The property has a great location with a beautiful view of the Naini Lake. The shuttle service to and from the mall road is convenient. The rooms are spacious and comfortable, but cleanliness can be improved. The food is good, but the service can be slow. Hot water availability is limited, and some basic amenities like dental kits and water bottles are not provided. The staff behavior and service can be inconsistent. Overall, the property has its pros and cons, but the view and location make it worth considering.
