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Review Of Konark Grand Hotel
Bharuhana, Mirzapur
User Rating & Reviews
- everyone
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Very Good
458 Ratings, 218 Reviews
Last 10 Customer Ratings (Latest First)
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- 1
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Positive first
5.0
Excellent Stay
shamikh h.solo
The location is a little odd but the hotel and services are great food is good and at a very affordable price quality of food is also good. staff are courteous and very well behaved
Room: Superior Room
Konark Grand Hotel
Dear Mr. Shamikh, Greetings From Konark Grand Hotel Mirzapur.! Thank you for sharing your valuable feedback. We’re delighted to know that you enjoyed our hotel, services, and food quality. It’s wonderful to hear that our team’s courteous behavior added to your experience. We appreciate your comment regarding the location — we understand this may not suit everyone, but we’re glad our hospitality and offerings made your stay enjoyable. We look forward to welcoming you again soon! Thanks & Regards, Rajni Kant Tiwari Konark Grand Hotel Front Office Manager Warm regards,
5.0
Great hotel, friendly staff
chinmay c.couple
Excellent stay with very polite, well-behaved, and professional staff. The rooms and washrooms are spacious and clean. If you’re looking for accommodation in Mirzapur or Vindhyachal, this is the best hotel to stay at. The Vindhyachal temple is also not too far.
Room: Superior Room
Konark Grand Hotel has replied on Sat Oct 25 12:41:09 IST 2025
Dear Mr. Chinmay, Greetings From Konark Grand Hotel Mirzapur...!! Thank you for your wonderful feedback! We’re delighted to know that you had an excellent stay and appreciated our polite and professional staff. It’s great to hear that you found our rooms and washrooms spacious and clean. We’re also glad our location near the Vindhyachal Temple added convenience to your visit. Your kind recommendation truly means a lot to us. We look forward to welcoming you back soon! Warm regards, Rajni Kant Tiwari Konark Grand Hotel Mirzapur Front Office Manager
1.0
Terrible Stay
dattatraya g.business
The property is good location also good but the things are not maintained properly. Water issue not get it what water
Room: Deluxe Room
Konark Grand Hotel
Dear Mr. Dattatraya, Greetings From Konark Grand Hotel Mirzapur..!! Thank you for sharing your feedback. We’re glad to know you liked our property and location. However, we sincerely apologize for the inconvenience you faced regarding maintenance and the water issue. Please be assured that we take your comments seriously — our team is already looking into the matter to ensure it is resolved promptly and does not recur. We appreciate your input and hope to have the opportunity to serve you better on your next visit. Warm regards, Rajni Kant Tiwari Konark Grand Hotel Mirzapur Front Office Manager
1.0
Terrible Stay
kundan j.family with 1 kid
I had a terrible experience staying at Hotel Konark Grand. Despite charging premium rates, their service, food, and rooms are no better than a one-star hotel. Service: Extremely poor and unprofessional. Staff seemed uninterested and completely lacked basic hospitality skills. Food: Substandard and overpriced. Not at all worth the money. Rooms: Very poorly maintained, with cleanliness being a major issue. Facilities were far below what they promise on their website. Overall, this hotel is highly disappointing and not worth the price they demand. Would strongly advise others to avoid staying here — there are far better options in the same price range.
Room: Superior Room
Konark Grand Hotel has replied on Sat Oct 25 15:00:36 IST 2025
Dear Mr. Kundan Ji, Greetings From Konark Grand Hotel Mirzapur.! We are truly sorry to hear about your disappointing experience at Hotel Konark Grand. Please accept our sincere apologies for the inconvenience you faced during your stay. We take all feedback very seriously, and your comments regarding service, food quality, and room maintenance have been shared with the concerned departments for immediate review and corrective action. This is certainly not the standard we strive to maintain, and we regret that we fell short on this occasion. We value your feedback as it helps us improve, and we hope you might consider giving us another opportunity to provide you with the comfortable and pleasant stay that most of our guests enjoy. Warm regards, Rajni Kant Tiwari Konark Grand Hotel Mirzapur Front Office Manager
4.0
mdl meeting
jitender s.couple
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Room: Deluxe Room
Konark Grand Hotel has replied on Sat Oct 25 15:05:29 IST 2025
Dear Mr. Jitender Ji, Greetings From Konark Grand Hotel Mirzapur..!! Thank you for taking the time to share your feedback. We’re always looking to improve and would love to understand more about your experience. Please feel free to reach out to us directly at Konark Grand Hotel Mirzapur so we can assist you better. Warm regards, Rajni Kant Tiwari Front Office Manager Konark Grand Hotel Mirzapur..!!
1.0
Horrible stay at so called three star hotel. Please don’t spoil holiday
rajesh r.family with 1 kid
We had booked five rooms for my son head shaving ceremony. In three rooms AC has a problem with water leaking the mid of night we were stranded in reception and hotel management were not allotting alternate rooms. After multiple escalation they allotted room. There staff are really rude particularly the restaurant and their in house service was really pathetic and they served food which was stale and Nilu cousin had stomach upset because of the food. They never missed any chance to overcharged, be it mineral water bottle to wrongly adding food item to hotel bill. They had made our whole stay horrible and unpleasant. Clear mindset of monopoly with very autocratic behaviour and top of it they claim to be three star hotel. MMT should reprimand these type of hotel. I would rate this hotel as one of worst stay in last 12 years of association with MMT. Please note- for all the above I don’t have any pictures to upload.
Room: Deluxe Room
Konark Grand Hotel
Dear Mr. Rajesh Ji, Greetings Of The Day..!! We sincerely thank you for taking the time to share your experience, and we deeply regret that your recent stay at Konark did not meet your expectations, especially during such an important family occasion. Please accept our heartfelt apologies for the inconvenience caused due to the AC malfunction and the delay in providing alternate room. And we understand how upsetting this must have been, especially during the night hours. We are also very sorry to hear about the experience with our staff, the restaurant service, and food quality. Guest safety and hygiene are of utmost importance to us, and we take your report of a family member feeling unwell seriously. Regarding the concerns around billing and overcharges, we regret any errors that may have occurred and are willing to review the final bill again. We truly value your 12-year association with MMT, and it is unfortunate that we failed to meet expectations this time. While we cannot change the past, we are committed to learning from it. Thanks & Regards, Rajni Kant Tiwari Konark Grand Hotel Mirzapur
5.0
Excellent Stay
kumar d.group
Nice property neet and clean good staff. Nice food fast service nice spoken staff. Will visit again.
Room: Deluxe Room
Konark Grand Hotel
Dear Mr. Dinesh Ji, Greetings of the day.! Thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that you enjoyed our property, cleanliness, friendly staff, delicious food, and prompt service. It's always rewarding to know that our efforts are appreciated, and your feedback truly motivates our team. We’re especially glad to hear you'll be visiting us again — we look forward to welcoming you back soon! Warm regards, Rajni Kant Tiwari Front Office Manager Konark Grand Hotel Mirzapur,
4.0
Best Stay In Mirzapur
dr.family with 2 kids
Hotel with outstanding facility & Great food ( like home) very comfortable stay throughout. Service and staff behavior is so friendly and flexible
Room: Superior Room
Konark Grand Hotel
Dear Mr. Arvind Ji, Greetings of the day.! Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that you enjoyed our facilities and found the food to be just like home – that means a lot to us. It’s great to know that you had a comfortable stay and that our team’s service and friendliness made a positive impression. Your appreciation motivates us to continue delivering warm and flexible hospitality. We look forward to welcoming you back soon for another great experience! Warm regards, Rajni Kant Tiwari Konark Grand Hotel Mirzapur Front Office Manager
1.0
Terrible Experience at Konark Grand Hotel, Mirzapur
binit j.family with 2 kids
Terrible Experience at Konark Grand Hotel, Mirzapur I had a very disappointing experience at this hotel. We booked a Suite Room , but what we got was an old, outdated room that was nowhere near a suite. The room was smelly, dirty, and poorly maintained—the bed and bathroom were filthy, and the room phone was broken. Service was pathetic! There was no proper room service, and we had to go downstairs to the reception or restaurant just to place an order. Even worse, we had to carry our own luggage downstairs as no staff was available to help. Overall, this was a horrible stay, and I wouldn’t recommend this hotel to anyone. Stay away!
Room: Royal Club Room
Konark Grand Hotel
Dear Mr. Binit Ji, Greetings From Konak Grand Hotel Mirzapur..!! Thank you for taking the time to share your feedback. We are deeply sorry to hear about the disappointing experience you had during your stay at Konark Grand Hotel, Mirzapur. Please accept our sincere apologies for the condition of the room and the lack of service you encountered. What you described is far below the standards we strive to maintain, and we truly regret the inconvenience and discomfort this caused you. We take your concerns seriously, and immediate steps are being taken to address the issues you’ve mentioned — including a thorough inspection of the rooms and reinforcement of our service protocols with the staff. Your experience does not reflect the level of quality and hospitality we aim to provide, and we genuinely regret that we fell short in your case. We appreciate your feedback as it helps us identify areas needing improvement. If you are ever willing to give us another opportunity, we would do our utmost to ensure a significantly better stay. Warm regards, Rajni Kant Tiwari Konark Grand Hotel, Mirzapur Front Office Manager
5.0
Excellent Stay
saurabh a.family with 1 kid
The whole stay was very comfortable and food was so tasty . We had Lunch , dinner and brunch in their restaurant and every meal was very satisfying . I will definitely recommend this hotel .
Room: Deluxe Room
Konark Grand Hotel has replied on Sat Jun 28 17:37:44 IST 2025
Dear Mr. Saurabh Ji, Thank you so much for your kind words and for sharing your wonderful experience with us! We’re delighted to know that you had a comfortable stay and thoroughly enjoyed the meals at our restaurant. It’s always our goal to provide both comfort and great food, so it’s truly rewarding to hear that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Rajni Kant Tiwari Konark Grand Hotel Front Office Manager
3.0
Average Stay
shashikant p.solo
Property location, amenities are good , however service needs to be approved. Things were broken such as Kettle, Toilet flush water leakages, Mosquito, insects . Rest are good.
Room: Deluxe Room
Konark Grand Hotel
Dear Mr. Shashikant Ji, Greetings From Konark Grand Hotel Mirzapur..!! Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our property’s location and amenities. We sincerely apologize for the inconveniences you experienced during your stay, including the issues with the kettle, toilet flush, and presence of insects. Your comments are important to us, and we take them seriously. Please be assured that we are addressing these matters with our maintenance and housekeeping teams to ensure they are promptly resolved and do not recur in the future. We are continuously working to improve our service standards, and your feedback plays a vital role in that process. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Rajni Kant Tiwari Konark Grand Hotel Mirzapur Front Office Manager
3.0
Average Stay
ritesh c.
Poor staff, especially the restaurant. Bed arrangements were insane, single beds for family of 3 which doesn’t make sense at all.
Room: Superior Room
Konark Grand Hotel
Dear Ritesh Ji, Greetings From Konak Grand Hotel Mirzapur...!! Thank you for sharing your feedback with us. We regret to hear about the disappointment you faced during your stay, particularly regarding the service at our restaurant and the bed arrangements. Please accept our sincere apologies for the inconvenience. This is certainly not the experience we aim to provide. Your comments regarding the staff behavior and room setup have been shared with the respective departments for immediate review and corrective action. We understand how important comfort and hospitality are, especially when traveling with family, and we’re sorry we fell short in meeting those expectations. We value your input and hope you'll consider giving us another opportunity to provide you with a much better experience in the future. Warm regards, Rajni Kant Tiwari Konark Grand Hotel Mirzapur Front Office Manager
5.0
Excellent Stay
parth p.
i had a wonderful stay at konark grand hotel, mirzapur. the hospitality was excellent, and the staff was courteous and attentive. my room was clean, comfortable, and well-maintained. the overall service and amenities exceeded my expectations, making my stay truly pleasant. i’d rate my experience 5 – excellent and would definitely consider staying here again.. please share my discount amount
Room: Deluxe Room
Konark Grand Hotel
Dear Mr. Parth Ji, Greetings of the day...!! Thank you so much for your kind words and for sharing your wonderful experience at Konark Grand Hotel, Mirzapur. We are thrilled to hear that you found our hospitality, staff service, and amenities to be excellent. It’s always rewarding to know our efforts helped make your stay comfortable and memorable. We truly appreciate your 5-star rating and are delighted to know you'd consider staying with us again. As requested, we will be happy to share your discount details—please check your registered contact/email for the specific amount or feel free to reach out to our front desk team directly for assistance. We look forward to welcoming you back very soon! Warm regards, Konark Grand Hotel, Mirzapur Rajni Kant Tiwari Front Office Manager
5.0
Excellent Stay
sk s.
family
familyComfortable stay. I have booked this hotel for my relatives stay. The rooms were clean. Good food as well.
Room: Superior Room
Konark Grand Hotel has replied on Thu Jul 03 18:41:48 IST 2025
Dear Mr. Singh Ji, Greetings for the day.! Thank you for choosing Hotel Konark Grand for your relatives’ stay and for sharing your kind feedback. We’re glad to hear they had a comfortable experience and that you were pleased with the cleanliness of the rooms and the quality of our food. Your trust and recommendation mean a lot to us. We look forward to welcoming you and your family again in the future! Warm regards, Rajni Kant Tiwari Front Office Manager Hotel Konark Grand, Mirzapur
5.0
Excellent Stay
devendra p.family
familyComfortable stay. I have booked this hotel for my parents stay. The rooms were clean. Good food as well.
Room: Deluxe Room
Konark Grand Hotel has replied on Thu Jul 03 18:44:51 IST 2025
Dear Devendra Ji, Greetings of the day.! Thank you for choosing Hotel Konark Grand for your parents' stay and for sharing your thoughtful feedback. We’re delighted to know they had a comfortable experience and that you were satisfied with the cleanliness of the rooms and the quality of our food. Your trust in us means a great deal, and we’re glad we could meet your expectations. We look forward to welcoming you and your family again in the future! Warm regards, Rajni Kant Tiwari Front Office Manager Hotel Konark Grand, Mirzapur
5.0
Excellent Stay
mukesh.family
familyVery comfortable, cozy and friendly staff. Worth stay in mirzapur due to such excellent hospitality.
Room: Deluxe Room
Konark Grand Hotel has replied on Thu Jul 03 18:04:41 IST 2025
Dear Mr. Mukesh Ji, Thank you so much for your kind words! We're delighted to hear that you found your stay comfortable and cozy, and that our staff’s friendliness made a difference. It means a lot to us that you consider our hotel a worthy place to stay in Mirzapur. Your appreciation of our hospitality truly encourages our team to keep delivering excellent service. We look forward to welcoming you back again soon! Warm regards, Konark Grand Hotel Mirzapur, Rajni Kant Tiwari Front Office Manager
5.0
Excellent Stay
prakhar s.family
The stay was amazing. The service was fast and the food was tasty. It was all an all a wholesome experience
Room: Deluxe Room
Konark Grand Hotel has replied on Thu Jul 03 18:07:44 IST 2025
Dear Mr. Prakhar Ji, Greetings of the day.! Thank you for your wonderful feedback! We're so glad to hear that you had an amazing stay and enjoyed our fast service and tasty food. It’s great to know that your experience with us was wholesome and satisfying. Your kind words mean a lot to our team, and we look forward to welcoming you again soon! Warm regards, Konark Grand Hotel Rajni Kant Tiwari Front Office Manger
4.0
Good Stay
amit a.
It was good experience, i liked comfort, food, cleaniness, staff, location and value for money
Room: Superior Room
Konark Grand Hotel has replied on Thu Jul 03 18:09:52 IST 2025
Dear Mr. Amit Ji, Greetings of the day.! Thank you for taking the time to share your experience with us! We're delighted to know you enjoyed the comfort, cleanliness, food, staff service, location, and overall value for money during your stay. Your kind words truly encourage our team to keep delivering great hospitality. We look forward to welcoming you back on your next visit! Best regards, Konak Grand Hotel Mirzapur, Rajni Kant Tiwari Front Office Manager
3.0
Please pay attention to my review
prabha s.group
groupEverything else was fine but room services were very bad. No matter what you ordered, nothing came. Room service staff is very careless.
Room: Superior Room
Konark Grand Hotel
Dear Mr. Tiwari Ji, Greetings From Konark Grand Hotel Mirzapur...!! Thank you for your feedback and for highlighting that you were satisfied with most aspects of your stay. However, we are truly sorry to hear about the poor experience you had with our room service. This is certainly not the level of service we strive to provide, and we sincerely apologize for the inconvenience caused. Your comments have been shared with our room service team and management, and we are taking immediate steps to address the lack of responsiveness and ensure better training and supervision. We greatly appreciate your feedback, as it helps us improve. We hope to have the chance to welcome you again and provide a much more seamless and enjoyable stay next time. Warm regards, Konark Grand Hotel Mirzapur Rajni Kant Tiwari Front Office Manager
5.0
Ice-cream, banaras dum a loo & coffee
meena t.family
I recently attended my cousin’s wedding at this hotel, and we stayed there for the duration of the event. The hotel exceeded our expectations in every aspect, from housekeeping to the front desk and management. Every staff member went above and beyond to ensure our stay was comfortable. A special mention goes to mr. Chaturvedi, who was the highlight of our stay. He was constantly helping and making everyone feel at ease, truly going the extra mile to make us comfortable. Food: the food was exceptional. The on-site restaurant offered a diverse menu featuring both local and international cuisine. Breakfast was a particular highlight, with a wide variety of options including fresh fruits, pastries, and hot dishes. The quality and presentation of the food were top-notch, and the service was prompt and friendly. At the wedding, we especially loved the banaras dum aloo, soups, and carrot halwa. Services: the service was outstanding throughout our stay. The staff were attentive, courteous, and always willing to go the extra mile to ensure a comfortable experience. From the front desk to housekeeping, everyone was professional and friendly. The concierge was particularly helpful in providing recommendations and arranging transportation. Overall, our stay was fantastic, and i would highly recommend this property to anyone looking for a comfortable and convenient place to stay.
Room: Deluxe Room
Konark Grand Hotel
Dear Mr. Meena Ji, Thank you so much for taking the time to share such a heartfelt and detailed review of your recent stay with us during your cousin’s wedding. We are absolutely delighted to know that we exceeded your expectations in so many areas. It’s especially rewarding to hear your kind words about our housekeeping, front desk, and overall management. We’re proud of our team, and your appreciation will surely be shared with everyone—especially Mr. Chaturvedi, who will be thrilled to know he made such a positive impact on your experience. He truly embodies the spirit of hospitality we strive for. We're also very glad you enjoyed the food, particularly the Banaras dum aloo, soups, and carrot halwa at the wedding, as well as the diverse offerings at our breakfast buffet. Our culinary team works hard to ensure both quality and variety, and your recognition means a great deal. Thank you again for your generous recommendation. It was a pleasure to host you, and we look forward to welcoming you back whenever your travels bring you to our city again. Warm regards, Konak Grand Hotel Mirzapur, Rajni Kant Tiwari Front Office Manager
