The property has received a lot of negative reviews from guests. Many guests complained about the uncleanliness of the rooms and bathrooms, with dust, dirt, and even cockroaches present. The staff was also criticized for being uncooperative and rude. Several guests reported issues with hot water availability and broken amenities. The property is undergoing renovation, which has caused inconvenience to guests. However, some guests appreciated the courteous and helpful behavior of the staff and the property's location.