Front desk people are not so appropriate for this job,they are not attentive for any requirement such as complaint made for non operational of television,the complaint made for dust on the window but no response,I directly approach to house keeping staff UMESH he is good person .In nutshell front desk is not professional
Hotel Veda by R K S has replied on Sun Sep 07 10:33:06 IST 2025
Dear Mr Tulshyan, Thank you for visiting Veda Hotel by RKS Varanasi, and it was a pleasure to have you with us. It was kind of you to take out your precious time to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. we will definitely work on the issues, you have raised regarding the lack of staff attention. We are grateful for the confidence and trust reposed in us, and we look forward to serve you again, and ensuring that you experience our best hospitality in all your visits. Once again, thank you for your feedback, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards, Isha