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Review Of Hyatt Regency Kolkata0123401234

Salt Lake City, Kolkata

    User Rating & Reviews

    • everyone
    • couple
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    4.2
    Very Good

    2253 Ratings

    excellent
    54%
    very good
    25%
    average
    11%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5
    • 2
    • 4

    Rating Categories

    • Hospitality4.2
    • Facilities4.3
    • Food4.3
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.1
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    Reviews Summary

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    The property is well-appreciated for its prime location in Kolkata, making access easy for guests. Visitors love the spacious and comfortable rooms, and commend the beautiful swimming pool, lush ambiance, and warm hospitality from the staff. Many are impressed by the delicious food, particularly at the water-side café. Some reviews indicate a need for improved service response times, but overall, guests have enjoyed their stays.

    Sort by:

    Positive first
    5.0

    Pleasant sta

    praveen p.family

    Had a wonderful experience while staying. Pool , spa, room and all other amenities was at high standard. I would like to special mention Mr. Souvik's name for make the stay more comfortable. keep it up

    Travel Month: Sep 2025 (4-Night Stay)

    Room: 2 Twin Beds

    5.0

    Excellent Stay

    ujjwal m.

    Not connecting .. will send feedback later ..

    Travel Month: Sep 2025 (3-Night Stay)

    Room: 1 King Bed

    4.0

    beautiful property but services are slow.

    ravi.family with 1 kid

    Property’s location was very good, prime location in Kolkata and easy to access. Amenities were good. Buffet breakfast was not upto the standard of Hyatt. Sitting area in buffet was also very compact. Services were relatively slow. Swimming pool was very big and beautiful.

    Travel Month: Sep 2025

    Room: 1 King Bed with Club Access

    5.0

    good environment nice place visit agai

    vivek r.couple

    good experience nice food but little to improve some items of food staff gesture good cleanliness good

    Travel Month: Sep 2025

    Room: 1 King Bed with Club Access

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    shankha m.family with 1 kid

    Wonderful stay. Everything was perfect. Right from airport pick up booking to fast check out. They have also a very good steam and sauna place complimentary for the guest.

    Travel Month: Sep 2025

    Room: 1 King Bed

    5.0

    Excellent Stay

    jayakrishnan s.solo

    Excellent Hospitality from Team Hyatt Kolkata even though they were fully booked due to Durga Pooja Festival

    Travel Month: Sep 2025

    Room: 1 King Bed

    5.0

    GOOD EXPERIENCE

    rupamay d.family with 1 kid

    GOOD FOOD GOOD SERVICE GOOD AMENITIES GOOD LOCATION GOOD BEHAVIOUR GOOD ENVIRONMENT GOOD IN OVERALL

    Travel Month: Sep 2025

    Room: 1 King Bed

    4.0

    good

    sayan s.family

    Very nice ambiance. Happy and helpful people. Good breakfast. Rooms are ok. Price little higher side I felt.

    Travel Month: Sep 2025

    Room: 1 King Bed with Pool View

    • user photos
    • user photos
    • user photos
    4.0

    Good stay.

    kamalpreet l.solo

    Beautiful hotel, good location. The rooms are pretty and spacious and thankfully slightly different from the photocopies one always stays in. I found the staff to be very warm, courteous and eager to help. Food is special, and the waterfront cafe worth seeing. My only grudge: I couldn’t get a hotel cab for the airport (had to leave at 4am and I was alone) - this was a major bummer but then maybe I should have told them in advance. But I come away with memories of warmth of the staff and the luxury of the hotel. Would definitely choose to stay there again.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: 2 Twin Beds

    3.0

    Average Stay

    rashmi.couple

    stay was good but the break fast buffet was average must improve more,spread should be more ,avoid repeating the daily menu

    Travel Month: Sep 2025

    Room: 1 King Bed

    5.0

    perfect stay in salt lake .with perfect vibes of salt lake stadium view

    bornali g.business

    Just as always i luv to stay in this place ,especially the fitness Center and recovery unit . The location is also very nice

    Travel Month: Sep 2025

    Room: 1 King Bed

    4.0

    Hyatt Kolkata

    rajeshwari p.couple

    It was a stay for a night to handle some shopping and meeting people in Kolkatta. They were gracious to offer me early check in on their own.

    Travel Month: Sep 2025

    Room: 2 Twin Beds

    5.0

    Excellent Stay

    pooja s.solo

    I would like to rate 10/10 in hospitality. Spacious rooms with delicious food and humble staff. Awesome stay it was quite

    Travel Month: Sep 2025

    Room: 2 Twin Beds

    4.0

    good property

    binay k.business

    By make my trip location salt lake is good& amenities good service good food is also very good good service very short time

    Travel Month: Sep 2025

    Room: 1 King Bed with Pool View

    5.0

    Excellent Stay

    debasish r.

    It was great the food and drinks were also great. The rooms were also big and spacious

    Travel Month: Sep 2025

    Room: 1 King Bed with Club Access

    5.0

    thanks for everythin

    sharmin t.family with 2 kids

    excellent stay at Hyatt Regency Kolkata . staff was very co operative . room was spacious . extra bed was provided . my kids enjoyed tge stay a lot .

    Travel Month: Sep 2025 (5-Night Stay)

    Room: 1 King Bed with Club Access

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    manoj c.business

    Service needs to be improved, it’s slow and dampens the overall experience of stay, would recommend if it’s available on the same dates go for ITC Royal Bengal.

    Travel Month: Sep 2025

    Room: 2 Twin Beds with Club Access

    1.0

    Miserable due to no Water Suppl

    dhruv b.solo

    Location , Amenities , food was all great & hospitality was also good . But it went pathetic when they were unable to restore water supply into the rooms & everywhere . It became very difficult to manage that scenario for our daily routine . it was a travel for work and we could have been there only in late night till breakfast and the situation was made horrible due to the issue . even later i learnt that it was a preplanned maintenance ans still became miserable . Since i entered in my room at late night 1130pm and till i checked out at 11am , it was all struggle and it ruined the schedule the next morning .

    Travel Month: Sep 2025

    Room: 2 Twin Beds

    4.0

    Good Stay

    surya k.solo

    pleasant stay, well behaviour of the staff s. The clinic view of the Hotel is beautiful. The food of this hotel is better. pleasant stay, well behaviour of the staff s. The clinic view of the Hotel is beautiful. The food at this hotel is better.

    Travel Month: Aug 2025

    Room: 2 Twin Beds

    4.0

    Good Stay

    shahid p.family with 2 kids

    Review: 1. Toilet door was not freely opening 2. ⁠ Health faucet placed at left side of seating pan which was inconvenient to use 3. ⁠Lift access with room key was in convenient for living with family 4. ⁠Food cost exorbitantly high w.r.t. quantity and quality 5. ⁠Swimming costumes are not available at pool side for lending General ambience and hospitality is good.

    Travel Month: Aug 2025

    Room: 2 Twin Beds

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