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You are booking hotel for more than 30 days
Chaitanya Vihar, Vrindavan | 3.5 km drive to Bankey Bihari Temple
446 Ratings, 295 Reviews
Last 10 Customer Ratings (Latest First)
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Good Hotel
The hotel was spacious and airy. Food was at scale 3. It was suggested on MMT app. There should be 2 mats in the room.
Room: Executive Room
Hotel Vrinda Palace has replied on Fri Sep 19 11:38:30 IST 2025
Thanks for your feedback. we listed your suggetion and hope you visit once again at Hotel Vrinda Palace.
Terrible Stay
1
Room: Deluxe Room
Hotel Vrinda Palace has replied on Sat Sep 06 18:20:01 IST 2025
Dear Sir, Thanks for your feedback sir ,
Average Stay
Hotel is under renovation, no intercom, no restaurant but they arrange meal by nearby restaurant, bathroom fittings corroded due to sline water, no tea arrangement. One towel provided, on intervention they provide extra towel. I suggested to improve the basic amenities.
Room: Executive Room
Hotel Vrinda Palace has replied on Tue Aug 05 16:59:34 IST 2025
Dear Sir, Thanks for your feedback.We will improve our services based on mentned feedback.
Poor service
Poor service didn't provide towel even after asking for Fan was too slow Door was not able to lock with keys no one helped too
Room: Executive Room
Hotel Vrinda Palace has replied on Mon Jun 30 19:34:32 IST 2025
Dear Sir, Thank you for sharing your concern. I apologize for the unpleasant experience you shared with our Hotel Vrinda Palace.
Terrible Stay
AC was not working... No cleanliness.. Worst experience. Even water bottle is not complimentary.....
Room: Deluxe Room
Hotel Vrinda Palace has replied on Sat May 17 15:03:02 IST 2025
Dear Valued guest thanks for your feedback. If Ac not working.we suggested change your room. your side no response.one room one bottle complementary not each member complementary bottles.
Poor Stay
Only room No Extra equipment Water charge I will pay
Room: Executive Room
Hotel Vrinda Palace has replied on Sat May 17 15:07:36 IST 2025
Dear valued guest thanks for your feedback.we provide R.O.water for unlimited.mineral water one room /one bottle.
Terrible Stay
Room: The rooms were not as shown in the picture and in poor condition. The washrooms were not clean.I have paid a good amount but didn't expect this kind of room for the amount i paid. Service: Very poor service i booked 2 rooms with occupancy of 2 in each, but they provided only 1L water bottle in each room, since we were 4 they should have given 4 L water bottle for 4 of us. Location: Location was ok, no such complaint with the location.
Room: Executive Room
Hotel Vrinda Palace has replied on Sun Jun 29 14:18:48 IST 2025
Dear Sir, Thanks for your feedback. hotel policy one room one bottle complementary.if u not satisfied with rooms. you can change the rooms also. Thanks& Regards Hotel Vrinda Palace
Terrible Stay
The property itself was very old unhygienic and had a bed filled with bed bugs.. The property wasn't maintained at all, the service was slow and we ordered food and received something else
Room: Executive Room
Hotel Vrinda Palace has replied on Mon Jun 30 19:35:46 IST 2025
Dear Sir, Thank you for sharing your concern. I apologize for the unpleasant experience you shared with our Hotel Vrinda Palace.
Average Stay
Property is good ...staff is cooperative...but food quality is not good ... breakfast timings is not right..
Room: Executive Room
Hotel Vrinda Palace has replied on Thu Apr 17 15:21:40 IST 2025
Dear Sir/Mam, Thanks for your feedback.hope you visit once again at Hotel Vrinda Palace.
Average Stay
Stay was average, all stuffs (Bedding, wardrobe, washroom) was dirty, damaged, rusted.
Room: Executive Room
Hotel Vrinda Palace has replied on Wed Apr 09 15:28:03 IST 2025
Dear Sir, Thanks for your feedback. we listed your mentioned point and short out this kind of problem.
Good Stay
Eeverything was good
Room: Executive Room
Hotel Vrinda Palace has replied on Sat Apr 05 18:24:27 IST 2025
Dear Valued guest Thanks for your feedback.hope you visit once again at Hotel Vrinda Palace
excellent
I found hotel by using app make my trip..And this was my first online booking and stay was awesome....
Room: Executive Room
Hotel Vrinda Palace has replied on Wed Feb 26 19:14:37 IST 2025
Thanks for your feedback we appreciate your support.
Average Stay
It was easy to find the location. Food was also good but they don't have the proper dining room/area/cutlery and staff. Even there was no table and chairs.
Room: Executive Room
Hotel Vrinda Palace has replied on Mon Feb 17 19:17:05 IST 2025
Dear Sir, Thanks for your feedback. hope you visit once again at Vrinda Palace. Next time we update our service.
Good experience
The hospitality offered by hotel staff was good. Food was also good though it was slightly expensive.
Room: Executive Room
Hotel Vrinda Palace has replied on Thu Jan 30 17:40:33 IST 2025
Thanks for your feedback. we hope visit once again at Hotel Vrinda Palace.
overall good
1. room are big and fit for family. 2. room is clean. all good service is also good near to everything
Room: Deluxe Room
Hotel Vrinda Palace has replied on Mon Jun 30 16:59:41 IST 2025
Thanks for your fedback sir hope you visit oce again at Hotel Vrinda Palace.
Terrible Stay
i recently stayed at hotel vrinda place and had a mixed experience. the room was spacious, which was a plus, but unfortunately, it was messy and poorly maintained. the design of the room, with three sides covered by glass, made it uncomfortably cold, especially during the night. despite requesting an additional blanket, the staff refused, which was disappointing and added to the discomfort. the washroom was in terrible condition—far from what you’d expect in a decent hotel. it was neither clean nor functional, which made the stay even more frustrating. on the bright side, the food was quite good, which somewhat salvaged the experience. however, the room service was painfully slow, making it hard to enjoy the meals or address any needs promptly. overall, while the hotel has potential due to its spacious rooms, the lack of cleanliness, poor facilities, and unresponsive staff make it hard to recommend. i would not return in this hotel and will suggest to consider the above feedback .
Room: Executive Room
Hotel Vrinda Palace has replied on Sat Jan 11 21:32:16 IST 2025
Dear valued guest thanks for your suggestion. we provide you upgraded room which room you never booked. dear sir if you are not satisfied with the room so you can change your room also. we provide fresh food so that it will take time. but we hope you visit once again at Hotel Vrinda Palace.
Worst Experience
Toilets were very very old.
Room: Executive Room
Hotel Vrinda Palace has replied on Mon Jun 30 17:01:18 IST 2025
Thanks for your feedback. we were working on renovate our property some times after.
Terrible Stay
House of khatamal. Please don't book the hotel. Very bad experience.
Room: Executive Room
Hotel Vrinda Palace has replied on Fri Dec 13 10:13:01 IST 2024
Dear Sir, As per mentioned your complains. We talked to our pest control department team and cancel his license for future.
Home of Khat
Very bad experience in the said hotel. Food quality is not good. There is plenty of Khatamal in the rooms.
Room: Executive Room
Hotel Vrinda Palace
Dear valued guest uploaded photo moght be a misunderstanding from your side.if u have had any problem with the rooms change your rooms also.
Excellent Stay
All good, cleaning good, room awesome, staff coperate, food is delicious, no problem at all, budget friendly, stay with no issues.
Room: Executive Room
Hotel Vrinda Palace has replied on Mon Oct 28 11:08:57 IST 2024
Dear sir, Thanks for your feedback we appreciate your support.
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