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South Mumbai, Mumbai | 1.6 km drive to Shivaji Maharaj Vastu Sangrahalaya
101 Ratings, 84 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
it is very good hotel . I'm stay there with family. good experience. very good behavior in hotel staap.
Room: Deluxe A/C Room
A pleasant stay in south mumbai
The experience was very fine, staff attitude and behavior very good. Staff very helpful and communicative.
Room: Deluxe A/C Room
Average Stay
Rooms are not so clean, cigarette smell is too much. There is no lift, especially for 2nd floor difficult. Very congested common place. Hospitality is not so great.
Room: Deluxe A/C Room
Satisfactory
Helpful staff, rooms were clean, good location, price range acceptable
Room: Deluxe A/C Room
Behaviours from night manager.
Dirty please in hotel victoria mumbai, i don't recommend any other this property No working ac no water full dust in all room dirty odour.
Room: Deluxe A/C Room
Very small room and bathroom
Room was so small, no ventilation in bathroom, shower was not working, faucets were in bad shape.
Room: Deluxe A/C Room
Hotel victoria
Visited mumbai to run in tata mumbai full marathon. Hotel victoria preferred being close to start point, the hotel was very good from all aspects. No problems whatsoever. Plus manager and staff were very polite and helpful
Room: Deluxe A/C Room
Good Stay
Hotel victoria near gpo mumbai is good service and very supportive staff with cleaning and full day free service.
Room: Deluxe A/C Room
Nice location
Hotel location is very good. It's good hotel in this price range.
Room: Deluxe A/C Room
Poor Stay
I paid for a superior room but that's not what i got. I got a room with stained sheets, no intercom, no table, broken basin, and a shower that sprayed water all over the bathroom instead of where it actually should. This was a basic room, not the premium one i paid for. The location is good, that's the plus. Have stayed here before and its usually been a good experience, but this time it definitely wasn't. I asked about the stain on the sheets, got no response.
Room: Superior A/C Room
Decent hotel near vt station. Value for money
soloThe hotel is ok. Value for money. Safety standards is fine. Room cleanliness can be improved upon. Staff are very helpful so u can request to change linens etc n they'll do it immediately. Room size is good as compared to other hotels in the vicinity.
Safety standards is ok. Room cleanliness can be improved upon.
Room: Deluxe A/C Room
Good hotel
businessGood location, near to cs-mt railway station, clean room, well behaved staff. Overall good experience
Room: Deluxe A/C Room
Hotel Victoria has replied on Tue Dec 22 17:38:33 IST 2020
Dear mr. Mukherjee, thank you for the valuable comments, we are pleased to know that you found value for hospitality and our staff are trained to provide the best in service. Our location is very much accessible to our guest. We will be happy to serve you again in near future.
Very bad Hotel bad Recipetionist
Very bad experience Recipetionist is very bad manners and room are dirty bad smell Never select this search for other options
Room: Deluxe A/C Room
Hotel Victoria has replied on Thu May 14 15:51:24 IST 2020
Greetings from Hotel Victoria. Thank you very much for your candid review for your recent stay at our Hotel. Your feedback is extremely valuable to us. Sorry for the inconvenience occur to you. We clean all the rooms on daily basis and we have a very professional Hotel staff which take complete care of the guest. We are serving our guest for last many years and our guest never faced such issue but will still look into the matter so that you won't face any issue in your next visit. We will be pleased to serve you again with better experience thank you
Nice location but small room
Located in pick location near CST, everything available around the hotel. The rooms are very very small and not cleaned properly. As the building is old, there is a problem of bugs in the room. The rooms category should be small and extra small instead of deluxe and super deluxe. Staff behaviour and service were good. Overall I think overpriced worth the room quality.
Room: Superior A/C Room
Hotel Victoria has replied on Thu May 14 15:59:20 IST 2020
Greetings from Hotel Victoria. We are pleased to receive your review. Our location makes it very convenient for our guests and we are glad that it added value to your stay. Sorry for the inconvenience occur to you. We clean all the room on daily basis. The Hotel is strategically positioned, and offers decent rooms spacious by Mumbai standards. We are serving our guest for last many years and our guest never faced such issue but will still look into the matter so that you won't face any issue in your next visit. We will be pleased to serve you again with better experience thank you
Terrible Stay
Rough service this Hotel ND rough quality room
Room: Deluxe A/C Room
Hotel Victoria has replied on Thu May 14 16:01:54 IST 2020
Greetings from Hotel Victoria. Thank you very much for your candid review for your recent stay at our Hotel. Your feedback is extremely valuable to us. Sorry for the inconvenience occur to you. Our room are well maintained and up to the mark and we have a very professional Hotel staff which take complete care of the guest. We are serving our guest for last many years and our guest never faced such issue but will still look into the matter so that you won't face any issue in your next visit. We will be pleased to serve you again with better experience thank you
Very poor
Room was congested. Admin not responsive. Quality of hospitality poor.
Room: Deluxe A/C Room
Hotel Victoria has replied on Thu May 14 17:12:21 IST 2020
Greetings from Hotel Victoria. We are pleased to receive your review. The Hotel is strategically positioned, and offers decent rooms spacious by Mumbai standards. We have very active Hotel staff which take complete care of the guest. We are serving our guest for last many years and our guest never faced such issue but will still look into the matter so that you won't face any issue in your next visit. We will be pleased to serve you again with better experience thank you
No commentary drinks
No tea has served and even water bottles was not there.
Room: Superior A/C Room
Hotel Victoria has replied on Tue Dec 22 17:42:27 IST 2020
Dear mr, chavan, thank you for the review, we apologize for the inconvenience faced during your stay. I will personally look into the matter and will make sure it will rectified. Looking forward to serve you again in near future with improved service.
Terrible Stay
Worst hotel wich was not recommended to anyone.
Room: Standard A/C Room
Not worthy even of half of its tariff
Dirty room, hotel, lobby. Beds were not clean and lots of bed bugs, be sure to check before check-in. Booked superior AC room, with was without basic amenities. No paper roll. No proper toiletries.
Bed bugs. Dirty lobby. unprofessional staff. No paper roll even in AC superior room. The costliest one.
Room: Superior A/C Room
Value for money
Value for money for its location, have all basics covered.
Room: Standard A/C Room
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