The property has a great location, just 14 km from main Coorg, making it easy to explore nearby attractions like Chiklihole Dam and Dubare Elephant Camp. Guests appreciate the neat and tidy rooms, clean bedding, and accommodating staff, especially for early check-ins. The food served is generally well-liked, and many enjoyed the beautiful sunset views. However, there have been consistent mentions of service issues, like poor response for maintenance requests and delays in providing basic amenities, including water.