The property has clean and comfortable rooms with good amenities. However, some guests have complained about rude behavior from the staff and poor service. The buffet service needs improvement and some guests were not satisfied with the food quality. The property is located in a well-placed locality but is a bit far from the old city and renowned temples. Some guests have also faced issues with hot water supply and the lift not working. Overall, the property has received mixed reviews with both positive and negative feedback from guests.