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Review Of Indralok Palace Hotel & Resort
Morena, Morena
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
97 Ratings, 33 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 5
- 3
- 5
- 5
- 5
- 5
- 4
- 5
- 5
Review Summary
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This property in Morena is appreciated for its fantastic location, beautiful ambiance, and delicious food. Guests highlight speedy room service and clean rooms, while some commend the helpful reception staff. However, there are mentions of inconsistent service quality. Overall, it's a great spot for a comfortable stay with a touch of luxury, perfect for parties and gatherings!
Sort by:
Positive first
5.0
Excellent Stay
ravi p.business
Good treat as a manager by Mr Narendra Fantastic property food is good , my favorite property which I like most at morena location
Room: Premium Room
5.0
Excellent Stay
dikshant s.business
Excellent Location, garden, hospitality and meals ofcourse!!. Room service is also quick and good!..
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Sat Sep 27 16:02:30 IST 2025
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
5.0
Excellent Stay
mamta g.family with 2 kids
It was a very nice stay.Food was very delicious. Staff was well behaved.we enjoy ed the property 👍
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Sun Aug 10 15:38:36 IST 2025
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
1.0
hotel service was terrible
lucky p.family
The ac is not working and staff is so irresponsible and cleanliness is not maintened
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Jul 21 13:17:38 IST 2025
Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager
4.0
service poor but property good
ashok d.family
It was good property .But service was very poor . Staff was not trained and not courteous. They don’t know hospitality
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Thu Apr 17 23:04:13 IST 2025
Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager
5.0
Excellent Stay
deepak k.
5
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Thu Apr 17 23:05:50 IST 2025
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
4.0
Nice stay, but food was not upto the mark.
mohit g.group
Stay was pleasant rooms are clean, no pool no gym available at property. Food is not so good and it is costly.
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Thu Jan 02 00:54:58 IST 2025
Thanks a lot for your valuable feedback. Please visit again !
2.0
No hot water
swapnil a.family
No hot water available after calling 3 times. Hotel is good but service is poor. Room lock were not proper
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Thu Jan 02 00:54:02 IST 2025
Dear Guest, Greetings! It is really disappointing to know that your stay didnt went well, as we expected. We strive to provide best of our services by any means. Customer satisfaction is our first priority. We really want to know what went wrong during your stay ? Your feedback is really important for us. And, we take it very seriously to improve and synchronize our hospitality. As a good will gesture we would like to offer you 15% discount on food in your next stay. Whenever you visit us again. Thanks Manager
5.0
Excellent Stay
bupendra r.
Hotel was super good and good quality of food over all excellant.
Room: Suite Room
Indralok Palace Hotel & Resort has replied on Thu Jan 02 00:54:39 IST 2025
Thanks a lot for your valuable feedback. Please visit again !
4.0
Good Stay
nagendra s.
couple
coupleProperty is at good location, room cleanliness was good, food quality is fine had a short stay at property
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:27:07 IST 2024
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
3.0
Palatial hotel with poor services / facilities
sameer v.family
Rooms were ok. Ac remote was not working. So switching it off was the only way to control temperature. Tv provided in the room was not working. When asked for drinking water, they couldn’t provide normal ro water. The only option was paid mineral water. Food was average.
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:28:41 IST 2024
Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager
3.0
need educated staff, this hotel urgent basis, and increase food quality
faisal k.business
hotel was very good and very established but staff was very uneducated, food was low quality and very costly, morning breakfast buffe was very poor and avarage
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:30:37 IST 2024
Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager
4.0
Good Stay
pankaj g.
Beautiful property with royal theme and have tasty food options
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:31:30 IST 2024
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
5.0
Excellent Stay
lalitha k.
Very large but nicely maintained hotel. Good efficient service.
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:31:45 IST 2024
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
4.0
Best in town
sameer s.family
familyWonderful property, brilliant ambience but staffs need professionalism they lack the proper training i think.
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:32:09 IST 2024
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
4.0
Good Stay
jogender s.business
businessThe hotel's accommodations and staff were of a high standard, however, there appears to be an area of concern regarding food waste. Additionally, the hotel's location was found to be quite favorable.
Room: Suite Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:32:27 IST 2024
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
1.0
Terrible Stay
mihir a.
Billing issues
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:29:17 IST 2024
Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager
5.0
Excellent service and ambience
shushank p.family
This is a very good property right on agra mumbai highway for travellers. It gives a sense of 5 star hotel with a good service and good food.
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:32:48 IST 2024
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
3.0
Average Stay
roopesh s.
The services are pretty average. Doesn't have basic variety in breakfast. No non veg in breakfast. Basic amenities like dental kit, etc missing. Over priced for the services offered.
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:30:59 IST 2024
Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager
5.0
Excellent Stay
argha b.
Excellent service and facility
Room: Premium Room
Indralok Palace Hotel & Resort has replied on Mon Sep 09 20:33:03 IST 2024
Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager
