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Review Of Itsy Hotels Elmas Golden Key

Name: Itsy Hotels Elmas Golden Key
Address: 412/A, Someshwara Temple Rd, 7th Block, Koramangala, Bangalore, 560095, IN
Rating: 3.2

Koramangala, Bangalore | 1.6 km drive to St. John's Medical College Hospital

User Rating & Reviews

everyone
couple
solo
business
family

3.2

Good

101 Ratings, 50 Reviews

excellent

25%

very good

26%

average

13%

poor

17%

bad

20%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location4.4
Food3.2
Value For Money3.4
Facilities3.3

Sort by:

Positive first

1.0

Terrible Stay

ramesh.

Rooms are very old and not clean with bad breakfast not suitable for family stays

Travel Month: Feb 2025 (5-Night Stay)

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Mon Mar 31 16:03:27 IST 2025

Dear Ramesh, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

2.0

Good location but room not worth the price.

pavan s.business

Location is good. I couldn't try food as i had to checkout early. Drinking water is kept on every floor. Hot water available. I had an early checkin-in for which i had to pay extra (no breakfast included for early checkin. Cons: room, not worth the price. Room was not clean. Bugs were present. Floor seemed to have some growth. The bathroom door was broken and could not be closed. Towels were not provided.

Travel Month: Feb 2025

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Mon Mar 31 16:03:53 IST 2025

Dear Pavan, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you found the location convenient. We will certainly look into the issues highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. We are disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

5.0

trip experience

mudavath p.couple

very good check in experience and the hotel was very good and very hygienic, and ac is also in good condition

Travel Month: Sep 2024

Room: Standard Room

2.0

Not a good suggestion.

gowtham k.business

I have booked deluxe room in this app, but in hotel they told that all the rooms are filled and i have fight for room, finally i got a room. And that room also was not good. The ac was not at all provide cooling the air was too hot and the room was very smelly and bathroom are also not good.

Travel Month: Sep 2024

Room: Deluxe Room

4.0

Great experience

couple

The room was clean and hygiene. I really liked the customer service. The air conditioning and lights worked really well. The room was quiet and nice in general.

Travel Month: Sep 2024

Room: Standard Room (Hourly)

1.0

Terrible Stay

hari.business

The staff are friendly and receptive. The rooms are ok, apart from the fact the bathroom was smelly and dirty. Roaches on the bed and table, and there were long hair follicles of a lady. Overall, if you just want to crash after a day's work, go ahead. And lastly the breakfast which is mentioned is a very cold dish which will served/forced to you in the room, even though you don't want it. Overall i am glad to be back home.

Travel Month: Mar 2024

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Wed May 01 11:33:28 IST 2024

Dear Guest, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you will reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. Best Wishes, Treebo Hotels

1.0

Room is not good

kotikalapudi v. loyalty-icon

business

Very small room, no proper neat ness and bad smell in bathroom. Complimentary break fast is given 2 small dosas brought from outside.

Travel Month: Feb 2024

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Wed May 01 11:32:59 IST 2024

Dear Kotikalapudi Venkata Rambabu, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

4.0

rohit k.

solo

The room was clean and comfortable beds, a nice place to stay in koramangala. Hotel staff are very cooperative.

Travel Month: Dec 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Fri Dec 15 16:09:26 IST 2023

Dear Rohit Kumar, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the room. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

1.0

Bad terrible experience

nifad a.couple

I had a very dissatisfied experience with the hotel. The main part is the room key is not working each time i need to go to reception to open the room (all rooms in 4th floor is having the same issue. Not cleaned room with very bad smell in the room. Toilet not cleaned, fan not working, lights are not properly worked, cant adjust ac temperature, very very bad experience mmt/treebo please don’t do this to us.

Travel Month: Nov 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Fri Dec 15 16:09:33 IST 2023

Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

5.0

How is it good

ashraf k.business

It was good place with all kinda amenities near to everyone. The room was little small and got no heater in the room

Travel Month: Nov 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Fri Dec 15 16:05:39 IST 2023

Dear Ashraf Khan, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

2.0

Cockroaches in the room

deep b.

business

Extremely unhygienic. Room has cockroaches over bed, furniture and bathroom. Not clean sheets and towel. However, service is good if you are okay with the above.

Travel Month: Nov 2023 (5-Night Stay)

Room: Deluxe Room

Itsy Hotels Elmas Golden Key has replied on Fri Dec 15 16:05:47 IST 2023

Dear Deep Banerjee, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our service. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

2.0

Poor Stay

bhargava r.

They claim that they provide breakfast but they get it from outside and give. Worst food ever ate

Travel Month: Oct 2023

Room: Deluxe Room

Itsy Hotels Elmas Golden Key has replied on Wed Oct 18 04:28:32 IST 2023

Dear Bhargava Ram V J, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

5.0

Good hotel

anand n.solo

The hotel is situated right in the center of koramangala. It is also known for vibrant night life. Very good restaurants nearby. Pubs and bars are also available. Nexus mall just 2 mins walk with many branded shops and pvr movie theatres. It is a good and budget friendly hotel. It is best suited for the solo traveller. The cons are : bathroom cupboards were not in good condition.

Travel Month: Sep 2023 (5-Night Stay)

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Wed Oct 18 04:28:46 IST 2023

Dear Anand Nayak, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating our hotel. We will definitely work towards addressing the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hotels

1.0

One of the worst hotel in koramangala area

sambari p.business

I had stayed around 7-8 hotels in koramangala area but i never found this type of worst hotel. They dont have a room key, they will open and close with thier master key. Rooms are very small and drainage smell from washroom to the room. Very pathetic service. No cleanining at all.

Travel Month: Sep 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Mon Oct 02 12:40:36 IST 2023

Dear Sambari Praveenkumar, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

4.0

Value

koushal j. loyalty-icon

business

Overall a good experience, dipon is very helpful and provides everything on time. Good service, clean room, clean bead.

Travel Month: Aug 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Mon Oct 02 12:34:58 IST 2023

Dear Koushal Jha, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels

3.0

kushagra m. loyalty-icon

family

Dinesh experience in that hotel clean n all night beautiful and happy new day to day love love miss love love this girl love love this album and all

Travel Month: Aug 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Mon Oct 02 12:39:13 IST 2023

Dear Kushagra Mishra, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. We look forward to hosting you again. Best Wishes, Treebo Hotels

1.0

adila.family

Location is good, inside the city. Food only breakfast. No restaurant in the hotel. Service - staff very friendly and good service. Amenities - bathroom not clean. For the room rent amenities should be improved and cleanliness also.

Travel Month: Aug 2023 (3-Night Stay)

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Mon Oct 02 12:36:32 IST 2023

Dear Adila Alfred, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you found the location convenient. Thank you for appreciating our staff and services. We will certainly look into the issues highlighted by you. We will also look into the feasibility of having a restaurant at the property. At Treebo, it is our top priority to provide a delightful experience to our guests. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

5.0

Excellent Stay

alishba a. loyalty-icon

Very Peaceful and comfortable environment. Rooms are very neat and clean. staff was very helpful. Complimentary breakfast also good. Must visit.,😇

Travel Month: Jul 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Mon Oct 02 12:34:45 IST 2023

Dear Alishba Anthony, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels

5.0

Fabulous stay

tharanvaibhav s.solo

The service at this hotel was excellent, and the staff was kind enough to offer all methods of assistance. As well as being neat and clean, the rooms were very comfortable. Overall, booking through the makemytrip app was wonderful.

Travel Month: Apr 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Fri Jun 02 09:37:25 IST 2023

Dear Tharanvaibhav, Thank you so much for sharing your positive experience with our hotel service. We're thrilled to hear that you had a great stay with us. Delivering excellent service and ensuring our guests' satisfaction is our top priority, and we're glad to know that we succeeded in meeting your expectations. We look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for your kind review and for choosing our hotel. Best Wishes, Treebo Hotels.

1.0

Horrible hotel rooms and bathroom

sagar.

Please do not book any Treebo hotel, they are worst. It’s shows 3.9 rating but trust me it does not even deserve 1.0 rating. This hotel in the posh area Kormangala and it is worst then Dharamsala. Kindly review my real pictures and videos of the hotel. 😅😅

Travel Month: May 2023

Room: Standard Room

Itsy Hotels Elmas Golden Key has replied on Thu May 11 16:13:04 IST 2023

Dear sagar jain, we absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. I have noted the issues highlighted by you and will forward this to the concerned team. I assure you that we put a lot of emphasis on our quality standards. I am disappointed that we fell short this time but i hope you will give us further opportunities to serve you better. Best wishes, treebo hotels.