Staff not helpful. They were very lazy and were not providing us with even the basic amenities. We had to keep asking them repeatedly and still they were not helpful. They were more focused on bringing in people who kept selling things. The minute we landed in the houseboat, we had not even sat down, they started sending in people who were selling handicrafts, saffron, flowers and what not..!! We spent entire time trying to get away from this people and enjoy the serene atmosphere the place was suposed to offer! food was very bad, rooms were not clean, even getting warm water to drink became a challenge with the hotel staff saying they had heated the water only to see it was as cold as ice!.