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DLF Phase 3, Gurgaon
713 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a convenient location near the metro and business hubs, which guests appreciate. The staff is generally polite and responsive, providing good service. While the rooms are cozy and clean, guests frequently mention maintenance issues, outdated amenities, and inconsistent hot water availability. Food quality varies, with some finding it overpriced and lacking in variety.
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Excellent Stay
Manoj provided excellent services. Truly an amazing property
Room: Superior Room
juSTa Gurgaon
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are ecstatic to note that you liked our hotel and the service provided by our staff. Your appreciation has been conveyed to them especially to Manoj. We thank you for sparing your precious time to write such positive words about our hotel on MMT. On behalf of our team at jüSTa, we look forward to the delight of welcoming you back.
Looks like staying in poor replica of images
Its a very old property. The photos do not match even 10% of actual condition. Foul smell, broken flooring and accessories
Room: Superior Room
juSTa Gurgaon
Dear Mr. Jain, I am reaching out to apologise for not meeting your expectations fully during your recent stay at Justa Gurgaon, Gurgaon. This is to assure you that what occurred on this occasion was an exception and a deviation from our established service standards. We have noted your feedback regarding washroom cleanliness, Foul Smell, broken flooring and accessories also food quality & are taking this very seriously and reviewing the relevant processes to ensure that we set this right. With best regards, Lalit Kumar Chauhan jüSTa Hotels & Resorts
Good Stay
Overall, it was good but it wkuld have been great there would have been a hair dryer and more items on the menu.
Room: Superior Room
juSTa Gurgaon has replied on Sat Aug 16 17:11:05 IST 2025
Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our hotel and the service provided by our staff. Your feedback with regards to hair dryer and more items in menu has been noted and discussed with concerned personnel. How ever we do provide hair dryer on guest requirement. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.
great stay and great people
Very nice... loved the service... very prompt. Rooms are very cosy with balcony.. very exceed able to main road
Room: Superior Room
juSTa Gurgaon has replied on Sat Aug 16 16:59:09 IST 2025
Dear Guest, We truly thank you for sparing your time to write your feedback on MMT which is indeed very important for us. It is a pleasure to note that you liked our hotel and the service provided by our staff. On behalf of our team, we look forward to the opportunity to host you as our esteemed guest in the near future.
poor hotel and no value for money
hotel has lost is class. old furniture. poor ac and poor services . food is ok. but breakfast is poor and they don't know what is to be serviced also in breakfast
Room: Superior Room
juSTa Gurgaon
Dear Guest, We truly thank you for sparing time to write your feedback on MMT. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel. We have investigated the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. jüSTa Hotels & Resorts, as an organization, prides itself on exceeding guest expectations and is open to feedback which could see us getting to the next level. On behalf of the team at jüSTa, we look forward to hosting you again in the near future.
Excellent Stay
businessThe property is near metro station and near ITC fortune. The room is neat and nice. Very polite staff and quick service.
Room: Superior Room
juSTa Gurgaon has replied on Sat Aug 16 16:57:54 IST 2025
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our hotel, location, rooms, cleanliness maintained and the service provided by our staff. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to being able to host you again in the near future.
Average Stay
Rooms were okay, but breakfast was so pathetic
Room: Superior Room
Poor Stay
businessDuring my long stay here, noticed hot water is not available and need to call reception every time hot water is required. Also, i had booked a breakfast included package. Breakfast served is not up to any hotel standard. Overall, not a pleasant stay.
Room: Superior Room
juSTa Gurgaon has replied on Sat Jan 04 12:16:13 IST 2025
Dear Guest, We truly thank you for sparing time to write your feedback on MMT. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.
Good Stay
They should upgrade the reception staff to be equipped to handle bookings, decent property and peaceful stay.
Room: Twin Room
juSTa Gurgaon has replied on Thu Dec 19 12:47:42 IST 2024
Dear Guest, We truly thank you for sparing your time to write your feedback on MMT which is indeed very important for us. It is a pleasure to note that you liked our hotel and had a good time during your stay. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.
Business stay hotel
Nice budget stay hotel. Clean rooms, good food, fast wifi. Located at dlf phase 3 and near to many good restaurants and office area
Room: Superior Room
juSTa Gurgaon has replied on Fri Dec 13 12:35:16 IST 2024
Dear Guest, Thank you for sparing your precious time to share your feedback on MMT. We are glad to note that you liked our resort, location, rooms, quality of food served, cleanliness maintained and the service extended by our staff. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.
No!
No hot water kettle. Wifi was shared. Tv stopped working after 1am. Poor infrastructure. Poor response to room service calls
Room: Superior Room
juSTa Gurgaon has replied on Fri Dec 13 12:31:05 IST 2024
Dear Guest, We truly thank you for sparing time to write your feedback on MMT. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.
It's not a 4star hotel. Avoid it
First and foremost, it's not a 4 star hotel, its not even 2 star. Very poorly maintained property, there were cockroaches, the tv was broken, ac was just showing temprature but not cooling the room. Room was damp, musky and bed has stains. No hot water when asked, the reception said the heater broke on the same day. Breakfast was not good at all, no options. If i had the opportunity i would have cancel-led the booking. One of the worst hotels i have stayed at in recent times.
Room: Superior Room
juSTa Gurgaon has replied on Fri Dec 13 12:27:31 IST 2024
Dear Guest, We thank you for sharing your thoughts on MMT. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel. We have investigated the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. I would like to take this opportunity to assure you that your feedback is treated with great importance and it is our priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.
Terrible Stay
Hot water was not running. There were insects in the room. Breakfast was terrible. Not at all edible. Room was okay, not 4-star definitely. It was 2-star at max. We did not even receive the welcome drink. How to claim the discount?
Room: Superior Room
juSTa Gurgaon has replied on Fri Dec 13 12:24:30 IST 2024
Dear Guest, Thank you for taking out time to share your thoughts on MMT which is indeed very important. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.
Good for business stay
The location is convenient. Rooms are cleaned. Food ordered is of good quality. On my request the staff at front office extended the check out which was really helpful. Overall good experience.
Room: Superior Room
juSTa Gurgaon has replied on Fri Oct 18 11:33:34 IST 2024
Dear Guest, We sincerely thank you for sparing time to write your experience. It is indeed a pleasure to know that you liked our hotel, location, rooms, quality of food served and the service extended by our staff. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.
Good Stay
It was a good and comfortable stay, thoroughly enjoyed, although the property was old, it was still maintained. Cleanliness could've been a bit improved thanks
Room: Superior Room
juSTa Gurgaon has replied on Fri Oct 11 12:08:58 IST 2024
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through MMT. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects
Do better and match your original standards
I have stayed here early due to convenience of the location and because it was a nice facility, well maintained. But was disappointed with the facility this time around. Poor maintenance of the rooms (very dingy, shabby pillows and bed covers, breakfast definitely needs to be better (keep it simple but hot) internet they had an issue (location had an issue) only saving grace was the staff was nice and helpful and did their best to help and make it comfortable for us. Hopefully it is a one off case !
Room: Superior Room
juSTa Gurgaon has replied on Thu Oct 10 17:06:07 IST 2024
Dear Guest, We thank you for sharing your thoughts on MMT. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel. Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.
Excellent Stay
businessGood location, value for money, hotel staff are very helpful and supportive. Room are clean and well maintained.
Room: Superior Room
juSTa Gurgaon has replied on Fri Oct 04 12:47:04 IST 2024
Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our hotel, location, rooms, quality of food served and the service extended by our staff. We greatly appreciate and on behalf of the team, we look forward to the delight of welcoming you back in the near future.
Hygiene
businessIt was good however it can be better in terms of hygiene. Food was good though and space is also good
Room: Deluxe Room
juSTa Gurgaon has replied on Fri Oct 04 12:48:12 IST 2024
Dear Guest, We truly thank you for sparing your time to write your feedback on MMT which is indeed very important for us. It is a pleasure to note that you liked our hotel and the service provided by our staff. On behalf of our team, we look forward to the opportunity to host you as our esteemed guest in the near future.
Good stay
It’s a good budget hotel, rooms are spacious and clean including washrooms. Staff is well mannered and responsive
Room: Superior Room
juSTa Gurgaon has replied on Fri Sep 20 13:01:22 IST 2024
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are ecstatic to note that you liked our hotel, spacious rooms, cleanliness maintained and the service extended by our staff. We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in future.
Average Stay
The mattress was not at comfortable. They don't provide the hot water in the bathroom before 6. 30am. Instead they should provide round the clock
Room: Premium Room
juSTa Gurgaon has replied on Fri Sep 20 12:58:16 IST 2024
Dear Guest, We thank you for sharing your thoughts. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. I would like to take this opportunity to assure you that your feedback is treated with great importance and it is our priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.
Sector 29
In Sohna
Sector 50
Sector 26
In Greater Noida
Golf Course Road
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
East Delhi
Paschim Vihar
Vaishali
Sector 84
Sector 53
Sushant Lok I
Sector 45
Sector 29
Sohna Road
DLF Phase 1
Sector 45
Baliawas
Sector 27
Sector 45
DLF Phase 1
Sector 52
Sector 45
Sector 45
Sector 56
Sector 25
Baliawas
DLF Phase 1
Sector 39
