Review Of Juststay Paradise

Juststay Paradise

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you enjoyed your stay with us so much. It's fantastic to know that you appreciated our location, being just 4 km from Dhanaulti, and found the convenience to your liking. We're especially delighted that you found our food "amazing" – our culinary team works hard to create memorable dining experiences, so your feedback is truly rewarding. We're also incredibly pleased that you enjoyed the "very amazing" night event! We aim to provide a unique blend of peaceful tranquility and vibrant evening entertainment, so it's wonderful to hear that we hit the mark for you, making it the "best place" for those seeking both peace and a night party.

Juststay Paradise has replied on Mon Jun 16 17:14:27 IST 2025

I'm so sorry to hear about the horrible experience you had during your recent stay with us. This is certainly not the standard we aim for, and I understand your frustration regarding the issues you encountered. I deeply apologize that your room was not ready for check-in at 2:30 PM, and that you experienced problems with the TV, water supply, cleanliness of the bed sheets, and a non-functioning charging point. This falls far short of the comfortable and hassle-free stay we want all our guests to have. Please know that we're taking your feedback very seriously. We're immediately investigating each of these points to identify what went wrong and to take corrective action. We're committed to ensuring such issues don't happen again for any of our guests. While I understand you had a terrible experience, I sincerely hope you might consider giving us another chance in the future to demonstrate the high quality of service we are known for. We'd be grateful for the opportunity to make amends.

Juststay Paradise has replied on Mon Jun 16 17:18:08 IST 2025

Thank you for taking the time to share your valuable feedback. We genuinely appreciate you bringing these points to our attention, and we are truly sorry to hear that your recent stay did not meet your expectations, especially regarding the cleanliness of the room and washroom. We are committed to providing a comfortable experience for all our guests, and it's clear we fell short in this instance. Please be assured that we are looking into these specific issues with our housekeeping team immediately. Regarding the bonfire service, we would like to clarify that bonfire is indeed an additional service and is not included in the room charges, which requires an extra payment. We apologize if this was not communicated clearly during your booking or check-in. Regarding the food, we pride ourselves on serving freshly prepared meals, and this commitment means that it generally takes about 30-40 minutes after ordering. We understand that waiting can be frustrating, and we are sorry for any inconvenience caused by this wait time. We are truly sorry that your overall experience was unsatisfactory, and we regret that you feel you will never visit us again. We value your feedback

Juststay Paradise has replied on Mon Jun 16 17:27:08 IST 2025

I understand your frustration with the lack of Wi-Fi, no complimentary water bottles, and the absence of basic amenities. While I'm glad you found the food good, it's clear these other issues significantly impacted your stay, and for that, I sincerely apologize. I want to acknowledge the challenges of running a hotel in the hills. Connectivity can be difficult here, and our Wi-Fi can sometimes be affected by weather conditions. We're always working to improve our infrastructure, but I know that doesn't change your experience. Regarding amenities and pricing, we aim to be a budget-friendly option. In hilly locations, many services, including basic amenities, are often charged for separately to keep base rates accessible. We try to be transparent about what's included and what's extra. However, it's clear we need to do a much better job communicating this upfront to avoid disappointment. We regret if our practices caused you stress or made you feel overcharged.

Juststay Paradise

I'm so incredibly sorry to hear about the absolutely unacceptable experience you had during your recent stay with us. Your feedback paints a picture of a stay that was far below any reasonable standard, and for that, I extend my sincerest apologies. This is certainly not the impression we want to leave, and I deeply regret the significant discomfort and frustration you endured.

Juststay Paradise

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you enjoyed your stay with us so much. It's fantastic to know that you appreciated our location, being just 4 km from Dhanaulti, and found the convenience to your liking. We're especially delighted that you found our food "amazing" – our culinary team works hard to create memorable dining experiences, so your feedback is truly rewarding. We're also incredibly pleased that you enjoyed the "very amazing" night event! We aim to provide a unique blend of peaceful tranquility and vibrant evening entertainment, so it's wonderful to hear that we hit the mark for you, making it the "best place" for those seeking both peace and a night party.

Juststay Paradise has replied on Sun Dec 08 19:54:25 IST 2024

thanks for review hope serv you again

Juststay Paradise has replied on Fri Nov 08 22:46:00 IST 2024

thanks for staying with us hope we serv you again

Juststay Paradise has replied on Thu Oct 17 10:31:23 IST 2024

thank you for staying with us and giving a feedback