The property is located in the heart of Shillong, near the Police Bazar area, making it easily accessible to various tourist spots and markets. However, guests have reported issues with the room size, cleanliness, and amenities. Some rooms are small and lack proper ventilation, while others have issues with hot water supply and power backup. The staff behavior and service have also been inconsistent, with some guests praising their helpfulness while others have reported poor service. Overall, the property's location is its biggest highlight, but guests should be prepared for some shortcomings in terms of room quality and service.