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Review Of KUMAR PALACE0123401234

Punalur, Pathanapuram | 4 minutes walk to Punalur hanging bridge

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    66 Ratings, 22 Reviews

    excellent
    33%
    very good
    29%
    average
    26%
    poor
    5%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 3
    • 1
    • 3
    • 3
    • 3
    • 4
    • 5

    Rating Categories

    • Hospitality3.6
    • Facilities3.0
    • Food3.7
    • Room3.7
    • Cleanliness3.9
    • Value For Money3.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the neat and clean rooms and the friendly staff, especially Mr. Rajeev, who is quick and always smiling. The food is consistently praised as super tasty. The property's location and spacious rooms are also highlights. While some faced issues with water supply and slow service, overall experiences remain positive for a pleasant stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    rajeev k.family with 1 kid

    Stayed there one night and day to attend a marriage. The room was neat and clean . All were cooperative and friendly except for one female receptionist who was a bit irresponsible and unfriendly. The food in the restaurant was super. Stayed there one night and day to attend a marriage. The room was neat and clean . All the staff were cooperative and friendly except for one female receptionist who was a bit irresponsible and unfriendly. The food in the restaurant was super.

    Travel Month: Sep 2025

    Room: DELUXE ROOM

    5.0

    Excellent Stay

    vijayan p.couple

    I am a regular customer and this time I stayed in room no. 407 and the stay was very good. Especially attender Mr Rajeev is very fast and working with smile.

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    1.0

    Terrible Stay

    george t.

    Rooms are spacious and maintained rather well. But we really struggled there as there was no water. Flush was not working. It was a terrible stay. The water was initially dirty then it stopped. Food was good. Perhaps I may stay somewhere else and go to eat there.

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    3.0

    Average Stay

    shahin p.

    3

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    5.0

    Super staycation

    yaseen i.business

    Great experience and clean and good service. We stayed there for the whole week and got good services throughout the time.

    Travel Month: Nov 2024

    Room: DELUXE ROOM

    • user photos
    3.0

    Average Stay

    anub.

    My stay at the hotel was average. The room was clean but lacked any special touches. The staff were friendly, but service was slow during check-in. The amenities were adequate, though nothing stood out. Overall, it met basic needs, but i expected more for the price paid. Would consider other options next time.

    Travel Month: Oct 2024

    Room: DELUXE ROOM

    4.0

    Good Stay

    abraham k.couple

    Recommended stay at punalur town area.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: DELUXE ROOM

    • user photos
    • user photos
    • user photos

    KUMAR PALACE has replied on Thu Oct 17 11:24:56 IST 2024

    Thank Your for the photo review done and hope to see you again, thank you.

    5.0

    Excellent Stay

    john b.family

    Very best service and unforgettable memories. Kindly try this hotel for a pleasant living. Hot water always available and daily mineral water was served. If you ask any service it was served within 10 minutes in 5 days of stay.

    Travel Month: May 2024 (5-Night Stay)

    Room: DELUXE ROOM

    KUMAR PALACE has replied on Tue May 21 21:49:19 IST 2024

    Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay with us and that our services met your expectations. Providing prompt and attentive service is always our top priority, and we're delighted that you found our amenities to your liking.We look forward to welcoming you back for another memorable stay in the future"

    3.0

    Stay at kumar palace

    dainu r.family

    The room was neat, with basic amenities. The shower didn't function properly and the heater was not effective. The staff was polite. The restaurant was not too great. Not many options in the complimentary breakfast, considering it's a 5star hotel. Ok for a night.

    Travel Month: Jul 2022

    Room: DELUXE ROOM

    KUMAR PALACE has replied on Thu Oct 17 11:28:35 IST 2024

    Thank you for the comments posted, let me clear you we are not 5 start we are 4 star, still we value you suggestions made and will definitely take points made by you to the management to sort ti out so that it should repeat and clear ourself, one again sorry for the inconvenience caused and hope to see gain for experiencing much better Kumar palace, thank you.

    4.0

    Good Stay

    dinesh s.solo

    Good place to stay and good food

    Travel Month: Apr 2022

    Room: DELUXE ROOM

    KUMAR PALACE has replied on Thu Oct 17 11:31:07 IST 2024

    Thank you for the comments posted and thank you for giving a chance to serve you at kumar palace and hope to see gain for experiencing much better Kumar palace, thank you.

    1.0

    Excellent

    easwaran s.couple

    Location, rooms, service, cleanliness, courtesy everything was good.

    Travel Month: Jan 2022

    Room: DELUXE ROOM

    KUMAR PALACE has replied on Thu Oct 17 11:33:42 IST 2024

    Dear Guest, Location, rooms, service, cleanliness, courtesy everything was good and rating is Exellent but 1 out 5? We did not understant sir.

    4.0

    Good Stay

    ajoy k.family

    Hotel is food. Not much tourists. The room was not too spacious but ok. We were 3 persons and an extra cot was provided. The restaurant closes at 9pm which was the main issue we faced.

    Travel Month: Dec 2021

    Room: DELUXE ROOM

    KUMAR PALACE has replied on Thu Oct 17 15:14:54 IST 2024

    THANK YOU FOR YOUR VALUABLE COMMENTS AND VISIT AGAIN.

    3.0

    Average Stay

    sarath.couple

    Not bad but am not satisfied the room many time i told that i want good room that recipients boy told that this room only

    Travel Month: Sep 2020

    Room: DELUXE ROOM

    KUMAR PALACE has replied on Thu Oct 17 15:22:05 IST 2024

    THANKYOU FOR YOUR VALUABLE COMMENTS.

    5.0

    Fine stay

    ganesha m.solo

    Nice stay, good staff overall it's fine.

    Travel Month: Feb 2020

    Room: Deluxe Single Room

    5.0

    Jatayu Park

    ajitkumar k.loyalty-iconfamily

    Stayed at Kumar hotel at Punalur, the location is excellent with staff being nice and supportive. Food at the restaurant is good

    Travel Month: Feb 2020

    Room: Suite Room.

    5.0

    Punalur stay

    saranathan k.solo

    Hotel Kumar Palace had a spacious room, quite comfortable and I enjoyed the courtesy and hospitality of hotel staff.

    Travel Month: Jan 2020

    Room: EXECUTIVE NON AC ROOM

    KUMAR PALACE has replied on Fri Jan 10 17:30:37 IST 2020

    Dear guest, thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and i'm looking forward to having you again as a guest in our hotel.

    1.0

    Two night stay at Kumar Palace Punalur

    anup n.family

    Room was smelling as if the room was closed for more than a month Bath tub was broken and mud use to flow out if u try using the tub Neither the room service nor the house keeping answered the call Mentioned as buffet breakfast, but what we got was nothing of that sort Very very unhappy

    Travel Month: Sep 2019

    Room: Suite Room.

    3.0

    Average Stay

    sakthi s.loyalty-iconbusiness

    Room was nice. Food was average

    Travel Month: Jun 2019

    Room: DELUXE ROOM

    5.0

    Very nice stay

    ebin r.couple

    We booked for 1 day. nice room. Bathroom was clean. Nice linen. Room service took about 50 min to arrive. Food was tasty esp fried rice and prawns fry. Morning we ordered pori masala. Masala was bad. They put corn flour in it.

    Travel Month: Apr 2019

    Room: DELUXE ROOM

    4.0

    Good Stay

    rajagopal p.

    Good location, good food and value for money

    Travel Month: Feb 2019

    Room: DELUXE ROOM

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