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Udyog Vihar, Gurgaon
3110 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the exceptional hospitality and courteous staff at the property, often mentioning their attentiveness and helpfulness. The rooms are noted for their spaciousness and cleanliness, while the food, especially the breakfast buffet, receives consistent praise for its variety and taste. Although the location is a bit secluded and traffic can be challenging, many find the property ideal for both business and leisure stays, thanks to its comfortable amenities.
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Average Stay
Overall good stay, had initial issues with the room provided not clean, upto mark but food and facilities were good. Location is also a bit far and the road to the hotel is not convenient
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:29:06 IST 2025
Dear Mr. Sherigar, Thank you for sharing your experience with us. We truly appreciate your honest feedback and are glad to hear that you found the food and facilities to your satisfaction. We sincerely apologize for the initial inconvenience regarding the room cleanliness. This is certainly not the standard we strive to maintain, and we’ve addressed this with our housekeeping team to ensure such issues are promptly resolved in the future. We also understand your concerns about the location and road access. While we aim to provide a peaceful and well-equipped environment inside the property, we recognize the importance of ease of access and will continue working on improving guest convenience. Your feedback is invaluable in helping us enhance our services. We hope to have the opportunity to welcome you again and provide a smoother, more enjoyable experience. Warm regards, Team Hyatt Place Gurgaon
Vry good experience..comfortable stay ..food is to yummy ...staff is to g
Vry good experience ,food amus so yummy...comfortable stay ..Vry nice staff ..property is to good...
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar
Dear Ms. Sharma, Thank you so much for your lovely review and for rating your stay a perfect 5/5! We’re thrilled to hear that you had a very good experience and found the food delicious, the stay comfortable, and our staff welcoming. It’s always a pleasure to know our guests enjoyed the property and felt well taken care of. Your kind words have been shared with our team — they’ll be delighted to know they made a positive impact on your visit. We look forward to welcoming you back soon for another delightful stay! Warm regards, Team Hyatt Place Gurgaon
Wonderful Staff and Clean Rooms – Just a Few Quirks
Lovely property with exceptional hospitality. Although Hyatt Place Gurgaon is located in an industrial area and the surroundings can feel a bit overwhelming at first, the atmosphere inside is warm and welcoming. Every staff member in the dining area is attentive, accommodating, and genuinely friendly. The managers and Chef Pradeep personally took the time to greet me and ensure I had everything I needed — a wonderful touch that made my stay memorable. The rooms are spacious, comfortable, and spotlessly clean. The bed linens and towels were crisp and sparkling white, adding to the sense of freshness. I also visited the bar and tried one of their cocktails — it was decent but didn’t quite impress me compared to the otherwise high standards of the hotel. The only minor issue I faced was with the bathtub design — the faucets were a bit difficult to operate, and water tended to spill onto the floor. Apart from that, everything else was excellent. Highly recommended for its outstanding service, cleanliness, and overall comfort.
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar
Dear Mr. Bhogal, Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and your 4-star rating. It’s wonderful to hear that you found our hospitality exceptional and our staff — especially Chef Pradeep and our dining team — attentive and welcoming. We’re delighted that their efforts made your stay memorable. We also appreciate your feedback regarding the room cleanliness and comfort — we take great pride in maintaining high standards, and it’s rewarding to know they met your expectations. Your comments about the location and bathtub design have been noted. We understand how surroundings can influence the overall experience, and we’ll certainly look into the design concern to ensure better convenience for our guests. Thank you once again for your recommendation. We look forward to welcoming you back and making your next stay even more seamless and enjoyable. Warm regards, Team Hyatt Place Gurgaon
Enjoyed it all :)
Location is kinda secluded! Services & food are great. Staff is really corporative and ready to help. Rooms are super clean abd comfortable. I enjoyed the stay. Location is bit secluded in terms of surroundings, otherwise food, rooms, services, facilities all are great :)
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar
Dear Ms. Kwatra, Thank you for sharing your experience with us and for your kind rating. We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness, comfort, and service provided by our team. We’re glad to know that our staff made a positive impression and that the food and facilities met your expectations. Your comment about the location being a bit secluded is noted — we understand how surroundings can impact the overall experience and will continue working to enhance accessibility and guest convenience. Your feedback is truly appreciated and helps us improve. We look forward to welcoming you again for another enjoyable stay. Warm regards, Team Hyatt Place Gurgaon
Excellent Stay
I had an excellent dining experience at this hotel! The food was outstanding, and the location was great. The staff were extremely supportive and made our stay even more enjoyable. Highly recommended
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:25:45 IST 2025
Dear Mr. Mane, Thank you for your wonderful review and for rating your stay with us a perfect 5/5. We’re thrilled to hear that you had an excellent dining experience and enjoyed both the food and the location. It’s especially heartening to know that our staff’s support made your stay even more enjoyable. Your kind recommendation means a lot to us and motivates our team to continue delivering exceptional service. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay. Warm regards, Team Hyatt Place Gurgaon
Great stay. Will definitely repeat the stay on my next visit
Very pleasant stay. Great spread of breakfast dishes. Very courteous staff. Pictures on website may be deceptive but the room was nice.
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar
Dear Ms. Vasudeva, Thank you for your kind words and for rating your stay with us. We’re thrilled to hear that you had a pleasant experience and enjoyed the breakfast spread and the courteous service from our team. We’re glad the room met your expectations, even if the website photos didn’t fully reflect the actual experience — your feedback is valuable and will help us improve our online presentation. It’s always a pleasure to host guests like you, and we’re delighted to know you plan to stay with us again on your next visit. We look forward to welcoming you back and making your next stay just as memorable — if not more! Warm regards, Team Hyatt Place Gurgaon
Good Stay
All good and great all staff and roms and hotel we enjoy all service like breakfast and room service
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar
Dear Mr. Tayal, Thank you for sharing your experience with us and for rating your stay 4 out of 5. We’re thrilled to hear that you enjoyed your time at our hotel and appreciated the services provided by our team. It’s wonderful to know that you found our location and food to your satisfaction, and that our staff and facilities contributed to a pleasant and enjoyable stay. Your kind words about the breakfast and room service have been shared with our team — they’ll be delighted to hear it! We’re grateful for your feedback and look forward to welcoming you again for an even more memorable experience. Warm regards, Team Hyatt Place Gurgaon
Good stay.
The Stay was amazing. And comfortable . The property was clean. The place felt like comfy. People were so calm
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:14:41 IST 2025
Dear Ms. Sharma, Thank you for choosing to stay with us and for sharing your thoughtful review. We’re delighted to hear that your experience was both amazing and comfortable. It’s wonderful to know that you found our property clean and welcoming, and that the calm atmosphere added to your overall enjoyment. We strive to create a relaxing and homely environment for all our guests, and your feedback reassures us that we’re on the right path. We truly appreciate your 4-star rating and your kind words. Your feedback motivates us to continue improving and delivering memorable experiences. We look forward to welcoming you back soon. If there’s anything we can do to make your next stay even more enjoyable, please feel free to reach out. Warm regards, Team Hyatt Place Gurgaon
Excellent Stay
amazing stay. Narendra bhaiya who takes care of the swimming zone was very helpful. Ashutosh helped us a lot during our breakfast buffet. Thanks a lot Hyatt team for making our stay so comfortable and amazing
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar
Dear Ms. Verma, Thank you so much for taking the time to share your kind words and rate your recent stay with us a perfect 5/5. We’re absolutely delighted to hear that you had an excellent experience at Hyatt. We’re especially pleased to know that Narendra Bhaiya and Ashutosh made a positive impact during your visit. Your appreciation has been shared with them and the entire team — it truly means a lot to us. Ensuring our guests feel comfortable, safe, and well cared for is our top priority, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back for another memorable stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Team Hyatt Place Gurgaon
Excellent Stay
The ambience is good , even though I got the twin bed , it was quite spacious and bigger room then I expected. I had breakfast early morning which was fabulous and delicious with so many options. They have live counter where I had dosa and paratha and it was satisfying. Overall experience is amazing .
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:12:39 IST 2025
Dear Mr. Aitha, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. Your concerns are important to us and have been shared with the relevant teams for review and improvement. We regret the inconvenience caused and appreciate your honesty. We hope to have the opportunity to welcome you again and provide a better experience. Warm regards, Team Hyatt Place Gurgaon
Terrible Stay
5
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:12:01 IST 2025
Dear Mr. Aitha, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. Your concerns are important to us and have been shared with the relevant teams for review and improvement. We regret the inconvenience caused and appreciate your honesty. We hope to have the opportunity to welcome you again and provide a better experience. Warm regards, Team Hyatt Place Gurgaon
Good Stay
The stay was comfortable. The rooms and property is average. Breakfast buffet is average. The hotel seems to be under staffed. I had made a request which never got fulfilled, though they apologised. There is a lot of room for improvement. Ofcourse the cleanlier and hygiene is top notch.
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:10:59 IST 2025
Dear Ms. Gupta, Thank you for sharing your experience with us. We’re glad to hear that your stay was comfortable and that you appreciated the cleanliness and hygiene standards. We regret that your request wasn’t fulfilled and apologize for the inconvenience caused. Your feedback regarding staffing and breakfast has been noted and shared with the concerned teams for improvement. We truly value your input and hope to welcome you again with an enhanced experience. Warm regards, Team Hyatt Place Gurgaon
Alike 3 star property 👎🏻
I must say it’s 5 star hotel but alike 3star or below, damaged and dirty room blinds, no doorbell in room, dirty study table , dirty washroom, dirty and choked shower head, dirty floor passage and much more...pathetic experience i must say, only thing that balanced a bit was amazing breakfast. Stayed many times in lko Hyatt and experience was always gr8, but this property has for sure let down Hope nor to visit not to recommend.
Room: King Room (With Sofa Bed)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:10:04 IST 2025
Dear Mr. Guest, Thank you for sharing your experience with us. We sincerely regret that your stay did not meet expectations and that several aspects of the room condition and cleanliness were disappointing. We apologize for the issues you encountered, including the condition of the blinds, furniture, and bathroom facilities. Your feedback has been shared with our housekeeping and maintenance teams for immediate attention and corrective action. We’re glad to hear you enjoyed the breakfast, and we appreciate your honest comparison with other properties. Your comments are valuable and will help us improve the overall guest experience. We hope to have the opportunity to welcome you again and provide a more comfortable and satisfying stay. Warm regards, Team Hyatt Place Gurgaon
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Room: TWIN ROOM (WITH SOFA BED)
Not a five start hotel at all.
This is no Hayaat. Might be called a Chinese (fake) Hayaat. Terrible check in, stained carpets, worn out furniture, cheap sofa made of leather look alike material. Having stayed in Chennai Hayaat, Taj, ITC Maurya, this looks like a road side motel. Even the cab driver was like “I don’t think this is a good hotel I rarely get Uber black requests from this neighborhood “. The management just listened to my complaints and didn’t say a word, not even a single promise of we will make something better. MMT reviews don’t reflect this and MMT is equally responsible for showing this property as a 5 star Hayaat hotel. At least fix that.
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar has replied on Tue Oct 21 12:08:57 IST 2025
Dear Mr. Joshi, Thank you for sharing your experience with us. We sincerely regret that your stay did not meet expectations and that several aspects of your visit were disappointing. We apologize for the condition of the room and the check-in experience, and we understand how these issues impacted your perception of our property. Your feedback regarding the furnishings, cleanliness, and service response has been shared with the relevant teams for immediate review and corrective action. We also acknowledge your concern about the representation of our hotel on booking platforms. We will work closely with our partners to ensure accurate and transparent information is provided to all guests. Thank you again for your candid feedback. We truly value your input and hope to have the opportunity to offer you a better experience in the future. Warm regards, Team Hyatt Place Gurgaon
Good Stay
location was okay, it's near maruti office, you can get cab , auto , uber quite easily. food was okay, but south indian was really good here. services excellent
Room: KING ROOM
Hyatt Place Gurgaon Udyog Vihar has replied on Thu Sep 18 17:04:59 IST 2025
Dear Guest, Thank you for your feedback! We’re glad you enjoyed our South Indian dishes and found our services excellent. Your comments on food and location are appreciated and will help us improve further. We look forward to welcoming you again! Warm regards Team Hyatt Place Gurgaon
Average Stay
Food average
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar has replied on Thu Sep 18 17:03:39 IST 2025
Dear guest, Thank you for your feedback. We’re glad you shared your experience and will work on enhancing our food offerings to better meet your expectations. Warm regards Team Hyatt Place Gurgaon
great stay
Had a great experience, the hospitality was really good and the staff made sure we had a comfortable stay
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar has replied on Wed Sep 10 17:46:45 IST 2025
Dear Matrika, Thank you for sharing your wonderful feedback. We’re delighted to know that you had a great experience and that our team’s hospitality made your stay comfortable. Your appreciation means a lot to us, and we look forward to welcoming you again soon. Warm regards, Team Hyatt Place Gurgaon
wonderful experience
The stay was excellent with clean rooms and good food. Looking forward to stay at same place in next visit.
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar has replied on Wed Sep 10 17:46:14 IST 2025
Dear Muskan, Thank you for your kind words and the 5-star rating. We’re delighted to hear that you enjoyed our clean rooms and food, and it’s wonderful to know you’re looking forward to staying with us again. We can’t wait to welcome you back on your next visit. Warm regards, Team Hyatt Place Gurgaon
Hyatt Place’s Review
The property is conveniently located about 4 km from Cyber Hub, making it easily accessible. The staff was very courteous, and the food was delightful!
Room: TWIN ROOM (WITH SOFA BED)
Hyatt Place Gurgaon Udyog Vihar has replied on Wed Sep 10 17:45:38 IST 2025
Dear guest, Thank you for sharing your feedback. We’re delighted to know you enjoyed our convenient location, warm hospitality, and culinary offerings. It’s wonderful that our proximity to Cyber Hub added ease to your stay. We look forward to welcoming you back for another memorable experience. Warm regards, Team Hyatt Place Gurgaon
Sushant Lok I
In Sohna
DLF Phase 3
Sector 29
Sector 83
Sohna Road
Mahipalpur
Chanakyapuri
Aerocity
Aerocity
Connaught Place
Bissar Akbarpur
East Delhi
Paschim Vihar
Vaishali
Chanakyapuri
Sector 29
Sector 95
Sector 26
Sushant Lok I
Sector 29
Sector 63
Sohna Road
Sector 71
DLF Phase 1
Udyog Vihar
Sector 38
Sector 57
Sector 38
Sector 47
Sector 39
Sector 39
Sector 30
Sector 83
Sector 44
Sector 41
