The property is located near the main market of Chail, making it convenient for guests to access local shops and attractions. The rooms are spacious and well-maintained, with some offering balconies with wonderful views. The staff is polite and supportive, and the property has a games room for entertainment. However, some guests have reported issues with cleanliness and hygiene, as well as slow room service and expensive food. Parking is also limited, and some rooms may not have the promised amenities.