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3.2
Good
4 User Reviews and 10 Ratings
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Guest Reviews
Poor Stay
Rated 2.0 by Sunil Pradhan . Business Traveller . Jul 28, 2024
Location is well accessible, maintenance to get zero number. Very small room, don't entertain makemytrip customer properly. They will keep your id proof digitally as well as photography, no significant reason for this. Very small room, you will get damaged lights, ac, open wares, poor quality of washroom.
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Hotel Western Arc has replied on Jul 31, 2024
Dear Mr. Pradhan,
Thank you for your feedback. We apologize for the issues you encountered during your stay. Your comments have been noted, and we are addressing them promptly. We hope to improve and provide a better experience on your next visit.
Best regards,
Team Hotel Weste... Read more
Very bad
Rated 2.0 by Abhishek Kumar Lal . Business Traveller . Jun 30, 2024
Room bathroom bedsheet was not clean, every room was dirty. It's has been a very bad experience never visit again this hotel.
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Hotel Western Arc has replied on Jul 02, 2024
Dear Guest,
We apologize for the cleanliness issues you experienced. Your feedback is important, and we have addressed these concerns with our housekeeping team. Please give us another chance to provide you with a better experience.
Thank you,
Dipa Sireswal
Revenue Mana... Read more
Terrible Stay
Rated 1.0 by Ritu Lakhera . Dec 09, 2024
It is not a hotel. It is a brothel. Whole night men and women keep coming going. Could hear them shouting, laughing, doors shutting opening whole night. Couldn't dare to open doors. In the morning when we left. The corridors were stinking of alcohol. Room was not that clean. Leaking bathroom. Dirty toilet seat. Uncomfortable bed and pillow. No full mirror to get ready. Horrible experience i had.
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Terrible Stay
Rated 1.0 by Mohanlal Jain . Jul 29, 2024
V. Bad experince. Bad rooms/bathrooms, no towels, no staff, while booking they said the price inculdes breakfast but it has no restaurent in it. The rooms gives negative vibes overall.
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Hotel Western Arc has replied on Jul 30, 2024
Dear Mr. Jain,
Thank you for taking the time to share your feedback. I sincerely apologize for the experience you had during your stay. We are committed to providing our guests with a comfortable and pleasant experience, and I am disappointed to hear that we fell short of your... Read more