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Review Of juSTa Ssatva Resort & Convention Centre

Name: juSTa Ssatva Resort & Convention Centre
Address: Plot No. 01, Near Bhadada Pump, Rajasthan Housing Board, Opposite Police Station, Savina, Udaipur, 313002, IN
Price range: juSTa Ssatva Resort & Convention Centre Price starts at INR 12,549/Night
Rating: 4.2

Hiran Magri, Udaipur

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User Rating & Reviews

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4.2

Very Good

399 Ratings, 240 Reviews

excellent

51%

very good

26%

average

13%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Food4.1
Cleanliness4.4
Value For Money4.1
Child Friendliness4.2

We are using generative AI to show you summarised user review

Reviews Summary

This property boasts an impressive array of highlights, from spacious and clean rooms to friendly and cooperative staff known for excellent hospitality. Guests rave about the delicious food, with breakfast and multiple dining options getting a special mention. The ambiance is described as pleasant, and the views from the rooms add to the charm. Although some reviews pointed out a few issues with hot water and breakfast variety, the overall sentiment leans towards a positive experience.

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Positive first

5.0

Excellent Stay

trupti a.group

The property is well mentioned with good quality food and the staff is very friendly. Pradip & Sahaya

Travel Month: Sep 2025 (3-Night Stay)

Room: Family Room

juSTa Ssatva Resort & Convention Centre has replied on Fri Sep 26 11:23:21 IST 2025

Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our resort, delicious food served and the service extended by our staff. Your appreciation has been conveyed to them especially to Pradip and Sahaya. We greatly appreciate and on behalf of the team, we look forward to the delight of welcoming you back in the near future.

5.0

nice experience

akshay s.

Nice experience.staff is also good specially pradeep,sunil and sahaya we continued almost 2 dys..breakfast was also nice

Travel Month: Sep 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Fri Sep 26 11:21:50 IST 2025

Dear Guest, We truly thank you for sparing your time to write your feedback on MMT which is indeed very important for us. It is a pleasure to note that you liked our resort, quality of food served and the service extended by our staff. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to being able to host you again in the near future.

5.0

excellent

ravi.family with 1 kid

it was nice stay food was delicious The staff was very friendly attentive and always ready to help Sahaya mam thanks comfortable and memorable

Travel Month: Aug 2025

Room: Family Room

juSTa Ssatva Resort & Convention Centre has replied on Tue Sep 23 12:21:53 IST 2025

Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, delicious food served, cleanliness maintained and the service extended by our staff. We greatly appreciate and on behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future.

5.0

wonderful

ravi k.

stay is good food is good staff is cooperative hospital was great sahaya mam very coprative and polite we will come back soon

Travel Month: Sep 2025

Room: Premium Room

juSTa Ssatva Resort & Convention Centre has replied on Mon Sep 22 12:55:44 IST 2025

Dear Guest, We sincerely thank you for sparing time to write your experience on MMT. It is indeed a pleasure to know that you liked our resort, delicious food served and the service provided by our staff. Your appreciation has been conveyed to them especially to Sahaya. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to being able to host you again in the near future.

5.0

Amazing property to stay.

manas k.solo

Very good ambience and view. Hospitality is amazing. View , Restaurant everything is very good. Good experience.

Travel Month: Sep 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Mon Sep 22 12:53:11 IST 2025

Dear Guest, Thank you for sparing your precious time to share your feedback on MMT. We are glad to note that you liked our resort, location, ambience, delicious food served and the service extended by our staff. Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing the highest quality of service. We earnestly look forward to having you stay in our hotel and serve you again as our esteemed guest.

3.0

Average Stay

arun p.solo

Rooms are not so big but okay.. rooms are clean, quiet & have basic amenities. The breakfast menu is not so elaborate, very few options & purely vegetarian menu. Not so great menu.

Travel Month: Sep 2025

Room: Premium Room

juSTa Ssatva Resort & Convention Centre

Dear Mr. Prasad, I am reaching out to apologise for not meeting your expectations fully during your recent stay at Justa Ssatva, Udaipur. This is to assure you that what occurred on this occasion was an exception and a deviation from our established service standards. We have noted your feedback regarding room cleanliness, basic amenities and breakfast options, are taking this very seriously and reviewing the relevant processes to ensure that we set this right. Please allow us to make amends on your next visit to our hotel. Do email me and I will be happy to handle the arrangements personally. With best regards, Gaurav Singh General Manager

5.0

Excellent Stay

anil p.group

Excellent stay Hospitality was great staff very couscous specially thanks to front office staff Ankita amit and restaurant Smonika and shiksha and leader front office manager was so polite sahaya mam we are stay 02 night iverall good experience we will come again

Travel Month: Sep 2025

Room: Premium Room

juSTa Ssatva Resort & Convention Centre has replied on Wed Sep 17 12:28:21 IST 2025

Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort and the service extended by our team members. We have conveyed your appreciation to them especially to Ankita, Amit and Sahaya. We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in future.

5.0

Excellent Stay

zafar h.couple

Had a great stay there, ankita and Pradeep were very courteous and attentive. the property is located at a very good spot and will connected with the city.

Travel Month: Sep 2025

Room: Deluxe Room

juSTa Ssatva Resort & Convention Centre has replied on Fri Sep 12 13:02:18 IST 2025

Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our resort, location and th service provided by our staff. Your appreciation has been conveyed to them especially to Ankita and Pradeep. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to being able to host you again in the near future.

1.0

Terrible Stay

naveen k.group

We had to wait 30–45 minutes just to check in. The staff apologized for the delay and mentioned an upgrade, but the room we received was exactly the same as what we had booked. The Wi-Fi didn’t work, and although we reported it at the reception, the issue was never resolved. The room interiors were also very poor; even 3-star hotels have far better standards. Our booking included a complementary cookie plate but was never delivered. Overall, it was a very disappointing experience.

Travel Month: Sep 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Thu Sep 11 12:06:06 IST 2025

Dear Guest, Thank you for taking out time to share your thoughts on MMT which is indeed very important. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. We have investigated the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. juSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of the team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest.

5.0

wonderful

dharmendra s.family with 1 kid

It was very pleasant stay front office staff very courteous and helpful especially thanks to sahaya mam she is so polite Ankita food was delicious we enjoyed a lots

Travel Month: Sep 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre

Dear Guest, Thank you for sparing your precious time to share your feedback on MMT. We are glad to note that you liked our resort, delicious food served and the service extended by our staff. We have conveyed your appreciation to them especially to Sahaya and Ankita. We take this opportunity to thank you once again and on behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.

5.0

Best stay in Udaipur

sudhanshu v.family with 1 kid

Hospitality was great and all the staff were very helpful specially Amit Sahaya Ankita and Pradeep. Food was also good and there are plenty of options available as per your preference. Rooms are also very nice and clean and Pinki was also very helpful for cleaning. Thanks to justa ssatva for such wonderful stay

Travel Month: Aug 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Mon Aug 25 12:32:08 IST 2025

Dear Guest, We are truly honoured to be able to host you during your visit to Udaipur. It is indeed a pleasure to note that you liked our resort, location, spacious rooms, delicious food served, cleanliness maintained and the service provided by our staff. Your appreciation has been conveyed to them especially to Amit, Sahaya, Ankita and Pradeep. Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing the highest quality of service. We earnestly look forward to having you stay in our hotel and serve you again as our esteemed guest.

5.0

Excellent Stay

mayank j.couple

service is superb. breakfast is good. Everything was superb. Great Experience. prefer to stay again

Travel Month: Aug 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Thu Aug 21 14:20:46 IST 2025

Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our resort, location, quality of food served and the service provided by our staff. We greatly appreciate and on behalf of the team, we look forward to the delight of welcoming you back in the near future.

5.0

Amazing Stay

disha g.family

It was an awesome experience. Ambience was very good. Specially Ms. Sahaya (front office manager) assisted us in a very friendly way. Also, ankita, smonika, Ishwar & Pradeep sir, they all welcomed us in amazing way. Food was also very Good. Overall excellent stay.

Travel Month: Aug 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Wed Aug 20 12:36:39 IST 2025

Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked our resort, delicious food served and the service extended by our staff. Your appreciation has been conveyed to them especially to Sahaya, Ankita, Smonika, Ishwar and Pradeep. We are happy to note that you had a good experience during your stay at our resort. It was an absolute pleasure to have had the opportunity to serve you. We look forward to hosting you again as our esteemed guest in future.

5.0

Spacious and cleaned environment

manoj p.family with 1 kid

Thank you for the comfortable stay and hospitality experienced in one of the Justa Group of Hotels. The room provided exactly mention in the pictures. The room was observed spacious and clean. Food quality is good. Overall, we enjoyed the 2 days' stay.

Travel Month: Aug 2025

Room: Deluxe Room

juSTa Ssatva Resort & Convention Centre has replied on Wed Aug 20 12:32:19 IST 2025

Dear Guest, We thank you for taking your precious time to write such an encouraging review about our resort, its location, spacious room, quality of food served, cleanliness maintained and the services extended by our staff members. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and we look forward to hosting you as our esteemed guest shortly.

5.0

Holiday trip

well and good cleanliness is there ....happy with services and mangament and manager sahaya is very cooperative and humble

Travel Month: Jul 2025 (3-Night Stay)

Room: Premium Room

juSTa Ssatva Resort & Convention Centre

Dear Guest, Thank you for sparing your precious time to share your feedback on MMT. We are glad to note that you liked the cleanliness maintained and the service extended by our staff. Your appreciation has been conveyed to them especially to Sahaya. We take this opportunity to thank you once again and on behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.

4.0

Good Stay

saurav k.couple

Service of the hotel is good. Food at the restaurant is bit costly. location of the hotel is not near to any tourist point. Service of the hotel is good. Food at the restaurant is bit costly. location of the hotel is not near to any tourist point.

Travel Month: Jul 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Mon Aug 11 17:03:18 IST 2025

Dear Guest, We thank you for sharing your thoughts on MMT. Please accept our sincere apologies for the inconvenience you have had to experience. Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.

1.0

Terrible Stay

harshit j.couple

worrest stay i have evered breakfast was not good in test and tea was like a thela tea room was so much compaq bathroom was not clean worrest stay i have evered

Travel Month: Jul 2025

Room: Premium Room

juSTa Ssatva Resort & Convention Centre

Dear Mr. Joshi, I am reaching out to apologise for not meeting your expectations fully during your recent stay at Justa Ssatva, Udaipur . This is to assure you that what occurred on this occasion was an exception and a deviation from our established service standards. We have noted your feedback regarding quality of breakfast, room and washroom cleanliness, are taking this very seriously and reviewing the relevant processes to ensure that we set this right. Please allow us to make amends on your next visit to our hotel. Do email me and I will be happy to handle the arrangements personally. With best regards, Gaurav Singh General Manager

5.0

Great place to stay

shubham k.family with 1 kid

Room was very spacious and good. Food was also great. Had a great stay. Room AC was leaking but the problem was fixed

Travel Month: Jul 2025 (3-Night Stay)

Room: Deluxe Room

juSTa Ssatva Resort & Convention Centre has replied on Mon Aug 11 17:01:42 IST 2025

Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, spacious room, quality of food served and the service provided by our team members. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to being able to host you again in the near future.

3.0

average stay it was. i will not prefer this next time to book. the service

chaitali a.family

Stay was not that good. I would not prefer to book for the next time. The service was not that good. As well its average stay.

Travel Month: Jul 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre

Dear Ms. Arya, I am reaching out to apologise for not meeting your expectations fully during your recent stay at Justa Ssatva, Udaipur. This is to assure you that what occurred on this occasion was an exception and a deviation from our established service standards. We have noted your feedback regarding location, quality of food served and service, are taking this very seriously and reviewing the relevant processes to ensure that we set this right. Please allow us to make amends on your next visit to our hotel. Do email me and I will be happy to handle the arrangements personally. With best regards, Gaurav Singh General Manager

5.0

wonderful

deep p.couple

its very good service and all staff is very sweet and food is also nice hospitality was asome overall good we will come back again manager was very kind and polite

Travel Month: Jul 2025

Room: Superior Room

juSTa Ssatva Resort & Convention Centre has replied on Mon Aug 11 16:59:56 IST 2025

Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our resort, quality of food served and the service extended by our staff. We greatly appreciate and on behalf of the team, we look forward to the delight of welcoming you back in the near future.