Review Of ITC Grand Chola - A Luxury Collection Hotel

Enjoyed a luxurious day and a nice Hospitality with ITC. It's been a memorable experience for my family.

I recently stayed at ITC Grand Chola to celebrate my girlfriend’s birthday, and it was truly an unforgettable experience! A special thanks to Ms. Shreya, who went above and beyond to make our stay memorable. She arranged a beautifully decorated room and a lovely birthday cake, creating the perfect surprise for my girlfriend. From the warm welcome to the thoughtful details in the room, everything was done with such care and attention. The hospitality, ambiance, and overall service were exceptional. We really enjoyed our stay and appreciate the efforts taken by the entire team, especially Shreya, for making this celebration so special. Highly recommended for anyone looking to create beautiful memories at one of Chennai’s finest hotels!

Excellent

Everything from location, food and services were outstanding.One of the best buffets we had an opportunity to experience.

pleasant stay nice ambience. the staff were nice, food was amazing, especially the continental buffet

Good Hospitality , Nice lobby and great Breakfast. Rooms are just ok and the service is top notch.....

It was an amazing experience, Starting from reception to housekeeping, food everything was excellent.....very good and helpful staff....amazing food and hygiene...definitely recommend it...

itc grand chola is one of the best places in chennai food is great lot of restaurants and options staff has helped us a lot especially with our baby every thing we needed was one message or call away and the room we booked was one bedroom apartment it had all the amenities of a small house so thoughtfully done. we had one extra person so having a living room helped a lot especially with privacy overall a very pleasant stay and one cherish

The stay experience was excellent . The guest relations manager in ITC Grand Chola was excellent in ensuring our comfort during the stay .

I have visited this property for the first time and its a WOW experience.. the elegance and royal hospitality was so great.. Restaurants at this property is too good, especially Peshawri and Pan Asian. Excellent stay I would say.

itc grand chola is one of the best places in chennai food is great lot of restaurants and options staff has helped us a lot especially with our baby every thing we needed was one message or call away and the room we booked was one bedroom apartment it had all the amenities of a small house so thoughtfully done. we had one extra person so having a living room helped a lot especially with privacy overall a very pleasant stay and one cherish

I had a wonderful stay at ITC Grand Chola Chennai. The rooms were exceptionally clean and well maintained, which made the stay very pleasant. The staff were extremely polite and helpful throughout my stay. Since I was traveling with a toddler, I truly appreciated the extra effort they put in to make our stay comfortable and stress-free. A special mention to Ankita from the guest relations team - she was always available for support, even through WhatsApp. She consistently ensured that all our needs were taken care of and that we were comfortable. Thank you, Ankita, for your outstanding hospitality and care. The hotel was also kind enough to accommodate a late checkout, which made our departure much smoother and added to the overall comfort of our stay. I will definitely be booking again on my next visit to Chennai!

The hotel was so beautiful Hotel staffs are very kind It was so speacial stay Amazing breakfast It was too yummy It was a great hospitality done by hotel Manan gem net truly it was memorable

awesome experience highly responsive staffs incredibly amazing infrastructure outstanding services happy

Great as always and we had a amazing stay and the food is fantastic and overall everything is excellent

Both Ankita and Shreya were very helpful during my stay. I wasn’t comfortable with my initial room after check-in, but they responded quickly and arranged a better one for me. Excellent service, and my thanks to both Guest Relation Executives.

Stay Vas, excellent, the interior was very clean. The food was excellent. The staff was very friendly. I will definitely come and stay again.

great hospitality luxury stay stayed for a day and it was worth the staycation huge breakfast buffet

the stay was perfect and their hospitality was good, overall it's an amazing experience, rooms are good

Everything was fantastic, and the accommodations were really cozy. And service, too. The staff members are really courteous and modest. Additionally, Shreya is doing well with service.