We found bed sheets and pillow covers soiled. In spite of our request to change it, the hotel refused. Finally, i asked an attender to change it and he changed. We did not use the towels and used used our own towel as the white towel was of almost cream color. Apart from these two things, other things were ok for the price.
Itsy Hotels Rain Tulsi Stayz, Palarivattom Junction has replied on Sun Mar 30 15:23:42 IST 2025
Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels