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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.2
Good
19 User Reviews and 50 Ratings
Location3.6
Cleanliness3.2
Room3.4
Value for Money3.2
Food2.6
Security1
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Guest Reviews
Excellent Stay
Rated 5.0 by Panna Singh . Jul 10, 2023
The staff was quite nice. The room was clean. Quick actions were taken for water, food, everything pretty much.
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Excellent Stay
Rated 5.0 by Pratik Kumar Poddar . Couple Traveller . Jan 01, 2020
Good one and loved it. The staff behavior was good
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Kolkata HCN Guest House has replied on Jan 03, 2020
Thanks for your review. Read more
Service
Rated 5.0 by saikat chatterjee . Business Traveller . Dec 13, 2019
Good service good room its value for money
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Kolkata HCN Guest House has replied on Dec 15, 2019
Thank you sir. Read more
The hotel is very good
Rated 5.0 by HIMANSHU MISHRA . Couple Traveller . Nov 16, 2018
Full enjoy very good. Total value for money, the staffs are very co operative and well behaved. Food is very good and service is in time. Rooms are very clean.
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Good Stay
Rated 4.0 by Sneha Prasad . Jan 21, 2024
Good place to stay. Staffs were good. Good to stay ☺️
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Ok ok typ
Rated 4.0 by Santu Sarkar . Family Traveller . Dec 04, 2023
Good budgeted hotel. But needs improvement on cleaning and bathroom fittings. However it's on nice locality.
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Good hotel for stay with couples
Rated 4.0 by Vicky Das . Couple Traveller . Mar 05, 2020
Good hotel for stay with couples and friends
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Good location
Rated 4.0 by Shanti Dey . Couple Traveller . Dec 04, 2019
Room service are very poor and also make my trips booking problem in reception
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Kolkata HCN Guest House has replied on Dec 15, 2019
Sorry sir. Read more
Ok ok
Rated 3.0 by biplab ghosh . Family Traveller . Jul 09, 2022
Ok ok value for everything cllen good thanks
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Average experience
Rated 3.0 by Devi Annapurna R B . Family Traveller . Apr 02, 2022
I didn't know that guest house meant a lodge-like experience. We had booked a stay for 4 full days (march 25 to march 29. I had called and confirmed with the place before boarding the flight to Kolkata. We reached there on march 26 morning: 2:30 am. After reaching the front of the guest house, we tried calling loudly and knocking on the grill. But received no response. Then I called the contact number. I could hear the phone ringing from outside. Once the guy took the call and cut it. I called again and again. After 3-4 calls, he unlocked the door and came outside with sleepy eyes. He didn't help us with the luggage or anything. We ourselves transferred our luggage to our room. Once inside the room, i could understand that the size of the room is very small compared to the feeling we get when we see And the bedsheet had a stain on it. The bathroom was just ok. Not very spacious and had very less space for putting stuff (like stands. Geyser was not working. But they provided us with an electric rid for heating the water. The cleaning lady cleaned the room the next day nicely. One main reason why we stayed there was that, we loved the 'naastas' tea stall run by one chandran mishra just opposite to the place. Their hospitality, food and warm company gave us a nice experience in kolkata.
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Room service is very poor
Rated 3.0 by Shanti Dey . Couple Traveller . Oct 06, 2019
1st in this hotel manager says to me no booking after 10 minutes later he says yes booking confirmed but I can't see. Then I book a classic room he provides me server room. Room services very poor maintenance. No soap, no body wash in bathroom. This is rubbishing for me at this time.
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Kolkata HCN Guest House has replied on Nov 07, 2019
Sorry sir we are very sorry your problem, next time is coming and I Am given batter services Read more
Poor Stay
Rated 2.0 by Venkata Sai Yalla . Jul 28, 2023
The hotel is to bad to stay i have booked saver room which of 100sq ft but there gave me small room which not good and didn’t have a proper interior and roof is touching for 6ft height person, and then i speak with mmt. Customer service to upgrade my room from saver to classic the service executive told me pay 280rupees extra for upgrading. When i went to pay money the hotel manager took 600 rupees for the upgrading my room. Apart from this there is no proper hot water supply and the room or no too good to stay bad maintenance and bedsheet are dirty to use.
Rated 2.0 by suvanshu kumar yadav . Group Traveller . Feb 06, 2020
The room were good but the cleanliness was not up to the mark. The room had a ton of mosquitoes which made our stay worst.
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Horrible experience
Rated 1.0 by Sandeep Chourasia . Solo Traveller . Dec 07, 2023
The room was not clean, bed was broken, it is a small room below stair case, staff behavior very bad
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Terrible Stay
Rated 1.0 by Sneha Deb Barma . Oct 08, 2023
The hotel was pathetic and people were not at all professionals it was the worst experience.
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Terrible Stay
Rated 1.0 by Rajdeep Roshan Sahu . Aug 19, 2023
Worst room was alloted. Foul smell and only 6ft. Height of the roof. Seems like a storeroom was poorly furnished and given to us. The staff were arrogant and rude.
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Shady, horrible and shocking place to stay
Rated 1.0 by Debangshu Bhattacharya . Couple Traveller . Aug 14, 2022
1. Misliading photos2. The room alloted to us was a converted servants room which was so tiny and not meant to stay for a decent family3. Rooms/hotel of this kind should not cost more.4. Dull and dirty bed sheet with a hole5. Bathroom was in very poor condition. We did not stay there for more than 15 minutes, it was so sickening.
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Worst experience
Rated 1.0 by Priyank Suman . Group Traveller . Feb 19, 2020
Dirty used bedsheet with stains was provided. Bathroom was dirty like a public washroom. Current supply was also not good. Staffs behaviour was worst. Will never stay at this hotel again.