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Review Of ITL Residency

Sultanpet, Palakkad | 950 m drive to Palakkad Town Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    169 Ratings, 127 Reviews

    excellent
    17%
    very good
    33%
    average
    31%
    poor
    11%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 1
    • 1
    • 5
    • 1
    • 2
    • 5
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Room3.5
    • Value For Money3.7
    • Food3.5
    • Facilities3.5

    Sort by:

    Positive first
    1.0

    Terrible Stay

    salih c.business

    However, my recent stay in Palakkad was extremely disappointing. I booked a room and was charged an additional ₹450 at the hotel. The room was in terrible condition. There was no drinking water provided, only an empty jug. The washroom was not clean, and the hygiene level was unacceptable. The room itself felt unmaintained and neglected. I expected better based on my past experiences

    Travel Month: Jan 2025

    Room: Deluxe Room Non AC

    1.0

    Terrible Stay

    pramith c.group

    very bad experience. not upto the expense. cleanliness is average. bedsheets had many stains in rhem

    Travel Month: Dec 2024

    Room: Deluxe Room Non AC|Deluxe Room AC

    2.0

    Poor Stay

    vipin d.loyalty-iconsolo

    Ac room was taken... 500 rupees lodge will have better cleanliness than this

    Travel Month: Jun 2024

    Room: Deluxe Room AC

    • user photos
    5.0

    Excellent Stay

    swapnil a.family

    Exlent Suparb Nice wow 👌 Staf Is very good person clean and fantastic room location is good silent and natural places next time again stay here

    Travel Month: May 2024 (4-Night Stay)

    Room: Deluxe Room Non AC

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    swapnil a.family

    Location is very good exlent tea and coffee very nice staff is very nice clean room area and outside and inside area

    Travel Month: May 2024

    Room: Deluxe Room Non AC

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Over priced

    rejimon.loyalty-iconbusiness

    Over priced stay and higher rate charged in make my trip even the hotel tariff is in low as per there menu

    Travel Month: Dec 2023

    Room: Deluxe Room AC

    2.0

    Below average

    sabu b.loyalty-iconsolo

    Small and not clean bathroom, it is very vivid that they try to cut cost in all materials, not even provide a single bottle water. No telephone facilities etc

    Travel Month: Aug 2023

    Room: Deluxe Room AC

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Ideal for short stay travellers

    nejeeb m.family

    Very helpful courteous staff, understand the need and situation of the customer and take flexible decisions so that customer could be comfortable, instead of enforcing strict rules generally laid-down by the industry

    Travel Month: May 2023

    Room: Deluxe Room Non AC

    2.0

    Poor Stay

    rajesh r.

    No service no water no brush no drinking water what is hotel. Very very bad. I don't next choose this hotel. My money lose

    Travel Month: Mar 2023

    Room: Deluxe Room AC

    4.0

    Comfortable stay

    sijo j.business

    The room was neat and the stay was good according to the budget. The service and staff behaviour was also good.

    Travel Month: Jan 2023

    Room: Deluxe Room Non AC

    2.0

    Hygiene is bad

    umamaheswararao v.solo

    I have seen that cockroaches are running on the bed, dining table and cupboards. As a hot water facility is available only if the sun comes. I have paid 1000rs per night and it is not worth it.

    Travel Month: Nov 2022

    Room: Deluxe Room Non AC

    5.0

    Safety

    ramasubramanian s.family

    This residency was safe to stay with family.

    Travel Month: Nov 2022

    Room: Deluxe Room AC

    2.0

    Poor Stay

    susintharan t.business

    No house keeping and proper maintain for non ac rooms and hot water also not available.

    Travel Month: Sep 2022

    Room: Deluxe Room Non AC

    1.0

    Lots if crocokhes in room

    vikram p.solo

    They were disbursed by beg but and crouches in room

    Travel Month: Aug 2022

    Room: Deluxe Room Non AC

    3.0

    No toothcare kit and room door towards balcony could not not be locked.

    bijesh r.solo

    No tooth-care kit and room door towards balcony could not be locked. When i stayed in other nearby cheaper hotels like nalanda inn, i could get better room service ( a very good economy rate restaurant and another type right at the hotel) along with free tooth-care kit.

    Travel Month: Dec 2021 (3-Night Stay)

    Room: Deluxe Room Non AC

    • user photos
    3.0

    Average

    tonny p.solo

    No visible safety and hygienic.

    Travel Month: Nov 2021

    Room: Deluxe Room Non AC

    4.0

    Somewhat, value for money

    varghese.couple

    Lack of day to day routine maintenance is very evident.

    Travel Month: Oct 2021

    Room: Deluxe Room AC

    4.0

    Good Stay

    varghese.couple

    Located at the middle of town. Good for a one night stay.

    Travel Month: Oct 2021

    Room: Deluxe Room AC

    4.0

    Okay

    varghese.solo

    Good enough only for a one night stay

    Travel Month: Oct 2021

    Room: Deluxe Room AC

    3.0

    Average Stay

    mancy p.family

    We booked a combo pack but the rooms were different types. Two rooms were the same and third one was different and the washroom door was not so good enough. There was no hot water in the morning.

    Travel Month: Feb 2021

    Room: Deluxe Room Non AC

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