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Review Of IndiSmart Hotel0123401234

Salt Lake City, Kolkata | 6 minutes walk to Infinity Business Centre

    User Rating & Reviews

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    4.1
    Very Good

    612 Ratings

    excellent
    40%
    very good
    31%
    average
    17%
    poor
    5%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 4
    • 5
    • 3
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.1
    • Food3.8
    • Value For Money3.8
    • Facilities3.6
    • Security4.0
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    Review Summary

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    Guests appreciate the property’s prime location in Salt Lake, making it convenient for business and nearby eateries. The friendly and helpful staff receive high praise for their service. The food, especially breakfast, is noted as tasty and varied. While some mentioned room conditions needing attention, the overall cleanliness and comfort left many satisfied with their stay.

    Sort by:

    Positive first
    5.0

    Amazing Experience — Will Definitely Return

    sudhir k.business

    Had a wonderful experience! The hotel staff were very helpful, the food was delicious, and the room was neat and comfortable.

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    Average Stay

    ankur g.business

    good location and amenities. but they have very rigid about their policies as I have booked a room for 2 days but unfortunately need to stay for 1 day only. I requested them to waive the charges on same day but they refused for the same even for breakfast charges as well ( room was booked for breakfast with dinner plan)

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Excellent Stay

    samrat b.group

    Excellent

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Executive Room

    4.0

    Good Stay

    bedprakash m.

    The hotel is good but not well maintained. Food quality is ok, variation of breakfast is not so big. Room service is very poor.

    Travel Month: Oct 2025

    Room: Executive Room

    IndiSmart Hotel has replied on Wed Oct 08 12:30:28 IST 2025

    Dear Mr Mukherjee, Greetings from Indismart Kolkata ! It is disheartening to read about your experience. Concern has already been raised with my team. We do deeply regret the inconvenience caused. We truly understand your views and have taken cognizance of the same. At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being a discerning traveller. We look forward to welcome you back at Indismart Kolkata, and we promise to make your stay meaningful and memorable every time. We look forward to serving you again. Warm Regards Koustav Singha Front Office Manager

    5.0

    Excellent Stay

    sunita n.family

    property is very good, food is very hygienic and staffs were very helpful and doing their duties well.

    Travel Month: Sep 2025 (6-Night Stay)

    Room: Superior Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:07:02 IST 2025

    Dear Ms Nayak, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    5.0

    Excellent Stay

    naaz k.couple

    I like the location of this hotel very much, the rooms are also very neat and clean and the behaviour of the staff here is also very friendly, the food of this hotel is also good.

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Superior Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:07:27 IST 2025

    Dear Guest, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    1.0

    Terrible Stay

    shivendra s.solo

    The hotel rooms looks so cheap and vibe is not good also hotel member changed my room without permission, also the quality of food is worst and the taste was also mot good even the lift was so small and there is no gym what they have mentioned in the quote

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Premium Room

    IndiSmart Hotel has replied on Wed Oct 08 12:31:12 IST 2025

    Dear Guest, Greetings from Indismart Kolkata ! It is disheartening to read about your experience. Concern has already been raised with my team. We do deeply regret the inconvenience caused. We truly understand your views and have taken cognizance of the same. At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being a discerning traveller. We look forward to welcome you back at Indismart Kolkata, and we promise to make your stay meaningful and memorable every time. We look forward to serving you again. Warm Regards Koustav Singha Front Office Manager

    4.0

    Good Stay

    sujata j.solo

    The property is beautifully decorated and well maintained. The rooms are spacious except bathrooms which is too small. The housekeeping staffs were very diligent except the first day when the room stunk of cigarette. But later days, they managed to remove the smell. The staff members were courteous and well-behaved. The location of the hotel is at prime location. There are many eateries in that aea ranging from cheap ones to costly one. I would recommend the hotel for comfortable stay.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Executive Room

    IndiSmart Hotel has replied on Wed Oct 08 12:08:55 IST 2025

    Dear Ms Jha, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    1.0

    Terrible Stay

    shazia a.family with 2 kids

    mujhe nahi pasand aaya policy 2 bje check in time yeh kya bat hua 11 bje hota hai yeh to kch ajib hi lga

    Travel Month: Aug 2025

    Room: Executive Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:31:37 IST 2025

    Dear Guest, Greetings from Indismart Kolkata ! It is disheartening to read about your experience. Concern has already been raised with my team. We do deeply regret the inconvenience caused. We truly understand your views and have taken cognizance of the same. At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being a discerning traveller. We look forward to welcome you back at Indismart Kolkata, and we promise to make your stay meaningful and memorable every time. We look forward to serving you again. Warm Regards Koustav Singha Front Office Manager

    5.0

    Comfort stay

    ghalib k.family

    Best location hotel ambiance are better quality staff are good & breakfast is good many item for buffet

    Travel Month: Jul 2025

    Room: Executive Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:11:04 IST 2025

    Dear Mr Ghalib Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    5.0

    Excellent Stay

    debashis m.business

    Behaviour of all staffs are very Good. Service is also good. Room and Bed quality is very comfortable. Behaviour of all staffs are very Good. Service is also good. Room and Bed quality is very comfortable.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Superior Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:32:04 IST 2025

    Dear Guest, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    5.0

    Excellent Stay

    aoitijya m.

    Very good rooms and the bathrooms were also clean. The food was tasty and the service was also very good.

    Travel Month: Jul 2025

    Room: Executive Room

    IndiSmart Hotel has replied on Wed Oct 08 12:18:16 IST 2025

    Dear Mr Mahanta, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    5.0

    Excellent Stay

    sivaramakrishnan l.business

    conveyance not a problem. break fast was excellent. very neat and clean. hospitality was excellent

    Travel Month: Jul 2025

    Room: Executive Room

    IndiSmart Hotel has replied on Wed Oct 08 12:18:33 IST 2025

    Dear Guest, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    4.0

    Comfy stay. Friendly Staff. Great value

    kamal o.family

    The location is very good..right in the middle of the business area of salt lake. Surrounded by restaurants, cinema, night life and also this is one of the most modern looking areas of kolkata. As far as rhe hotel is concerned we had a comfortable stay. The service was prompt and professional. We had in room food also...it was very decent. Even the breakfast spread was decent. Overall great value for the money

    Travel Month: Jul 2025

    Room: Premium Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:19:10 IST 2025

    Dear Guest, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    4.0

    Good Stay

    ashik s.business

    Location was good special for official tour. Rooms are comfort but toilet needs maintenance. Food is Location was good special for official tour. Rooms are comfort but toilet needs maintenance. Food is

    Travel Month: Jun 2025

    Room: Executive Room

    IndiSmart Hotel has replied on Wed Oct 08 12:19:50 IST 2025

    Dear Mr Swain, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    5.0

    Excellent Stay

    fawas v.family

    Nice hotel, Good service and Neatness absolutely great. Its near to prometric centre and you can get easily

    Travel Month: Jun 2025

    Room: Executive Room

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    5.0

    Excellent Stay

    shailesh a.

    Very comfortable rooms, good breakfast spread, friendly staff.

    Travel Month: Jun 2025

    Room: Executive Room

    IndiSmart Hotel has replied on Wed Oct 08 12:20:10 IST 2025

    Dear Mr Agarwal, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    4.0

    Good Stay

    rajendra y.

    Nice hotel, Ambience is very clean and good. Breakfast is very nice. In a nutshell don't think before booking this hotel

    Travel Month: Jun 2025

    Room: Executive Room

    IndiSmart Hotel has replied on Wed Oct 08 12:21:18 IST 2025

    Dear Mr Yadav, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    5.0

    Excellent Stay

    sundar r.business

    Well maintained , house keeping is very good and people are very polite. in the complementary breakfast lot of items and very tasty.

    Travel Month: Jun 2025

    Room: Executive Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:21:45 IST 2025

    Dear Mr Rajan, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

    5.0

    Good Hotel for Business Trip

    business

    Perfect for business trips. Buffet has variety food options. A must recommendable for business colleagues-whose offices are in and around salt lake city.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Executive Room

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    IndiSmart Hotel has replied on Wed Oct 08 12:25:23 IST 2025

    Dear Guest, Greetings from Indismart Kolkata !! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit. I am pleased to know that you were satisfied with your experience of our services and facilities. At Indismart, Kolkata, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Indismart Kolkata and would be delighted to assist you with any requirements. We look forward to welcome you again on your next visit. Warm Regards, Koustav Singha Front Office Manager

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