The property is located near Mall Road, which is a great advantage for tourists. The staff is cooperative and helpful, and the room service is good. The rooms are clean and tidy, with well-maintained washrooms. However, some guests faced issues with the location, as it is situated below the main road and requires climbing down several stairs. Some guests also faced problems with basic amenities like towels, soap, and hot water. The food quality was average, and some guests found it to be overpriced.