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Andheri East, Mumbai | 1.1 km drive to T2 - Chhatrapati Shivaji Airport
5824 Ratings, 2527 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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ITC Maratha is lauded for its exceptional hospitality, spacious and clean rooms, and diverse dining options. Guests appreciate the attentive and courteous staff who go the extra mile to make stays memorable, often providing complimentary cakes and room upgrades. The property’s cleanliness and adherence to hygiene standards during COVID-19 earn high praises, making it a safe and luxurious choice near the airport.
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Excellent
I had a truly wonderful experience during my stay. Tejal Mepal from Guest Relations was exceptional – always smiling, warm, and incredibly attentive. She went above and beyond to ensure everything was perfect, making me feel welcomed and valued throughout. Her professionalism, friendliness, and thoughtful gestures truly stood out. Pipi, Pradeep, and Sara from the Pavilion were also fantastic, offering excellent service with a cheerful attitude and great attention to detail. Their dedication made my stay even more enjoyable and memorable.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Excellent Stay
The stay was really an amazing stay also the food, services, check in check out, room cleanliness, everything was perfect.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
one of the best stay
Best stay . Services by staff were very prompt and fast. Dinner varieties were unique and different which we liked a lot
Room: Executive Club Twin
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Relaxing stay
Excellent property and fantastic stay. I have always enjoyed staying at ITC. Hotel staff is customer friendly and restaurant offers variety of food.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Great Experience @ ITC Maratha
Great property, rooms were spacious and comfortable, and the front desk folks were super helpful and accommodating. The breakfast at Peshwa Pavilion was satisfactory. Food at Yi Jing was delicious. Their Lost & Found Service is very thorough and useful.
Room: Executive Club Twin
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
excellent
Room and service are very good staff is excellent amazing experience I love to visit again specially loved room cleanliness
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Good Stay
it was a very pleasant stay at itc Maratha. and a great assistant received from tejal. will prefer to stay again
Room: Executive Club Twin
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Excellent Stay
Nice property with good hospitality. Food/ stay/ location all is good. Preferred property for business stay near airport
Room: Executive Club Twin
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Excellent Stay
The stay was excellent with really good service. It was my daughters birthday and they made a really good arrangements . Thanks a lot Team ITC
Room: Towers Double
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Excellent Stay
The food collection was very awesome and staying facility is really excellent 👌
Room: Towers Double
ITC Maratha - A Luxury Collection Hotel
Dear Mr. Singh, Namaste! Many thanks for the beautifully penned review. We are glad to know that you were so wonderfully accommodated and taken care of during your last visit to ITC Maratha. Your kind words have encouraged the entire team and we would like to let you know that it was a pleasure to be at your service during your stay. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
PREMIUM
It was amazing. I felt pretty satisfied. The staff were nice environment is expensive and clean. I love it. I will try definitely try again.
Room: Room Assigned at Check-in
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Making Special Moments Even More Memorable
The property is designed very thoughtfully, and the entire ITC staff is truly committed to making every guest’s stay and overall experience memorable. The food at Peshwa Pavilion was absolutely delicious, and we also enjoyed the relaxing services at the Kaya Kalp Spa and Salon. I had booked the ITC Shivaji Suite for my husband’s birthday and requested the staff to help me decorate the room as a surprise. The Guest Relations team went above and beyond to make this happen, ensuring every detail was perfect and making the celebration even more delightful. A special mention to Mr. Vijay, our point of contact, who was extremely attentive and made sure we had everything we needed throughout our 2-day stay. Overall, it was a truly wonderful experience, and we look forward to visiting again.
Room: ITC One Double
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Excellent Stay
Food was amazing . What is not very impressive at ITC is the coffee. Seems to not be as strong for a regular. All the rest is amazing . Staff are helpful . Reception support is immense .
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for your kind ratings on this forum. We, at ITC Maratha, strive to pamper guests with the perfect 'WOW' experience. It is great to know that you enjoyed your stay with us and carried back memories of a comfortable retreat. I have made a note of your feedback as it is helpful to take appropriate measures to improve on our services. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
poor service
I had a lunch mentioned in my inclusion section but the hotel denied by saying we provide dinner whereby my booking was 8am to 8 pm n voucher clearly mentioned lunch included but yet the hotel denied
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! At the outset, please accept my sincere apologies. It is very disheartening to learn that at times we falter in our services, but feedback from a valued guest like you helps us in improvising our processes and serve better to our guests. I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention. I urge you to please treat the experience in aberration and give us an opportunity to serve you in the near future as well. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
luxurious
luxurious stay.. amazing hospitality.. great food as well.. excellent sleep boutique.. very helpful staff..
Room: Towers Double
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
enjoyed my stay
I was staying with my family. The experience was very nice. Staff members are very cooperative properties. Very clean.
Room: Executive Club Pool or Garden view
ITC Maratha - A Luxury Collection Hotel
Dear Mr. Vasoya, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Excellent Stay
thx u so much nice hotal nd nice food and all staff is a very nice so much thyx itc maratha thx u
Room: Executive Club Twin
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Excellent Stay
it was an absolutely amazing stay at the ITC. Vaidehi from the housekeeping did a great job, each and every staff members all the way from check in to check out were extremely pleasant. special shout out for the spa team at the ITC. definitely a place to explore with your loved ones
Room: Executive Club Pool or Garden view
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! Thank you so much for reviewing your experience on this forum. The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Buffet is as big let down.
Food was sad, spread was weak for a luxury 5 star. For vegetarians there was only aloo bhaji, aloo sabzi and aloo salad + 5 variety of hummus.
Room: Towers Double
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Good Stay
The ambience was great especially the room . I wish there was netflix or more engaging tv channels rather than old traditional tv channels. The bathtub could have been more clean as there were a few strands of small hair stuck around the corners it kind of put me off additionally the food could have been more tasteful and spicy felt kind of bland and the options were limited. Would have enjoyed some pasta or pizza or some varieties
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Maratha - A Luxury Collection Hotel
Dear Guest, Namaste! I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha
Andheri East
Andheri
South Mumbai
Marine Drive
Bandra Kurla Complex
Juhu
Deulwadi
Khandpe
Varasoli
Deulwadi
Karjat
Mushet
Wada
Near Akshi Beach
Karjat
Karjat
Vile Parle
Bandra Kurla Complex
Juhu
Churchgate
Juhu
Sakinaka
Juhu
Andheri West
Andheri East
Andheri East
South Mumbai
South Mumbai
Andheri West
South Mumbai
Santacruz East
Andheri East
Andheri East
Andheri East
Chembur
Colaba
