Horrible property and service.
All reviews of the property are fake and do not match with the actual experience. Broken doors, no water in the bathroom. No Shampoo, Body Wash or Moisturizer available. On asking, we are informed that the housekeeping staff is on leave.
Despite taking meal plan, the staff was reluctant in serving it and after insisting for it, we were asked for payment of additional charges. Quality very poor. Will fall ill.
presumably by the owner/manager of the property.
Pls DONOT book this property.
Jomotel Dayaar - Theog
Dear Vivek Gupta
We very sorry to hear about your experience, and we sincerely regret that we did not meet your expectations during your stay. This feedback is deeply concerning, especially regarding the condition of the property, amenities, and the issues with the meal plan and service.
We understand how frustrating this must have been, and we take full responsibility for the inconvenience caused. we assure you that we are looking into each of the points you’ve raised—particularly the maintenance concerns and the communication around meals and staffing—to ensure this does not happen again.
Your experience is not reflective of the standard we strive to maintain, and we truly appreciate you taking the time to share your honest feedback. we apologize once again for the discomfort and disappointment caused.
Warm Regards
Team Jomotel