The property is located in Old Manali, making it easy to explore the area. The staff is friendly and cooperative, and the in-house kitchen serves great food and beverages. The rooms are clean and cozy, with a mountain view. However, some guests have complained about the small size of the rooms and bathrooms, as well as the limited food menu and expensive prices. Some staff members have been reported to have an attitude problem, and the check-in time is late. Despite these issues, many guests have enjoyed their stay and appreciated the lively atmosphere, live music shows, and opportunities for interaction with other travelers.