The property has mixed reviews from guests. While some guests have praised the hospitality and cleanliness of the rooms, others have complained about the poor maintenance and unhygienic bathrooms. The staff has been described as polite and supportive by some guests, while others have found them rude and uncooperative. The food quality has also received mixed reviews, with some guests finding it good while others have found it expensive and below average. The property's location near a mall has been appreciated by guests. Overall, the property has both positive and negative aspects.