Cleanliness
Many guests have praised the cleanliness of the property, with some describing it as spotless and well-maintained. They have appreciated the efforts of the staff in keeping the rooms, bathrooms, and common areas clean and tidy. Some guests have also mentioned that the property has a pleasant smell and is free from any unpleasant odors. However, a few guests have complained about the lack of cleanliness, with issues such as dirty bed sheets, unclean utensils, and cockroaches in the refrigerator.
Location
The location of the property has been a highlight for many guests, with some describing it as peaceful, serene, and away from the hustle and bustle of the city. Guests have appreciated the natural beauty surrounding the property, with scenic views of mountains and clouds. Some guests have also mentioned that the property is conveniently located near popular tourist attractions. However, a few guests have complained about the accessibility of the property, with issues such as bad roads and difficulty in finding the property.
Staff
The staff at the property has received praise from many guests, with some describing them as helpful, polite, and accommodating. Guests have appreciated the efforts of the staff in making their stay comfortable and enjoyable. Some guests have also mentioned that the staff is prompt in responding to their requests and queries. However, a few guests have complained about the unresponsiveness and rude behavior of the staff.
Food & Dining
The food and dining experience at the property has been a highlight for some guests, with some describing it as delicious and well-prepared. Guests have appreciated the efforts of the staff in providing them with a variety of dishes and catering to their dietary requirements. Some guests have also mentioned that the dining area is clean and well-maintained. However, a few guests have complained about the quality of the food and the lack of options.
Amenities
The amenities provided at the property have been a highlight for some guests, with some describing them as top-notch and well-maintained. Guests have appreciated the availability of facilities such as swimming pools, swings, and children's play areas. Some guests have also mentioned that the rooms are well-equipped with amenities such as air conditioning, refrigerators, and televisions. However, a few guests have complained about the lack of amenities, with issues such as broken appliances and unclean utensils.