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Review Of Hotel Varuna0123401234

Chetganj, Varanasi | 4.4 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    1020 Ratings, 634 Reviews

    excellent
    42%
    very good
    22%
    average
    16%
    poor
    10%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 5
    • 4
    • 4
    • 4
    • 4
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Room3.7
    • Food3.9
    • Hospitality3.4
    • Value For Money3.8

    Sort by:

    Positive first
    5.0

    Excellent Stay

    vikas s.solo

    service is very good. excellent and impressed. Ashish is very good seriously provider. really I am very great.

    Travel Month: Nov 2025

    Room: Superior Room (In Old Wing NO LIFT)

    5.0

    Excellent Stay

    aditya t.business

    was on a business stay and had a very good stay. I stayed in the new wing and found the rooms vary spacious clean and modern. staff os very helpful. food is a little costly, but is very tasty. restaurant is very good place to have breakfast....

    Travel Month: Oct 2025

    Room: Executive Double Room (In New Wing With Lift)

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    4.0

    Good Stay

    abhimanyu m.family with 1 kid

    It’s good stay and supporting and caring staff, it’s was multiple time visited place ,he heigine room and restaurant faced little problem with Wi-Fi but all over experience is average

    Travel Month: Nov 2025

    Room: Superior Room (In Old Wing NO LIFT)

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    4.0

    Good Stay

    sunny k.family with 1 kid

    Stay was very good at a reasonable price. All staffs behaviour are good and supportive.

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    4.0

    Good Stay

    sanjay k.family with 1 kid

    Good stay, costly meal, slippery bathroom

    Travel Month: Oct 2025

    Room: Executive Double Room (In New Wing With Lift)

    4.0

    Good Stay

    kiran r.group

    My stay at Hotel Varuna was very good overall. The staff was courteous, and the rooms were clean and well-maintained. I was pleasantly surprised when they upgraded my room to a premium category at no extra charge. The food was good as well. However, since I missed my breakfast, I had requested to adjust it against my dinner, which the hotel did not agree to — that was a bit disappointing. The entrance to the hotel rooms could have been better, possibly due to the ongoing construction work. Additionally, the rooms facing the lawn were affected by loud music from events held there, which made it difficult to get a peaceful night’s sleep

    Travel Month: Oct 2025

    Room: Executive Double Room (In New Wing With Lift)

    Hotel Varuna has replied on Sat Nov 01 15:10:07 IST 2025

    Dear Kiran Rao, Thank you for taking the time to share your detailed review of your recent stay with us. We're glad to hear that you found our staff courteous and the rooms clean and well-maintained. We're also pleased that you appreciated the complimentary room upgrade. We apologize for not being able to accommodate your request for adjusting the missed breakfast against dinner. We'd like to clarify that our restaurant serves breakfast until 10:30 AM, and we had informed you about the timing during check-in. However, we did offer you an additional 10% discount on your food bill as a gesture of goodwill, considering you didn't avail of the breakfast. Regarding the construction work and noise from the events, we apologize for the inconvenience. We'll look into improving the entrance area and explore options to minimize disruptions from events, especially for guests who may be affected. We hope you found your stay with us satisfactory despite some issues, and we look forward to welcoming you back to Hotel Varuna soon. Best regards, Hotel Varuna

    5.0

    Excellent Stay

    chirag m.family with 2 kids

    Good service co operative staff

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    Hotel Varuna has replied on Tue Oct 28 17:20:46 IST 2025

    Dear Chirag, Thank you for taking the time to share your feedback! We're thrilled to hear that our staff was cooperative and provided good service. We look forward to welcoming you back soon! Best regards, Hotel Varuna

    2.0

    Poor Stay

    nishant b.family with 4 kids

    Service & hygiene is very poor...not recommended . Washrooms are untidy . Taken so much time around 2 hrs to allot rooms...

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    Hotel Varuna has replied on Wed Oct 29 18:57:52 IST 2025

    "Dear Nishant Bhaskar, Sorry to hear about the poor experience during your stay. We'll look into the issues with service, cleanliness, and room allotment delay. Your feedback is valuable, and we'll work on improving.We apologize for the inconvenience.We value your feedback and appreciate your time. Best regards, Hotel Varuna

    5.0

    Excellent Stay

    rishi s.family with 1 kid

    I had a pleasant stay. This property was clean and well-maintained, staff were polite and helpful,and the location is convenient for travel. Overall, a comfortable and satisfying experience.

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    Hotel Varuna has replied on Tue Oct 28 14:40:47 IST 2025

    Dear Rishi Singh, Thank you for choosing Hotel Varuna and sharing your feedback! We're glad you enjoyed your stay and appreciated our cleanliness, staff, and location. We look forward to serving you again soon. Best regards, Hotel Varuna

    5.0

    Excellent Stay

    somasundharam m.family

    good stay and great hospitality love the staff they are very good and cooperative they have upgraded my room to premium.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Superior Room (In Old Wing NO LIFT)

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    Hotel Varuna

    Dear Somasundharam Muthupalani, Thank you so much for taking the time to share your wonderful feedback about your stay with us! We're thrilled to hear that you enjoyed your time at Hotel Varuna and appreciated the hospitality of our staff. It's great to know that our team provided you with a warm and welcoming experience. We're also glad to hear that you loved the room upgrade to premium - we appreciate your kind words! We're grateful for guests like you who make our job so rewarding. We look forward to welcoming you back to Hotel Varuna soon! Best regards, Hotel Varuna

    1.0

    Terrible Stay

    neha s.family with 1 kid

    Food, location is good But Room staying environment is not good It's bad smelling

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    Hotel Varuna has replied on Sun Oct 26 15:16:09 IST 2025

    Dear Neha Singh, We're so sorry to hear that your stay with us didn't meet your expectations, especially regarding the room's ambiance and odor. We apologize for any inconvenience this caused.our feedback helps us improve. Thank you for highlighting this. We hope to serve you better in the future. Best regards, Hotel Varuna

    5.0

    Excellent Stay

    asim s.group

    The staff has upgrade the room free of cost. It was very warm welcome by them nice experience ☺️

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    5.0

    Excellent Stay

    pratyam p.

    The property was excellent…checkin was smooth .staffs were very cooperative

    Travel Month: Oct 2025

    Room: Executive Double Room (In New Wing With Lift)

    5.0

    Excellent Stay

    prathamesh v.group

    Apart from wifi not working, It was a good experience.

    Travel Month: Oct 2025

    Room: Executive Double Room (In New Wing With Lift)

    Hotel Varuna has replied on Wed Oct 22 16:23:21 IST 2025

    "Dear Prathamesh Vibhute, thank you for sharing your review! We're glad you enjoyed your stay despite the WiFi issue. Sorry to hear about the connectivity problem and appreciate your feedback. We'll work on improving our WiFi services. Thanks again for choosing Hotel Varuna, and we look forward to serving you better next time!" Best Regards Hotel varuna

    3.0

    Average Stay

    ajay m.business

    Room was good,but restra people don’t want to deliver food on time,missing hand towel in washroom...location is good

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Executive Double Room (In New Wing With Lift)

    Hotel Varuna

    Hi Ajay Mishra, Thanks for your honest review! Sorry to hear our restaurant staff didn't quite hit the mark on food delivery times and the missing hand towel in the washroom was an oversight. We'll work on getting these sorted ASAP. Appreciate your feedback – helps us improve! If you give us another chance, we'll make sure to get it right next time. Best Regards, Hotel Varuna

    1.0

    Worst service and staff

    pooja y.group

    Worst staff service, receptionist doesn’t know how to handle customer , Absolutely the worst experience ever. Dirty rooms, rude staff, and zero sense of hospitality. Wouldn’t recommend this place even for free. Extremely disappointed and the service was unresponsive. The staff was inattentive The staff here seriously needs a lesson in basic . Extremely rudeand unprofessional. Instead of helping guests, they make you feel like you’re doing them a favor by staying here. Never coming back nor recommending

    Travel Month: Oct 2025

    Room: Premier Room (In New Wing with LIFT)

    Hotel Varuna has replied on Sun Oct 26 14:23:05 IST 2025

    Dear Pooja Yadav, We're deeply sorry to hear that your recent stay with us was marred by poor service, dirty rooms, and unprofessional staff. We understand that our hospitality fell short of your expectations, and for that, we apologize. We take full responsibility for the issues you faced and want to assure you that we're taking immediate action to address these concerns. We'll be retraining our staff to ensure that our guests receive the respect, care, and service they deserve.We hope to have the opportunity to serve you better in the future. Sincerely, Hotel Varuna

    5.0

    Excellent Stay

    neela g.solo

    Good stay and upgrade the room without charge. Comfortable stay with very good room

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    Hotel Varuna has replied on Mon Oct 27 15:43:03 IST 2025

    Dear Neela Ghosh, Thank you for taking the time to share your wonderful review! We're thrilled to hear that you enjoyed your stay with us and appreciated the complimentary room upgrade. We're committed to providing our guests with comfortable and memorable experiences. We look forward to welcoming you back to Hotel Varuna soon! Best regards, Hotel Varuna

    4.0

    Good Stay

    shivendra m.family with 2 kids

    The stay was good. Location of the hotel is approximate ar per the tourism point of view.

    Travel Month: Oct 2025

    Room: Executive Double Room (In New Wing With Lift)

    Hotel Varuna has replied on Sun Oct 26 15:20:12 IST 2025

    Hi Shivendra Mani Tripathi, Thank you for choosing Hotel Varuna and for taking the time to share your feedback! We're delighted to hear that your stay was good and that our location met your expectations. We hope to welcome you back soon for another wonderful experience. Best regards, Hotel Varuna

    5.0

    Excellent Stay

    ved r.

    Memorable day

    Travel Month: Oct 2025

    Room: Superior Room (In Old Wing NO LIFT)

    Hotel Varuna has replied on Mon Oct 27 15:43:55 IST 2025

    Dear Ved Rai, Thank you for choosing Hotel Varuna! We're thrilled to hear that your stay was memorable. We look forward to welcoming you back soon! Best regards, Hotel Varuna

    4.0

    Good Stay

    shivankar d.solo

    Hotel Value for Money....overall it's clean ...but need to work on their Breakfast Menu as need to add on items

    Travel Month: Oct 2025

    Room: Premier Room (In New Wing with LIFT)

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    Hotel Varuna

    Hi Shivankar Dube, Thank you for your valuable feedback! We're thrilled you found your stay with us to be good value for money and appreciated the cleanliness. We'll definitely take your suggestion on board regarding our breakfast menu – adding more variety is a great idea! We look forward to serving you better next time. Best regards, Hotel Varuna

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