The property is located in a good location and has a courteous and helpful staff. The rooms are clean and well-maintained with all the necessary amenities. The food is good but slightly expensive. However, some guests found the rooms to be small and not soundproof. The property needs refurbishing and maintenance. The breakfast spread is decent but could have more options. The property has a beautiful view of the backwaters and is convenient for business travelers. Overall, the property offers a comfortable stay with good hospitality.