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Review Of ITC Maurya - A Luxury Collection Hotel0123401234

Chanakyapuri, Delhi | 7.5 km drive to T1 - Delhi Airport (IGI Airport)

    User Rating & Reviews

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    4.3
    Excellent

    2775 Ratings, 1178 Reviews

    excellent
    61%
    very good
    20%
    average
    9%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 3
    • 5
    • 5

    Rating Categories

    • Hospitality4.5
    • Facilities4.4
    • Food4.2
    • Room4.3
    • Cleanliness4.5
    • Value For Money4.2
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    Review Summary

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    ITC Maurya stands out for its top-notch hospitality, beautiful ambiance, and delicious food. Guests appreciate the spacious, well-appointed rooms and the exquisite dining experiences, especially at iconic restaurants like Bukhara. The staff's warm service, attention to detail, and the property’s lush surroundings contribute to a luxurious experience, making it a memorable choice for celebrations and family stays.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    rammi m.business

    wonderful experience... my stay was of 1 night... amazing hospitality, good food , lavish buffet spread.

    Travel Month: Oct 2025

    Room: Executive Club Double

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    5.0

    Excellent Stay

    sathish.family with 2 kids

    it was a great experience in the world of ITC. my family enjoyed it a lot, especially the kids .. they like the food

    Travel Month: Oct 2025

    Room: Executive Club Double

    5.0

    Sanctuary of Composed Hospitality in New Delhi

    srinivasan a.business

    ITC Maurya in New Delhi offered a serene, refined stay — graceful service, elegant rooms, and exquisite dining woven into a seamless rhythm. Every detail, from lobby warmth to culinary care, embodied discreet luxury, making it not just a hotel, but a sanctuary of composed hospitality within the city’s bustle.

    Travel Month: Oct 2025

    Room: Executive Club Double

    5.0

    MyFirst stay at ITC Maurya..

    vanshaj j.family

    It was a nice experience overall . We did not have QR code at our rooms and one of the staff member was taking this issue lightly and when asked , that person was taking this issue casually even though she was helpful and kind. This needs to be noted.. Otherwise, it was a good experience overall.. I found Amit, The person handling swimming pool was extremely polite and decent. During my breakfast time, Abhishek ,the person serving us was kind, polite,and helpful.I am satisfied with his behaviour.

    Travel Month: Oct 2025

    Room: Executive Club Exclusive Double

    5.0

    Excellent trip with Fam

    joy b.family

    Beautiful property,excellent staff behaviour, delicious food, relaxing stay.overall nice experience.

    Travel Month: Oct 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Tue Oct 14 17:24:32 IST 2025

    Dear Mr. Banerjee, Namaste! It was a pleasure having you stay with us at ITC Maurya. We appreciate the time taken to write this review. We are glad to know that you had a wonderful experience with us and enjoyed the exclusive facilities and services we offer. Thank you for recognizing the warm service our staff works hard to provide, and the team is truly grateful for your kind words. We look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    2.0

    Matrices and Pillows

    pavan k.business

    The sleep was not proper because of the matrices and pillows quality. Matrices wasn’t comfortable and pillows were horrible for headrest.

    Travel Month: Sep 2025

    Room: Executive Club Exclusive Double

    ITC Maurya - A Luxury Collection Hotel has replied on Mon Sep 29 10:49:49 IST 2025

    Dear Mr. Mopuri, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again and it would be a pleasure to welcome you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Best Place to Stay in Delhi

    garima r.couple

    The property is very beautiful and the staff is very well behaved and helpful. The staff greets in a very polite manner.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Fri Sep 19 17:57:13 IST 2025

    Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    3.0

    room service is slow

    subodh k.family with 2 kids

    Room service is not good very slow , I ordered veg biryani with ryta but only biryani is delivered and after 40 minutes ryta delivered

    Travel Month: Sep 2025

    Room: Executive Club Exclusive Double

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    ITC Maurya - A Luxury Collection Hotel has replied on Fri Sep 12 17:59:08 IST 2025

    Dear Mr. Gupta, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Excellent Stay

    nabyendu m.

    Loved the way ITC went out of their way to make our anniversary special. Provided us a tower upgrade at not too much of a higher price point. The lavish care and the warmth was evident. The only thing that could have been better was the service during breakfast in the separate tower area. Overall a great experience.

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Mon Sep 08 17:23:14 IST 2025

    Dear Mr. Mandal, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive facilities and services that we offer. We look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    2.0

    Poor Stay

    ambuprakash a.

    Room AC was not working Breakfast was very poor

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Thu Sep 04 18:50:54 IST 2025

    Dear Ms. Agarwal, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again and it would be a pleasure to welcome you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Excellent Stay

    rajat k.

    I need my invoice please

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Thu Sep 04 18:52:26 IST 2025

    Dear Mr. Khanna, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Excellent Stay

    arpita c.family with 2 kids

    the stay was very good, starting from check on to check out everything was beyond perfection. Rooms were great and spacious. Food was fantastic. Pool area is very beautiful. Lobby gives you a feel of mix modern art and cultural heritage .

    Travel Month: Aug 2025

    Room: Executive Club Double

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    ITC Maurya - A Luxury Collection Hotel has replied on Thu Sep 04 18:53:58 IST 2025

    Dear Ms. Chakravorti, Namaste! It was a pleasure having you stay with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive facilities and services that we offer. We value your patronage and look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Amazing stay at ITC Maurya

    miki t.couple

    I had a wonderful stay at ITC Maurya.From the moment I arrived, the staff were incredibly welcoming and helpful. The check-in process was smooth, and they made sure I had everything I needed for a comfortable stay. The room was spacious, clean, and well-appointed. I loved the decor with fresh flowers standout comfy bed, large TV, great view, or modern bathroom.The housekeeping team did a fantastic job of keeping the room fresh throughout my stay. The hotel's amenities were top-notch as well. I enjoyed spending time at the restaurant it was a great way to unwind after a busy day. The location was perfect, with easy access to [local attractions or transport links]. Overall, I highly recommend ITC Maurya to anyone visiting Delhi.I’ll definitely be returning on my next trip!

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Thu Sep 04 18:56:24 IST 2025

    Dear Ms. Talukdar, Namaste! It was a pleasure having you stay with us at ITC Maurya. We appreciate the time taken to write this review. We are glad to know that you had a wonderful experience with us and enjoyed the exclusive facilities and services we offer. We value your patronage and look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Excellent Stay

    piyush a.family

    amazing room, breakfast had a good range of variety, polite people so is house keeping. I would recommend it.

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Thu Sep 04 18:57:29 IST 2025

    Dear Mr. Ahuja, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    2.0

    Poor Stay

    monu c.

    My latest experience in itc maurya, Delhi is worst experienc. Check in time process taken my 1 hour. Food I ordered in room dining so poor quality. Less option was available in vegitable section. Breakfast in kamal mahal was so bad with limited options.I had earlier stayed at Welcome ITC, Dwarka, Delhi and ITC Grand Bharat Resort, Gurugram, the experience there was very good. But ITC Maurya was not good at all.

    Travel Month: Aug 2025

    Room: Executive Club Exclusive Double

    ITC Maurya - A Luxury Collection Hotel has replied on Thu Sep 04 18:58:34 IST 2025

    Dear Mr. Chahal, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    1.0

    pathetic service

    shobhit g.couple

    No proper arrangement was there to celebrate my partner birthday. Despite informing them in advance. No easy check in, took a lot of time.

    Travel Month: Aug 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day, Buy 1 Get 1 Free at Buffet Lunch

    ITC Maurya - A Luxury Collection Hotel has replied on Mon Aug 25 14:05:29 IST 2025

    Dear Mr. Garg, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to visit us again. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    3.0

    Average Stay

    vishwas.family with 1 kid

    rooms are very small according to price and room floor is making sound wooden flooring is very bad if we ask cold water they don't have very bad experience according to their name

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Mon Aug 25 16:52:03 IST 2025

    Dear Mr. Anand, Namaste! Thank you for sharing your valuable feedback with us. We deeply regret the inconvenience you experienced and have noted your comments with utmost concern regarding the areas that need improvement. I have personally reviewed your feedback and will address it with the concerned department. Please rest assured that appropriate corrective measures will be implemented. We sincerely hope you will choose to stay with us again. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Excellent Stay

    mahavir m.group

    Property is good and well maintained

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Fri Aug 22 12:36:25 IST 2025

    Dear Mr. Mohite, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Excellent Stay

    abhimanyu d.family with 1 kid

    5

    Travel Month: Aug 2025

    Room: Executive Club Double

    ITC Maurya - A Luxury Collection Hotel has replied on Mon Aug 25 16:52:57 IST 2025

    Dear Mr. Dey, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

    5.0

    Excellent Stay

    ankit k.

    When I entered i was happy When I exit I was extremely happy . Front dest team are best in their job...

    Travel Month: Aug 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day, Buy 1 Get 1 Free at Buffet Lunch

    ITC Maurya - A Luxury Collection Hotel has replied on Thu Aug 21 11:19:34 IST 2025

    Dear Mr. Kaushik, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya

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