The property has an exceptional location right on the bank of Lidder River, providing a breathtaking view of the river and surrounding mountains. The staff is friendly and helpful, with some standout members mentioned by guests. However, the property is in need of maintenance and cleanliness, with several guests reporting issues with the rooms and bathrooms. Food quality and availability are also inconsistent. Despite these drawbacks, the property's location and views make it a worthwhile stay for those seeking a serene and picturesque setting.