The property is located in a remote area, far from the city and Dal Lake. Some guests found the food to be expensive and limited in options. However, the staff was praised for being helpful and polite. The rooms were spacious and clean, but some guests faced issues with the heating system and bathroom design. The property is suitable for a short stay of one or two days. Overall, the property has mixed reviews with some guests having a good experience while others faced issues with the amenities and location.