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Review Of Hyatt Place Gurgaon Udyog Vihar0123401234

Udyog Vihar, Gurgaon

    User Rating & Reviews

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    4.1
    Very Good

    3117 Ratings

    excellent
    47%
    very good
    27%
    average
    14%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.4
    • Facilities4.2
    • Food4.1
    • Room4.4
    • Cleanliness4.3
    • Value For Money4.1
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    Review Summary

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    Guests appreciate the exceptional hospitality and courteous staff at the property, often mentioning their attentiveness and helpfulness. The rooms are noted for their spaciousness and cleanliness, while the food, especially the breakfast buffet, receives consistent praise for its variety and taste. Although the location is a bit secluded and traffic can be challenging, many find the property ideal for both business and leisure stays, thanks to its comfortable amenities.

    Sort by:

    Positive first
    5.0

    Perfect stay.

    prateek d.couple

    Had a very pleasant stay here. Location of hotel is good,service is good, staff is polite. Breakfast buffet was good as well.

    Travel Month: Oct 2025

    Room: King Room (With Sofa Bed)

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    5.0

    Excellent Stay

    kiran b.

    My experience at Hyatt place was really wholesome and complete. I wanted a serene, luxurious experience and that’s exactly what i got. So, truly! Thanks to the staff and service there. Kudos!

    Travel Month: Oct 2025

    Room: King Room (With Sofa Bed)

    5.0

    Excellent stay and outstanding service

    sudhanya g.family

    I had a wonderful stay at this hotel. Everything was great, but what truly stood out was the Food & Beverage team. Our package included breakfast and dinner, and the team went above and beyond to make every meal enjoyable. A special mention to Manish and his entire team — they were extremely attentive, responsive, and took great care of all our needs. Their warmth and professionalism made our experience even better. The food was delicious, with a wide variety and great taste. The staff across the hotel were cooperative, understanding, and attentive to even the smallest details. The rooms were spacious, clean, and comfortable, adding to the overall pleasant experience. Highly recommend this place for anyone looking for great hospitality and a memorable stay!

    Travel Month: Oct 2025

    Room: TWIN ROOM (WITH SOFA BED)

    5.0

    Best Hotel to stay

    sudhanya g.couple

    Excellent Stay & Outstanding Service! I had a wonderful stay at this hotel. Everything was great, but what truly stood out was the Food & Beverage team. Our package included breakfast and dinner, and the team went above and beyond to make every meal enjoyable. A special mention to Manish and his entire team — they were extremely attentive, responsive, and took great care of all our needs. Their warmth and professionalism made our experience even better. The food was delicious, with a wide variety and great taste. The staff across the hotel were cooperative, understanding, and attentive to even the smallest details. The rooms were spacious, clean, and comfortable, adding to the overall pleasant experience. Highly recommend this place for anyone looking for great hospitality and a memorable stay!

    Travel Month: Oct 2025

    Room: TWIN ROOM (WITH SOFA BED)

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    5.0

    Excellent Stay

    vikas j.family with 1 kid

    great hospitality, beautiful ambience, amazing food . worth stay. u should experience this hotel at least once when I visit gurugram

    Travel Month: Oct 2025

    Room: TWIN ROOM (WITH SOFA BED)

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    3.0

    Average Stay

    vijay s.solo

    Overall good stay, had initial issues with the room provided not clean, upto mark but food and facilities were good. Location is also a bit far and the road to the hotel is not convenient

    Travel Month: Oct 2025 (4-Night Stay)

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:29:06 IST 2025

    Dear Mr. Sherigar, Thank you for sharing your experience with us. We truly appreciate your honest feedback and are glad to hear that you found the food and facilities to your satisfaction. We sincerely apologize for the initial inconvenience regarding the room cleanliness. This is certainly not the standard we strive to maintain, and we’ve addressed this with our housekeeping team to ensure such issues are promptly resolved in the future. We also understand your concerns about the location and road access. While we aim to provide a peaceful and well-equipped environment inside the property, we recognize the importance of ease of access and will continue working on improving guest convenience. Your feedback is invaluable in helping us enhance our services. We hope to have the opportunity to welcome you again and provide a smoother, more enjoyable experience. Warm regards, Team Hyatt Place Gurgaon

    5.0

    Vry good experience..comfortable stay ..food is to yummy ...staff is to g

    archana s.couple

    Vry good experience ,food amus so yummy...comfortable stay ..Vry nice staff ..property is to good...

    Travel Month: Oct 2025

    Room: TWIN ROOM (WITH SOFA BED)

    Hyatt Place Gurgaon Udyog Vihar

    Dear Ms. Sharma, Thank you so much for your lovely review and for rating your stay a perfect 5/5! We’re thrilled to hear that you had a very good experience and found the food delicious, the stay comfortable, and our staff welcoming. It’s always a pleasure to know our guests enjoyed the property and felt well taken care of. Your kind words have been shared with our team — they’ll be delighted to know they made a positive impact on your visit. We look forward to welcoming you back soon for another delightful stay! Warm regards, Team Hyatt Place Gurgaon

    4.0

    Wonderful Staff and Clean Rooms – Just a Few Quirks

    jasmeet b.business

    Lovely property with exceptional hospitality. Although Hyatt Place Gurgaon is located in an industrial area and the surroundings can feel a bit overwhelming at first, the atmosphere inside is warm and welcoming. Every staff member in the dining area is attentive, accommodating, and genuinely friendly. The managers and Chef Pradeep personally took the time to greet me and ensure I had everything I needed — a wonderful touch that made my stay memorable. The rooms are spacious, comfortable, and spotlessly clean. The bed linens and towels were crisp and sparkling white, adding to the sense of freshness. I also visited the bar and tried one of their cocktails — it was decent but didn’t quite impress me compared to the otherwise high standards of the hotel. The only minor issue I faced was with the bathtub design — the faucets were a bit difficult to operate, and water tended to spill onto the floor. Apart from that, everything else was excellent. Highly recommended for its outstanding service, cleanliness, and overall comfort.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: TWIN ROOM (WITH SOFA BED)

    Hyatt Place Gurgaon Udyog Vihar

    Dear Mr. Bhogal, Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and your 4-star rating. It’s wonderful to hear that you found our hospitality exceptional and our staff — especially Chef Pradeep and our dining team — attentive and welcoming. We’re delighted that their efforts made your stay memorable. We also appreciate your feedback regarding the room cleanliness and comfort — we take great pride in maintaining high standards, and it’s rewarding to know they met your expectations. Your comments about the location and bathtub design have been noted. We understand how surroundings can influence the overall experience, and we’ll certainly look into the design concern to ensure better convenience for our guests. Thank you once again for your recommendation. We look forward to welcoming you back and making your next stay even more seamless and enjoyable. Warm regards, Team Hyatt Place Gurgaon

    4.0

    Enjoyed it all :)

    niharika k.couple

    Location is kinda secluded! Services & food are great. Staff is really corporative and ready to help. Rooms are super clean abd comfortable. I enjoyed the stay. Location is bit secluded in terms of surroundings, otherwise food, rooms, services, facilities all are great :)

    Travel Month: Oct 2025

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar

    Dear Ms. Kwatra, Thank you for sharing your experience with us and for your kind rating. We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness, comfort, and service provided by our team. We’re glad to know that our staff made a positive impression and that the food and facilities met your expectations. Your comment about the location being a bit secluded is noted — we understand how surroundings can impact the overall experience and will continue working to enhance accessibility and guest convenience. Your feedback is truly appreciated and helps us improve. We look forward to welcoming you again for another enjoyable stay. Warm regards, Team Hyatt Place Gurgaon

    5.0

    Excellent Stay

    santosh m.business

    I had an excellent dining experience at this hotel! The food was outstanding, and the location was great. The staff were extremely supportive and made our stay even more enjoyable. Highly recommended

    Travel Month: Sep 2025

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:25:45 IST 2025

    Dear Mr. Mane, Thank you for your wonderful review and for rating your stay with us a perfect 5/5. We’re thrilled to hear that you had an excellent dining experience and enjoyed both the food and the location. It’s especially heartening to know that our staff’s support made your stay even more enjoyable. Your kind recommendation means a lot to us and motivates our team to continue delivering exceptional service. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay. Warm regards, Team Hyatt Place Gurgaon

    5.0

    Great stay. Will definitely repeat the stay on my next visit

    sanchi v.couple

    Very pleasant stay. Great spread of breakfast dishes. Very courteous staff. Pictures on website may be deceptive but the room was nice.

    Travel Month: Oct 2025

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar

    Dear Ms. Vasudeva, Thank you for your kind words and for rating your stay with us. We’re thrilled to hear that you had a pleasant experience and enjoyed the breakfast spread and the courteous service from our team. We’re glad the room met your expectations, even if the website photos didn’t fully reflect the actual experience — your feedback is valuable and will help us improve our online presentation. It’s always a pleasure to host guests like you, and we’re delighted to know you plan to stay with us again on your next visit. We look forward to welcoming you back and making your next stay just as memorable — if not more! Warm regards, Team Hyatt Place Gurgaon

    4.0

    Good Stay

    nitin t.family

    All good and great all staff and roms and hotel we enjoy all service like breakfast and room service

    Travel Month: Oct 2025 (3-Night Stay)

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar

    Dear Mr. Tayal, Thank you for sharing your experience with us and for rating your stay 4 out of 5. We’re thrilled to hear that you enjoyed your time at our hotel and appreciated the services provided by our team. It’s wonderful to know that you found our location and food to your satisfaction, and that our staff and facilities contributed to a pleasant and enjoyable stay. Your kind words about the breakfast and room service have been shared with our team — they’ll be delighted to hear it! We’re grateful for your feedback and look forward to welcoming you again for an even more memorable experience. Warm regards, Team Hyatt Place Gurgaon

    4.0

    Good stay.

    vaishali s.couple

    The Stay was amazing. And comfortable . The property was clean. The place felt like comfy. People were so calm

    Travel Month: Sep 2025

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:14:41 IST 2025

    Dear Ms. Sharma, Thank you for choosing to stay with us and for sharing your thoughtful review. We’re delighted to hear that your experience was both amazing and comfortable. It’s wonderful to know that you found our property clean and welcoming, and that the calm atmosphere added to your overall enjoyment. We strive to create a relaxing and homely environment for all our guests, and your feedback reassures us that we’re on the right path. We truly appreciate your 4-star rating and your kind words. Your feedback motivates us to continue improving and delivering memorable experiences. We look forward to welcoming you back soon. If there’s anything we can do to make your next stay even more enjoyable, please feel free to reach out. Warm regards, Team Hyatt Place Gurgaon

    5.0

    Excellent Stay

    vartika v.family

    amazing stay. Narendra bhaiya who takes care of the swimming zone was very helpful. Ashutosh helped us a lot during our breakfast buffet. Thanks a lot Hyatt team for making our stay so comfortable and amazing

    Travel Month: Sep 2025 (3-Night Stay)

    Room: TWIN ROOM (WITH SOFA BED)

    Hyatt Place Gurgaon Udyog Vihar

    Dear Ms. Verma, Thank you so much for taking the time to share your kind words and rate your recent stay with us a perfect 5/5. We’re absolutely delighted to hear that you had an excellent experience at Hyatt. We’re especially pleased to know that Narendra Bhaiya and Ashutosh made a positive impact during your visit. Your appreciation has been shared with them and the entire team — it truly means a lot to us. Ensuring our guests feel comfortable, safe, and well cared for is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back for another memorable stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Team Hyatt Place Gurgaon

    5.0

    Excellent Stay

    milind m.

    The ambience is good , even though I got the twin bed , it was quite spacious and bigger room then I expected. I had breakfast early morning which was fabulous and delicious with so many options. They have live counter where I had dosa and paratha and it was satisfying. Overall experience is amazing .

    Travel Month: Sep 2025

    Room: TWIN ROOM (WITH SOFA BED)

    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:12:39 IST 2025

    Dear Mr. Aitha, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. Your concerns are important to us and have been shared with the relevant teams for review and improvement. We regret the inconvenience caused and appreciate your honesty. We hope to have the opportunity to welcome you again and provide a better experience. Warm regards, Team Hyatt Place Gurgaon

    1.0

    Terrible Stay

    pranay a.family with 1 kid

    5

    Travel Month: Sep 2025

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:12:01 IST 2025

    Dear Mr. Aitha, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. Your concerns are important to us and have been shared with the relevant teams for review and improvement. We regret the inconvenience caused and appreciate your honesty. We hope to have the opportunity to welcome you again and provide a better experience. Warm regards, Team Hyatt Place Gurgaon

    4.0

    Good Stay

    tanisha g.

    The stay was comfortable. The rooms and property is average. Breakfast buffet is average. The hotel seems to be under staffed. I had made a request which never got fulfilled, though they apologised. There is a lot of room for improvement. Ofcourse the cleanlier and hygiene is top notch.

    Travel Month: Sep 2025

    Room: King Room (With Sofa Bed)

    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:10:59 IST 2025

    Dear Ms. Gupta, Thank you for sharing your experience with us. We’re glad to hear that your stay was comfortable and that you appreciated the cleanliness and hygiene standards. We regret that your request wasn’t fulfilled and apologize for the inconvenience caused. Your feedback regarding staffing and breakfast has been noted and shared with the concerned teams for improvement. We truly value your input and hope to welcome you again with an enhanced experience. Warm regards, Team Hyatt Place Gurgaon

    2.0

    Alike 3 star property 👎🏻

    naman a.family with 2 kids

    I must say it’s 5 star hotel but alike 3star or below, damaged and dirty room blinds, no doorbell in room, dirty study table , dirty washroom, dirty and choked shower head, dirty floor passage and much more...pathetic experience i must say, only thing that balanced a bit was amazing breakfast. Stayed many times in lko Hyatt and experience was always gr8, but this property has for sure let down Hope nor to visit not to recommend.

    Travel Month: Sep 2025

    Room: King Room (With Sofa Bed)

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    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:10:04 IST 2025

    Dear Mr. Guest, Thank you for sharing your experience with us. We sincerely regret that your stay did not meet expectations and that several aspects of the room condition and cleanliness were disappointing. We apologize for the issues you encountered, including the condition of the blinds, furniture, and bathroom facilities. Your feedback has been shared with our housekeeping and maintenance teams for immediate attention and corrective action. We’re glad to hear you enjoyed the breakfast, and we appreciate your honest comparison with other properties. Your comments are valuable and will help us improve the overall guest experience. We hope to have the opportunity to welcome you again and provide a more comfortable and satisfying stay. Warm regards, Team Hyatt Place Gurgaon

    1.0

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    divyansh s.solo

    ......................,,,,,,,,,,......,,,?):!!:!:??/?/?/?/??/?/?/?/!!/!/!/!!/!/!/!!!.!/!!/!/!!/!/!/!!

    Travel Month: Sep 2025

    Room: TWIN ROOM (WITH SOFA BED)

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    1.0

    Not a five start hotel at all.

    prahlad j.solo

    This is no Hayaat. Might be called a Chinese (fake) Hayaat. Terrible check in, stained carpets, worn out furniture, cheap sofa made of leather look alike material. Having stayed in Chennai Hayaat, Taj, ITC Maurya, this looks like a road side motel. Even the cab driver was like “I don’t think this is a good hotel I rarely get Uber black requests from this neighborhood “. The management just listened to my complaints and didn’t say a word, not even a single promise of we will make something better. MMT reviews don’t reflect this and MMT is equally responsible for showing this property as a 5 star Hayaat hotel. At least fix that.

    Travel Month: Sep 2025

    Room: TWIN ROOM (WITH SOFA BED)

    Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:08:57 IST 2025

    Dear Mr. Joshi, Thank you for sharing your experience with us. We sincerely regret that your stay did not meet expectations and that several aspects of your visit were disappointing. We apologize for the condition of the room and the check-in experience, and we understand how these issues impacted your perception of our property. Your feedback regarding the furnishings, cleanliness, and service response has been shared with the relevant teams for immediate review and corrective action. We also acknowledge your concern about the representation of our hotel on booking platforms. We will work closely with our partners to ensure accurate and transparent information is provided to all guests. Thank you again for your candid feedback. We truly value your input and hope to have the opportunity to offer you a better experience in the future. Warm regards, Team Hyatt Place Gurgaon

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