The property has received mixed reviews from guests. While some appreciated the cleanliness and friendly staff, others complained about unhygienic rooms, poor maintenance, and lack of basic amenities like towels and hot water. The property's location was convenient, but the high steps to reach the rooms made it difficult for elderly guests. Some guests also felt that the property was overpriced for the poor quality of service and facilities. Overall, the property seems to have room for improvement in terms of maintenance and customer service.