15:57 IST 2024
Dear Valued Guest, Thank you for sharing your experience with us. We are sorry to hear that you found the rooms to be average and that the service did not meet your expectations. Your feedback is important to us, and we sincerely apologize that we fell short of providing the level of service we aim to deliver. We are dedicated to ensuring that all our guests have a pleasant and comfortable stay, and we regret that we did not meet this standard during your visit. Your comments have been noted, and we will take immediate steps to address the issues you have raised to improve our service quality. We genuinely appreciate your feedback as it helps us to identify areas for improvement. We hope that you will reconsider and give us another opportunity to provide you with a more satisfactory experience during your next visit. Thank you once again for bringing this to our attention. Should you wish to discuss your experience further, please feel free to contact us directly. Warm regards, [Hotel Management Team]
