The property is old and not well-maintained. Guests complained about unhygienic rooms and bathrooms, damp walls, and outdated plumbing fittings. Hot water facility was not available, and cleanliness was poor. However, the staff was supportive and polite. Some guests also mentioned that the property is located in a good location with proximity to nearby restaurants and public transport. Overall, guests were dissatisfied with their stay due to the lack of cleanliness and maintenance of the property.