Guests have had a mixed experience at this property. While some have praised the delicious food and well-maintained rooms, others have complained about the poor quality of food and unclean bathrooms. The staff has been appreciated for their helpful and friendly behavior, but some guests have faced issues with communication due to language barriers. The location of the property has been praised for its beautiful views of the backwaters, but some guests have faced issues with the pickup point being far away. Overall, the property seems to have its ups and downs, with some guests having a great experience while others facing issues.