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You are booking hotel for more than 30 days
New Town, Kolkata
118 Ratings, 44 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location near Biswa Bangla Gate and offers a clean and peaceful environment. Guests appreciated the helpful staff and the tasty in-house restaurant food, although some found prices a bit steep. However, service issues were frequently mentioned, such as unclean rooms, lack of basic amenities like toiletries and water bottles, and inconsistent housekeeping. Overall, those seeking a quiet stay with decent food might find this place worth considering.
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Poor Stay
The room was too small and the washroom door was broken. No lock and It was broken from middle. The blanket has yellow stains and the pillow cover is torn. Bad experience
Room: Classic Room
Average Stay
we booked on the same date of check in ..hotel was as at good location room furniture were good , but some bedsheets , pillow cover were dirty but otherwise staff behaviour is also good and safe to stay
Room: Classic Room
Average Stay
Room was not well maintained, bathroom was not clean, had to ask for soap. No towels were provided. No room service if not asked for.
Room: Classic Room
Poor Stay
unprofessional staff, cleanliness missing.. first they denied room key, they said that the key lost, they will open the room with master key
Room: Classic Room
Good
It was great experience. It was very easy to find and ambition was great. Will visit soon next time the staff was very helpful
Room: Classic Room
Hotel Vesta Villa has replied on Sat Mar 15 19:15:12 IST 2025
Thank you sir for the review We are glad you enjoyed your stay Hope to see you again
Vesta villa
Below average service at accommodation. No water bottle was provided or complimentary breakfast. Was overall below average experience
Room: Classic Room
Hotel Vesta Villa has replied on Tue Dec 17 13:39:50 IST 2024
Sorry sir you had issues during your stay. About the water and breakfast it was mentioned during the booking we donot serve complimentary breakfast RO water is provided free of cost. Sealed bottle and breakfast is chargeable.
Average Stay
Rooms were in horrible condition, floor wasn’t well cleaned, bathroom bulb were not working, housekeeping staff was rude when asked for assistance about tv
Room: Classic Room
Hotel Vesta Villa has replied on Tue Oct 01 23:30:21 IST 2024
Sorry sir, you had to face this. Any assistance you need should be directed to the staff if not then the manager. I am sure your problem would have been handled. Hope you give us another chance to serve you better.
overall okayish
It was good. I had a good experience overall...............................:..,......,,,,,,,,,,,,,,,
Room: Classic Room
Poor Stay
I stay in vesta villa kolkatta but no service. No chair in room. No water glass no ac chill etc
Room: Classic Room
Hotel Vesta Villa has replied on Fri Aug 02 14:45:33 IST 2024
Hello sir, sorry you had an issue while staying. Sir chair and water glass is available at reception If you would have asked at the reception you would have received everything as per your requirment Hope you give us another chance Thank you
Terrible Stay
Terrible
Room: Classic Room
Hotel Vesta Villa has replied on Tue Jun 18 20:12:59 IST 2024
Sorry sir you had to face issues during your stay. We wish you could have shared your concern during the stay so we could have fixed it. Hope to see you again and take care
Average
Average good hotel, situated at main area of extended patna, near airport. Good service, good staff, good food. Rooms are clean with all amenities. But it needs thik curtains on window to prevent from light. But it is little costly. It is overpriced. Management should think on price issue.
Room: Classic Room
Hotel Vesta Villa has replied on Fri May 17 12:29:26 IST 2024
Thank you sir for the review. But our hotel is in Newtown, kolkata Not Patna
Family environment
soloGood behavior staffs good nice location maintained property relaxing environment must try once if you are a couple or solo
Room: Classic Room
Hotel Vesta Villa has replied on Fri May 10 18:55:45 IST 2024
Thank you sir for staying with us. Glad you enjoyed the stay. Hope to host you again.
Mr khan
I like it very much. It’s my pleasure to go over there. The service provided was excellent. I liked the place very much.
Room: Classic Room
Hotel Vesta Villa has replied on Mon May 06 14:16:48 IST 2024
Thank you so much sir, for your pleasant review. Glad you liked your stay Hope to see you again Thank you
Rat location but lacks the professionalism
I was staying in room 102. The room was good. Room service was good. The service boys are not at all professional and lack training. Location is good. People who stayed beside our room were making weird sounds, opening - closing the doors all night. I was lucky that they weren't bamming my door. The hotel authority was very reluctant about it.
Room: Classic Room
Hotel Vesta Villa has replied on Wed Apr 24 16:27:26 IST 2024
Sir I m glad you like the room and service and the location. But in a hotel there are variety of guests staying with us with different reasons. I hope you understand and give us another chance to serve you better
Poor Stay
businessIt was a really horrible stay, poor customer service, hotel room was not clean especially the bathroom doesn't have a lock. We had a pathetic situation. Very bad experience. Not worth it for money
Room: Classic Room
Hotel Vesta Villa has replied on Wed Mar 13 14:11:01 IST 2024
Sorry sir for your experience, We are trying to improve daily on ur feedback. We are fixing it with every passing day Hope you give us another chance to make your experience better.
Kolkata stay experience
soloAs far as stay and room location and service are very good. They had given very good food as well.
Room: Classic Room
Hotel Vesta Villa has replied on Mon Mar 11 14:34:51 IST 2024
Thank you sir for your review. Glad you enjoyed your stay. Hope to host you again soon !
Average Stay
The hotel stay was comfortable and food served is good. Location of the hotel is also convenient. However, the hotel infrastructure needs maintenance. Bathroom door lock and handle were broken.
Room: Classic Room
Hotel Vesta Villa has replied on Fri Mar 01 13:07:15 IST 2024
Thank you for the review sir. Glad you were satisfied with our stay. We will definitely work on your review and work on it. Hope to see you again. Regards Vesta Villa
Not to good. But its ok
Hotel location is near to biswa bangla gate, all staff is good. But room was small with out any srvice. Its not for famliy with kids. * if you need to stay only 2-3 hour then its good.
Room: Classic Room
Hotel Vesta Villa has replied on Sat Feb 17 13:34:39 IST 2024
Thank you for staying with us sir We do provide in room dining service from 12 noon to 12 midnight. We have our intercom for any service required. We also do breakfast and tea coffee service on request. We arrange pick up and drop from airport if required and informed before hand.
Unprofessional
groupWe had prebooked the hotel with full payment, around 2 months before. However, on the day of check-in, one of the rooms was given to someone else without any information. Also, the rooms were not well maintained. Hotel staff did not resolve the issue and tried to manage by giving us a shabby and shady room somewhere else. Very unprofessional behaviour.
Room: Classic Room
Hotel Vesta Villa has replied on Tue Dec 19 13:25:44 IST 2023
I m really sorry sir you had to face this issue at our hotel, our utmost priority is guest satisfaction. I hope you give us another chance to serve you better
Terrible Stay
familyOn my first day of trip i booked 2 rooms but i just got one room, although i have prebooked the rooms well in advance. I had also asked a refund for that one day bit no one gave it back to me.
Room: Classic Room
Hotel Vesta Villa has replied on Mon Dec 04 10:36:44 IST 2023
I m so sorry sir you had to face such an issue at the hotel. I would like to assure you we donot make our guests go through any such bad experience We deeply regret this and would request you to give us another opportunity to serve you better.
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