The property has received mixed reviews from guests. Some guests have appreciated the courteous staff, good location, and comfortable stay. However, many guests have complained about poor cleanliness, unhygienic conditions, and lack of basic amenities like towels, soap, and water bottles. Some guests have also faced issues with malfunctioning ACs, non-working flushes, and dirty mattresses. The property has also been criticized for its unprofessional behavior, demanding extra money, and denying refunds. Overall, the property needs to improve its cleanliness and service standards to provide a better experience to its guests.