Review Of Janani Niwas | Matheran

Janani Niwas | Matheran has replied on Fri Oct 17 20:58:21 IST 2025

Thank you for sharing your feedback. We're sorry to hear that your experience was not up to expectations. We would like to sincerely apologize if the bedsheets and geyser caused any inconvenience during your stay. We usually ensure that all rooms are thoroughly cleaned and all amenities, including the geyser, are checked before check-in. It seems there may have been a misunderstanding, and we truly regret any lapse on our part. We kindly request you to let us know your room number and date of stay so we can investigate this further with our housekeeping and maintenance teams. Your feedback is important to us, and we hope you’ll consider visiting again so we can provide you with the experience we are known for.

Janani Niwas | Matheran

Dear Guest, Thank you so much for your kind words and for choosing Janani Niwas Matheran for your stay! We're delighted to hear that you enjoyed a comfortable stay and appreciated our clean rooms, homely food, and peaceful location near the waterfall. Providing a relaxing and clean environment with a touch of home-cooked goodness is what we strive for, and your feedback truly means a lot to us. We hope to welcome you back soon for another refreshing getaway in the heart of Matheran. Warm regards, Team Janani Niwas – Your Comfort Stay in Matheran

Janani Niwas | Matheran

Dear Guest, Thank you for sharing your best experience at Janani Niwas Matheran! We're so glad to know that you felt welcomed and well taken care of by our humble and friendly hosts. Creating a warm, homely experience in Matheran is what we aim for, and it's heartening to hear that it made a difference in your stay. We truly appreciate your kind words and hope to host you again soon for another memorable visit to the peaceful hills of Matheran. Warm regards, Team Janani Niwas – Best Stay with Homely Hospitality in Matheran

Janani Niwas | Matheran

Dear Guest, Thank you for your kind words! We're happy to know you found Janani Niwas Matheran the best for everyone and appreciated our helpful staff. We strive to offer a family-friendly stay in Matheran where every guest feels at home. Looking forward to welcoming you again for another peaceful and comfortable visit! Warm regards, Team Janani Niwas – Best Place to Stay in Matheran with Helpful Staff

Janani Niwas | Matheran

Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the food during your stay. However, we’re truly sorry to learn that other aspects of your experience did not meet your expectations. Matheran is a vehicle-free hill station, so walking is often part of the experience, and we understand this may not be ideal for everyone. We do try to inform guests in advance about the location and access routes. Regarding room size and photos, we strive to keep our listings accurate and updated. If the room did not meet your expectations or there was any misunderstanding, we sincerely apologize. We take your comments seriously and will review them with our team to ensure better clarity and transparency moving forward. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future. Warm regards, Team Janani Niwas Matheran

Janani Niwas | Matheran has replied on Tue Sep 23 16:11:35 IST 2025

Thank you so much for your kind words! We’re delighted to hear that you found our service neat and clean. Looking forward to serving you again at Janani Niwas Matherna!

Janani Niwas | Matheran

Thank you for your feedback! We're glad to hear you found the stay good and worth the price. We appreciate your comment regarding the food quantity — your input helps us improve. We'll definitely look into this and work on offering better value in our meals. We hope to welcome you again soon!

Janani Niwas | Matheran has replied on Fri Sep 19 19:30:36 IST 2025

Thank you so much for your kind words! We're thrilled to hear that you had a great stay and enjoyed the location near Myra Point. We would love to welcome you back for another wonderful experience. See you again soon!

Janani Niwas | Matheran has replied on Thu Sep 11 17:11:13 IST 2025

Thank you for sharing your feedback about your stay at Janani Niwas Matheran. We appreciate your comments about the room quality and are glad you found it comfortable. We understand that our location is a bit midway between the parking lot and Matheran Market, which offers a peaceful and convenient spot for guests looking to explore Matheran without the hustle and bustle of the main market area. At Janani Niwas, we strive to provide well-maintained rooms and easy access to key Matheran attractions, including Matheran Station, Myra Point, and Ganesh Ji Mandir. We hope to welcome you again soon for a pleasant and memorable stay at Janani Niwas, your trusted guesthouse near Matheran Market and Parking Area. Warm regards, Team Janani Niwas Matheran

Janani Niwas | Matheran

Dear Guest, Thank you so much for taking the time to share your experience! 😊 We're delighted to hear that our location — close to Myra Point and conveniently before the Matheran station — added comfort to your trip. It’s also great to know that you found the check-in/check-out process smooth and the rooms and toilets clean, as we always strive to provide a safe and hygienic environment for our guests. 🧼🌿 Your kind words about our host and the assistance with horse arrangements truly mean a lot. We’re glad you enjoyed the home-cooked food and had a pleasant short vacation with us. Looking forward to welcoming you again at Janani Niwas for another peaceful stay in the heart of Matheran! 🏞️ Warm regards, Team Janani Niwas Matheran #SafeStay #CleanRooms #HomeComfort #MatheranRetreat

Janani Niwas | Matheran

Thank you very much for your valuable review 🙏

Janani Niwas | Matheran

Dear Guest, We believe there has been a misunderstanding in your review. You did not stay at our property — you only visited for a brief moment, asked a few questions, and left without checking in, stating that you had other commitments. Your review mentioning issues like no water, flies, towels, or toilet accessories is therefore inaccurate and misleading, as you never experienced our rooms or services. We are unsure about the intention behind posting such a review, but we kindly request you to be fair and honest, as false reviews can harm hardworking businesses. We always strive to provide a clean, comfortable, and welcoming environment to all our guests, and we are available to address any genuine concerns directly. Thank you, Team Janani Niwas Matheran

Janani Niwas | Matheran

Thanks for your Valuable Review 🙏

Janani Niwas | Matheran

Thank you very much for your valuable review 🙏

Janani Niwas | Matheran has replied on Tue Jun 03 16:29:58 IST 2025

Thanks for your valuable Review!

Janani Niwas | Matheran has replied on Wed May 28 13:10:42 IST 2025

Thanks for your valuable Review!

Janani Niwas | Matheran has replied on Wed May 21 13:55:34 IST 2025

Thanks for your Valuable Review

Janani Niwas | Matheran has replied on Mon May 19 12:35:19 IST 2025

Dear Guest, Thank you for sharing your feedback and for choosing to stay at Janani Niwas Matheran. We sincerely apologize for the inconvenience caused due to the AC room mismatch. While we strive to provide the exact room type as booked, occasional last-minute issues may occur. We're glad to know our team provided excellent service and guided you well throughout your stay. We always recommend confirming room availability directly with us for the most accurate information and a smooth check-in experience. We hope to welcome you again to our budget-friendly homestay in Matheran, where comfort, cleanliness, and warm hospitality are always our top priorities. Warm regards, Team Janani Niwas Matheran Top-Rated Homestay | Near Myra Point | Clean & Comfortable Rooms

Janani Niwas | Matheran

Thank you so much for your kind words! 😊 We're thrilled to hear you enjoyed the cleanliness, hygiene, and amenities at Janani Niwas Matheran. Delighted that you loved our homely and delicious food – we always strive to give our guests a true home-away-from-home experience. Your appreciation for our hospitality and family-friendly service means a lot to us. Looking forward to welcoming you back soon for another peaceful and memorable stay in the heart of Matheran’s scenic beauty!