My stay at Hotel Varuna was very good overall. The staff was courteous, and the rooms were clean and well-maintained. I was pleasantly surprised when they upgraded my room to a premium category at no extra charge.
The food was good as well. However, since I missed my breakfast, I had requested to adjust it against my dinner, which the hotel did not agree to — that was a bit disappointing.
The entrance to the hotel rooms could have been better, possibly due to the ongoing construction work. Additionally, the rooms facing the lawn were affected by loud music from events held there, which made it difficult to get a peaceful night’s sleep
Hotel Varuna has replied on Sat Nov 01 15:10:07 IST 2025
Dear Kiran Rao,
Thank you for taking the time to share your detailed review of your recent stay with us. We're glad to hear that you found our staff courteous and the rooms clean and well-maintained. We're also pleased that you appreciated the complimentary room upgrade.
We apologize for not being able to accommodate your request for adjusting the missed breakfast against dinner. We'd like to clarify that our restaurant serves breakfast until 10:30 AM, and we had informed you about the timing during check-in. However, we did offer you an additional 10% discount on your food bill as a gesture of goodwill, considering you didn't avail of the breakfast.
Regarding the construction work and noise from the events, we apologize for the inconvenience. We'll look into improving the entrance area and explore options to minimize disruptions from events, especially for guests who may be affected.
We hope you found your stay with us satisfactory despite some issues, and we look forward to welcoming you back to Hotel Varuna soon.
Best regards,
Hotel Varuna