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New Digha, Digha | 850 m drive to New Digha Sea Beach Market
138 Ratings, 75 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
Property are bad, staffs are not behaved politely worst experience
Room: Deluxe Room
Excellent Stay
Great hotel to stay when u go to digha. Good behaviour from staff. Everyone equally cooperative. In house restaurant food quite tasty & as per hotel it’s within reasonable price. We really enjoyed
Room: Deluxe Room
Krishna Cottage & Resort has replied on Thu Sep 05 21:31:32 IST 2024
DEAR MR MAINUL SK , THANKS FOR THE RATING AND REVIEW,WE APPRECIATE TO YOUR STAY,WE ARE GLAD THAT YOU LIKED OUR HOSPITALITY, SIR PLEASE DO VISIT AGAIN.
Memorable vacation
Comfortable stay with modern amenities, pleasant behaviour, pool and prompt services were memorable.
Room: Deluxe Room
Krishna Cottage & Resort has replied on Tue Aug 20 12:34:54 IST 2024
DEAR MR DEBAJYOTI DUTTA , THANKS FOR THE RATING AND REVIEW,WE APPRECIATE TO YOUR STAY,WE ARE GLAD THAT YOU LIKED OUR HOSPITALITY SIR PLEASE DO VISIT AGAIN. REGARDS , KRISHNA COTTAGE & RESORT
Average Stay
Food is average
Room: ROYAL EXECUTIVE
Krishna Cottage & Resort has replied on Thu Jun 27 19:02:50 IST 2024
Dear Mr Sourav Ghosh , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Average Stay
The first thing we experience at the arrival that my paid booking was not confirmed because they miss the mail to check. First they asked us to take refund from mmt. We loose our temper hearing this and tell the manager that we will do nothing accept staying here. They have to arrange rooms for us in any means. Lastly they some how arrange for the rooms although it was different from my booked royal executive room. But we accepted it generously. So firstly this was the terrible experience. Their food was very good but catering service was very poor due to lack of staffs. But there canteen manager was good. He was trying his best to fulfill everyone's demand. At the time of check out the owner of the resort was there. He was sorry for the trouble we faced due to staff negligence. Lately we come to know that the room we stayed was the owner's room. The resort ambience was good. If they improve the service it will be excellent.
Room: ROYAL EXECUTIVE
Krishna Cottage & Resort has replied on Fri Jun 14 11:56:18 IST 2024
Dear Mrs Ila Chowdhary , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Terrible Stay
Extreamly poor customer selection, hotel is full of chaotic and irresponsible young customer, poor management, corridors are filled with glasses and bottles of the door side, nobody to pick up, terrible congested room (room no 302)
Room: Deluxe Room
Krishna Cottage & Resort has replied on Sat Apr 20 11:23:01 IST 2024
Dear Mr Arnab Batabyal , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
We have been promised justice and resolution to our complaints on multiple occasions by your support however no effective resolution would solve the and provide justice for issues faced by us.
familyIt is with a lot of agony and uncomfortable experience. I and my family had not had a horrible experience like this at krishna cottages digha. Firstly we had booked 2 rooms for a family of 6 people which included charges for extra person. As you can see from the attached photo and the call made to your customer care on the night of 23th march when we requested for the blanket or comforter we were not provided. We were only provided with extra mattress and bedding without blankets and it was very uncomfortable to sleep without any blanket. When requested we were met with only a stern response that no blanket or comforter is available. The customer care promised to resolve it but couldn’t as the calls to owner were not answered. Secondly, we had selected the hotel due to the swimming pool as we wanted to have a family time there were various other options available however we choose this property for swimming pool and comfortable rooms. As you can see from the photo the pool was not clean, it was smudge and untreated water which was dark green in colour. Thirdly the property was new but clearly not well maintained as there were cockroaches in the room and washroom as you can see from the attached pictures. Fourthly, the service and the behaviour of the staff was awful. In the name of breakfast buffet there was only pratha and puri bhaji and no options available. As you can see from the attached pictures we were provided with quarter of omelette on 4 plates each when we asked for 4 plates omelette. The breakfast was served after waiting for more than 40 mins, and the staff and manager did not had the courtesy to provide the breakfast to us instead were rude enough to have breakfast themselves while we were waiting for more than 40 mins. Further when we had asked for bread toast, we were provided with toast with jam removed from extra bread jam as can be seen with marks of jam on plain bread toast.
Room: Deluxe Room
Krishna Cottage & Resort has replied on Sat Apr 13 23:26:17 IST 2024
Dear Mr Vinod Namdeo , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Poor Stay
They do not provide arrangement for 5th guest, my son. They told the extra payment has been charged for entry in the room only. Hence, i have to pay additional rs. 2000 for room with 3 bed. It was not expected.
Room: ROYAL EXECUTIVE
Krishna Cottage & Resort has replied on Sat Apr 13 23:27:59 IST 2024
Dear Mr Probir Ray , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Terrible Stay
In terms of welcome drink they served us only water. During check out they came up three times from 9 am 9:30 & disturb us to check out. We told after having breakfast in the room we will check out but they didn't listen & they charged for breakfast when it was complementary.
Room: Deluxe Room
Krishna Cottage & Resort has replied on Sat Apr 13 23:29:02 IST 2024
Dear Mr Sumant Misra , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Good Stay
Parking 5 star, clean 3 star, behavior 4 star, room service 5 star
Room: ROYAL CLUB
Krishna Cottage & Resort has replied on Sat Apr 13 23:29:47 IST 2024
Dear Mr Sapan Kumar Sahoo , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Poor Stay
No facility in hotel food was average no value for money room was not good hotel was not good very hopeless with hotel
Room: CLUB ROOM
Krishna Cottage & Resort has replied on Sat Apr 13 23:30:41 IST 2024
Dear Mr Tarun Kumar , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Good Stay
It's good to stay with family and friends. Staff is very polite and understanding. Services are also good. And room is well maintained.
Room: Deluxe Room
Krishna Cottage & Resort has replied on Sat Apr 13 23:31:39 IST 2024
Dear Mr Sourav Sengupta , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
One of the worst hotel in new digha
One of very bad hotel. Staff are highly unprofessional. Room are full of insects. Check out time is 9am. Darty water in swimming pool. Overall it is very bad. Kindly try to avoid this kind of hotel for stay.
Room: EXECUTIVE ROOM
Krishna Cottage & Resort has replied on Sat Apr 13 23:32:19 IST 2024
Dear Mr Sanjoy Kumar Das , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Good time spent in an excellent hotel
Excellent room service good behaviour of staff to good food quality net and clean swimming pool at top of the building
Room: Deluxe Room
Krishna Cottage & Resort has replied on Sat Apr 13 23:33:03 IST 2024
Dear Mr Akbar Azam , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Good place with a in house restaurant
Restaurant makes food as per demand. I had 3 childrens and 3 senior citizens with me so needed hot water and non spicy food. They provided the best available with them at that time. So thumbs up
Room: CLUB ROOM
Krishna Cottage & Resort has replied on Sat Apr 13 23:33:40 IST 2024
Dear Mr Ridip Borah , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Bout he kharab behavior the
Bout he kharab isprins lye khana ka dag lage hai halka se 7500hajar ka fine insane bed pe khayage tu agar halka se khana gir gaya tu 7500 hajar ka fine costamar ko bout he safe hoke jaya wo hotel me ab pehle jaisa ab krishna hotel nahi raha ab
Room: Deluxe Room
Krishna Cottage & Resort has replied on Sat Apr 13 23:34:49 IST 2024
Dear Mr Md Wasim , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Excellent Stay
Very pleasant stay, delicious food at hotel restaurant, polite staff, will revisit next time
Room: ROYAL CLUB
Krishna Cottage & Resort has replied on Sat Apr 13 23:35:29 IST 2024
Dear Mr Tanmoy Saha , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Hotel is good
All sttaf is very good behaviour and all of tham good and swimming pool is very nice every moment in-joy this cottage
Room: Deluxe Room
Krishna Cottage & Resort has replied on Sat Apr 13 23:36:14 IST 2024
Dear Mr Ranojit Mondal , Greetings from Krishna Cottage Hotel ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to New Digha. I am pleased to know that you were satisfied with your experience of our services and facilities. At Krishna Cottage Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Krishna Cottage Hotel and would be delighted to assist you with any requirements.
Stay
Nice hotel room are well decorated and clean only problem is that it far away from the beach over all nice to stay
Room: EXECUTIVE ROOM
Krishna Cottage & Resort has replied on Mon Aug 07 17:43:33 IST 2023
Dear guest, Thank you for staying at Krishna Cottage & Resort and sharing your feedback! We're glad to hear that you enjoyed our well-decorated and clean rooms. However, we apologize for the inconvenience caused by the distance from the beach. Despite this, we are pleased to know that you had a nice stay overall. We appreciate your kind words and hope to have the opportunity to welcome you back for another pleasant stay in the future. Best regards, Krishna Cottage & Resort Management Team
Not pleasant
familyThe check in was smooth no challenges. However their check out is 9am which is way ti early. If you do not check out in time you will get multiple reminder call stating you will be penalised or fines will be imposed on you. Please the staff is so slow order tea at 8:00am and it was brought to me at 8:50am. Not at all booking this again and will also not recommend it for anyone
Room: Deluxe Room
Krishna Cottage & Resort has replied on Mon Aug 07 17:44:26 IST 2023
Dear guest, Thank you for providing your feedback on your recent stay. We're glad to hear that the check-in process was smooth. However, we apologize for the inconvenience caused by the early check-out time. We understand the importance of having a more flexible check-out time, and we will take your feedback into consideration for future improvements. We regret any inconvenience caused by the reminder calls and the slow service you experienced. We will address these issues with our staff to ensure better and more efficient service for our guests. We apologize for falling short of your expectations, and we appreciate your feedback. If you have any further concerns, please don't hesitate to reach out to us directly. Thank you for staying with us, and we hope to have the opportunity to regain your trust in the future. Best regards, Krishna Cottage & Resort Management Team
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