The property is located just a 2-minute walk from Kovalam beach. Guests appreciated the polite and helpful staff, and the availability of vegetarian food. However, some guests found the property poorly managed and understaffed, with fixtures not working properly and air conditioning not functioning. Some guests also complained about the small size of the rooms and bathrooms, and the lack of proper room service. The property does not have its own restaurant, but there are many options nearby. Overall, the property's location and staff were the highlights of guests' stays.