Review Of HOTEL XAVIERS AVENUE

Terrible Stay

Rated 1.0 by Vipin Dinesh . Aug 13, 2024

Rating: 1/5 i recently had the misfortune of staying at xaviers avenue hotel, nellimattom kothamangalam, and it was a thoroughly unprofessional and frustrating experience. The staff seemed completely uncoordinated and unhelpful, failing to even assist with carrying my luggage to my room. To make matters worse, the hotel's lift was out of order, forcing me to climb stairs. I was already under stress, as i had a critical national-level exam (neet-pg) to appear for the next day. The night was a disaster, with power failures occurring three times. And if that wasn't enough, the water supply in the bathroom stopped working in the morning, taking 30 minutes to be restored. To add insult to injury, i was charged rs 30 for a bottle of water that actually costs rs 20. Overall, my stay at xaviers avenue hotel was a nightmare, and i would not recommend it to anyone. The hotel needs to seriously work on its staff training, infrastructure, and basic services to justify its pricing.